Mysterious Fund Withholding: Bitget Platform Vulnerability Causes User Loss of 1500 USDT
Bitget TradFi System Logic Flaw Leads to Illegal Misappropriation of User Funds Complaint Subject: Bitget Exchange (TradFi Trading Section) Amount Involved: 1,500 USDT Core Dispute: "Frontend Confirmation Successful, Backend Funds Suspended, Liquidation Seizes Opportunity to Intercept\" I. Factual Chronology of the Incident (timeline) 1. Closing Positions and Exiting: On the trading day, I closed all orders in the TradFi account (precious metals trading). At this point, the account was in a state of zero positions and zero risk, with a balance of 2,160 USDT. 2. Asset Segregation Instruction: I immediately initiated a fund transfer, moving 1,500 USDT from the TradFi account to the spot account. 3. System Feedback: After clicking confirm, the Bitget interface clearly displayed a \"Transfer Successful\" prompt. Based on this definitive system feedback, I determined that the 1,500 USDT had entered the safe zone. 4. Trading Again: 10 seconds after issuing the transfer instruction, I used the remaining 660 USDT in the TradFi account to open a new position. 5. Illegal Fund Seizure: Subsequent market fluctuations caused the new position to trigger a forced liquidation. Shockingly, the Bitget system did not only settle the balance within the TradFi account. Instead, exploiting the lagging state where the previous transfer instruction was shown as \"Processing\" in the backend, it forcibly intercepted and deducted this 1,500 USDT which had already been indicated as successful. II. Core Rights Defense Logic (Key Arguments) • Contract Breach: The moment the system displayed \"Transfer Successful,\" those funds had legally and transactionally exited the TradFi risk pool. The delay in Bitget's backend ledger update (showing \"Processing\") is a platform technical failure and should not be borne by the user. • Fund Segregation Principle: Spot account assets have absolute independence. Bitget, knowing the user had issued a segregation instruction, still used \"in-transit funds\" as margin for liquidation, constituting a violation and misappropriation of user assets. • Customer Service Evasion: I have provided evidence for over 4 days. Bitget customer service consistently delays under the pretext of \"verification," refusing to acknowledge the asynchronous settlement flaw between the TradFi section and the spot section. III. Demands 1. Full Refund: Immediately return the illegally deducted 1,500 USDT to my spot account. 2. Technical Apology: Provide an explanation for the major bug where the TradFi system's transfer feedback is not synchronized with actual crediting, and fix this logic flaw to prevent harm to more users.
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