Funds Illegally Seized: Bitget Platform Glitch Causes User Loss of 1,500 USDT

Complaint:​ Systemic flaw in Bitget's TradFi logic leads to unlawful appropriation of user funds. Subject:​ Bitget Exchange (TradFi trading section) Amount Involved:​ 1,500 USDT Core Dispute:​ "Front-end confirms success, back-end suspends funds, platform intercepts money during liquidation." I. Timeline of Events 1. Closing Positions:​ I closed all orders in my TradFi account (precious metals trading). At this point, the account had zero open positions and zero risk, with a balance of 2,160 USDT. 2. Asset Transfer Instruction:​ I immediately initiated a fund transfer to move 1,500 USDT from the TradFi account to my Spot account. 3. System Confirmation:​ Upon confirmation, the Bitget interface clearly displayed a "Transfer Successful"​ pop-up notification. Based on this definitive system feedback, I concluded the 1,500 USDT had entered a secure zone. 4. Re-entering Trades:​ Approximately 10 seconds after the transfer instruction, I used the remaining 660 USDT in the TradFi account to open new positions. 5. Illegal Seizure:​ Subsequent market fluctuations triggered a liquidation of the new positions. Shockingly, the Bitget system did not only settle using the balance within the TradFi account. Instead, it exploited a lagging backend status where the prior transfer was still shown as "Processing,"​ forcibly intercepting and deducting the 1,500 USDT that had already been confirmed as successful. II. Key Arguments for Dispute Breach of Contract:​ The moment the system displayed "Transfer Successful," those funds were legally and logically removed from the TradFi risk pool. Any delay in backend ledger update (showing "Processing") constitutes a platform technical failure for which the user cannot be held liable. Principle of Fund Segregation:​ Assets in the Spot account are absolutely independent. Bitget's act of using "in-transit funds" as margin for liquidation, despite being aware of the user's segregation instruction, constitutes a violation and unlawful appropriation of user assets. Customer Service Evasion:​ It has been over 4 days since I provided evidence. Bitget support consistently delays under the pretext of "verification," refusing to acknowledge the asynchronous settlement flaw between its TradFi and Spot account systems. III. Demands 1. Full Refund:​ Immediately return the unlawfully deducted 1,500 USDT to my Spot account. 2. Technical Accountability & Fix:​ Provide an explanation for the critical bug causing a discrepancy between the TradFi system's transfer confirmation and actual settlement, and promptly fix this logical flaw to prevent harm to other users.