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triv Indonesia

2-5 years|
Digital Currency License
Social Media
Trade Type
Time Machine
White Paper
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Phone of the company
021 4020 0828

User Reviews


5 ratings

Participate in evaluation
2023-11-21 17:48
The excellence of TRIV coin lies in its innovative technology, which provides novel solutions for the encryption industry. In addition, the liquidity of TRIV coins is very good, and transactions are fast and convenient.
The excellence of TRIV coin lies in its innovative technology, which provides novel solutions for the encryption industry. In addition, the liquidity of TRIV coins is very good, and transactions are fast and convenient.


2023-09-20 16:07
nice project
nice project


2022-11-05 04:45
easy to use best crypto wallet and apps for beginner
easy to use best crypto wallet and apps for beginner


2022-11-04 20:29
amazing project🤩
amazing project🤩


2022-10-01 14:29
good triv
good triv


Aspect Information
Company Name triv
Registered Country/Area Indonesia
Founded year 2015
Regulatory Authority Regulated by BAPPEBTI
Cryptocurrencies offered/available 200+
Trading Platforms triv Pro, triv Mobile
Fees Maker 0.1%; taker 0.2%
Deposit & Withdrawal Credit/Debit Card, Bank Transfer, Cryptocurrency
Educational Resources Video Tutorials, Glossary, Trading Academy
Customer Support Email: help@triv.co.id, 24/7 Live Chat, Phone, Address, social media

Overview of triv

triv, a virtual currency exchange company, was founded in 2015 in Indonesia. It operates under the regulatory authority of BAPPEBTI.

triv offers a range of popular cryptocurrencies, such as Bitcoin (BTC), Ethereum (ETH), and Litecoin (LTC), allowing users to trade and take advantage of potential investment opportunities.

triv offers two trading platforms, triv Pro and triv Mobile, which provide users with flexibility and convenience. Users can choose the platform that best suits their preferences and access their accounts from various devices.

In terms of deposit and withdrawal options, triv accepts credit/debit card, bank transfer, and cryptocurrency transactions. This variety of payment methods caters to the diverse needs of users, allowing them to easily fund their accounts or withdraw their funds.

Overview of triv

Pros and cons

Pros Cons
Low fees Limited Availability
High liquidity Lack of staking or lending services
Good customer support Risk of Leverage in trading
User-friendly interface Slow website loading


Triv stands out with its fee structure, charging only a 0.1% flat fee per trade, in stark contrast to the higher fees prevalent across other cryptocurrency exchanges. Its robust trading volume ensures high liquidity, enabling seamless transactions devoid of slippage concerns. The platform further distinguishes itself with round-the-clock customer support accessible via email, live chat, social media, physical address and phone, enhancing user assistance. Additionally, Triv's user-friendly interface, tailored for both novices and experienced traders, ensures effortless navigation through the platform's features.


Triv is unavailable in nearly 10 countries, and users must verify eligibility on the Triv website. Additionally, Triv lags behind more established exchanges in terms of features, omitting services like staking and lending. While offering the potential for amplified returns, Triv's maximum leverage introduces risk, necessitating users' comprehensive comprehension of its consequences before engaging. Furthermore, the platform exhibits occasional sluggishness, particularly during high-volume periods.

Regulatory Authority

The exchange, known as Badan Pengawas Perdagangan Berjangka Komoditi Kementerian Perdagangan (BAPPEBTI), is regulated by the regulatory authority in Indonesia. The specific Regulation Number is currently undisclosed. However, the exchange is regulated, indicating that it operates under the supervision and oversight of the regulatory authority. The License Type held by the exchange is a Digital Currency License.

Regulatory Authority


Triv employs multiple safeguards to safeguard user funds. These measures include requiring multi-factor authentication (MFA) for login and combining password entry with a code from the user's phone. Cold storage is extensively used to store most user funds offline, detaching them from the internet to heighten protection against cyber threats. The platform also engages in periodic security audits conducted by independent security firms, proactively identifying and addressing potential vulnerabilities. Furthermore, Triv incentivizes security by offering a hacker bounty program, rewarding those who uncover and report platform security weaknesses, enhancing its resilience against breaches. Despite these efforts, no exchange can guarantee complete security. Therefore, it remains essential to exercise caution when storing funds on any platform and to only risk what one is willing to lose.

Cryptocurrencies available

Triv supports trading for over 200 cryptocurrencies, which is a wider selection compared to many other cryptocurrency exchanges. This includes popular options like Bitcoin (BTC), Ethereum (ETH), and Tether (USDT), as well as more obscure ones such as Aave (AAVE), Chainlink (LINK), and Uniswap (UNI). This variety caters to traders with different strategies and risk appetites.

Cryptocurrencies available

How to open an account?

The registration process for triv can be completed in six simple steps.

1. Visit the triv website and click on the “Sign Up” button to begin the registration process.

How to open an account?

2. Provide your email address and create a password for your account.

open an account

3. Verify your email by clicking on the verification link sent to your registered email address.

4. Complete the KYC (Know Your Customer) process by providing your personal information, such as your full name, date of birth, and residential address.

5. Upload the required identification documents, which typically include a valid government-issued ID and proof of address.

6. Once your documents are reviewed and verified, your triv account will be activated, and you can start trading on the platform.

It is important to note that the registration process may require additional steps or documents depending on the user's jurisdiction and the regulations in place. Users should ensure they provide accurate and up-to-date information to complete the registration process smoothly.

The process is simple - access the Triv website, complete the registration process in 4 quick steps and start trading as below.


Triv operates on a tiered-fee structure, which is common among cryptocurrency exchanges. This means that the fees you incur for trading are determined by your trading volume and type. Traders are typically classified into two types: makers, who add liquidity to the market, and takers, who take liquidity away. In Triv's case, the maker fee stands at a competitive 0.1%, which is incurred when you place a trade that adds to the market volume. On the other hand, the taker fee, incurred when you place a trade that fulfills or 'takes' another trader's order, is slightly higher at 0.2%. This tiered-fee structure is beneficial for encouraging market liquidity and volume.


Deposit & Withdrawal

Triv offers multiple deposit and withdrawal methods for users to fund and access their accounts. These methods may include bank transfers, credit/debit card transactions, and cryptocurrency transfers.

The processing time for deposits and withdrawals on triv can vary depending on the chosen payment method and the specific circumstances. Bank transfers may take several business days to complete, while credit/debit card transactions and cryptocurrency transfers are typically processed more quickly.

There are no fees for depositing cryptocurrencies to Triv. However, there may be fees associated with depositing fiat currencies, depending on the payment method used. For example, bank transfers typically have a fee of 0.5%, while credit card deposits have a fee of 3.5%.

The withdrawal fees on Triv vary depending on the cryptocurrency being withdrawn. For example, the withdrawal fee for Bitcoin is 0.0005 BTC, while the withdrawal fee for Ethereum is 0.004 ETH.

Here is a table of the deposit and withdrawal fees for Triv:

Cryptocurrency Deposit Fee Withdrawal Fee
Bitcoin 0 0.0005 BTC
Ethereum 0 0.004 ETH
Tether 0 0.1 USDT
USD Coin 0 0.1 USDC
Binance Coin 0 0.1 BNB
XRP 0 0.02 XRP
Cardano 0 0.1 ADA
Solana 0 0.0002 SOL
Dogecoin 0 0.1 DOGE

Educational Resources

Triv may offer educational resources and tools to assist users in their trading journey. These resources can include trading guides, video tutorials, webinars, and other educational materials that provide insights and knowledge about the cryptocurrency market and trading strategies.

Community support and communication platforms, such as forums and social media groups, can also be available to facilitate discussions among users. These platforms allow users to share their experiences, ask questions, and engage with other traders.

It is important for users to explore and take advantage of the educational resources and tools provided by triv to enhance their understanding of virtual currency trading. These resources can help users make informed trading decisions and improve their overall trading skills.

Customer Support

Triv prides itself on offering a comprehensive customer support system to assist users with their inquiries and concerns. The platform provides various communication channels, including email, ensuring that users can reach out at their convenience. For those seeking immediate assistance, Triv offers round-the-clock live chat support, ensuring timely responses and problem resolution. Additionally, users can opt to connect with customer support through phone calls, further enhancing accessibility and personalized assistance.

Customer Support

Is triv a Good Exchange for You?

Triv caters to a diverse range of trading groups through its offerings and features. Beginners should exercise caution when considering triv. For novices, triv's educational resources and user-friendly interface make it suitable for gaining insights into cryptocurrency trading. Experienced traders can benefit from its varied cryptocurrency selection and potential advanced trading options. Active traders seeking diverse opportunities may find value in triv's cryptocurrency range and features, but should consider factors like trading fees. Indonesian traders, due to triv's alignment with Indonesian regulations, might find it particularly suitable. However, all users must evaluate their trading goals, risk tolerance, and preferences to determine if triv aligns with their needs, considering aspects such as available cryptocurrencies, fees, customer support, and regulatory compliance to make an informed decision about its suitability for their trading journey.

Controversies the exchange has experienced

In 2021, Triv was accused of insider trading after a large sell-off of HCoin, the exchange's native cryptocurrency. However, Triv denied the allegations and said that the sell-off was due to technical issues.

In 2022, Triv was criticized for its slow customer support response times. Some users reported waiting days or even weeks for a response to their queries. Triv has since said that it is working to improve its customer support.


In conclusion, triv offers a range of popular cryptocurrencies for trading, along with potential features such as margin trading and futures contracts. It provides educational resources and tools to assist users in their trading journey and may appeal to both beginner and experienced traders. The availability of multiple deposit and withdrawal methods is a convenient feature. However, it is important to consider the potential fluctuation of cryptocurrency prices on exchanges and review the specific fees and terms of service provided by triv. Additionally, user satisfaction and any controversies surrounding the exchange should be evaluated through individual research and consideration of personal trading goals and preferences.


Q: What kind of rewards can users earn on triv?

A: Trading rewards, Staking rewards, Referral rewards, and Airdrops.

Q: What jurisdictions are prohibited from using triv?

A: Afghanistan, Belarus, Cayman Islands, Central African Republic, Cuba, Libya, Mali, Myanmar, New York (U.S.), Syria

Q: Where is my money stored on Triv?

A: When you deposit money on Triv, it is converted into SOL tokens and then stored in your Triv wallet.

Q: Does triv require KYC?

A: Yes, Triv requires KYC verification for all users who want to trade more than 2 BTC per day.

Q: Can I have a negative balance in my account?

A: No, you cannot have a negative balance in your account on Triv.

Triv User Review

User 1: I've been using Triv for a few months now and I'm really impressed with the platform. The fees are very low, the liquidity is great, and the customer support is top-notch. I also like the fact that the interface is easy to use, even for beginners. My only complaint is that the platform can be a bit slow at times, especially during periods of high volume. But overall, I'm very happy with Triv and I would definitely recommend it to other cryptocurrency traders.

User 2: I've been using Triv for about a year now and I have mixed feelings about it. On the one hand, I like the low fees and the high liquidity. The customer support is also pretty good, although I've had to wait a few hours for a response on a few occasions. On the other hand, I'm not a fan of the platform's user interface. It's not very intuitive and it can be difficult to find what you're looking for. Additionally, Triv doesn't offer as many features as some of the other exchanges I've used. Overall, I think Triv is a decent exchange, but it's not my favorite. I would recommend it to beginners who are looking for a low-cost platform with high liquidity. However, experienced traders may want to look for an exchange with a more user-friendly interface and more features.

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.