NMLSRegulated
United States Crypto Asset Transfer License (MTL)
United States Crypto Asset Transfer License (MTL)
Salvador Crypto Asset Exchange License (CEX)
Argentina Virtual Asset Service Provider (VASP)
Seychelles Crypto Asset Exchange License (CEX)


Bitget blocked my account 23 days ago, 1000€ blocked and the service has been making me go in circles since the beginning
Today, I have to step forward and make public an extremely absurd customer service experience that I encountered at Bitget, which severely violates the principles of financial fairness. I hope that through my real experience, all crypto traders on the internet, especially new friends who are preparing to participate in platform activities, can see the true face of this leading exchange when it cannot afford to lose. 1. Cause of the Incident: System Concealment and Coupon Recycling As a new user, I participated in Bitget's new customer activity and received a 50 USDT contract trading compensation experience voucher according to the rules. Subsequently, I used this voucher for normal trading, and after bearing the risk of market fluctuations, I successfully achieved a personal trading profit of 20 USDT. However, during the profit settlement and transfer, Bitget's underlying system, without any clear, strong pop-up warning or risk prompt, directly forcefully cleared and recycled the remaining 50 USDT activity experience voucher in my account in the background. Please note the actual state of my account assets at this time: 50 USDT activity coupon (platform performance principal) + 20 USDT (my personal trading profit earned by taking risks) = 70 USDT total assets. 2. Official Customer Service Divine Reply: After discovering that the system vulnerability led to the clearing of assets, I immediately submitted a ticket to the platform for a good-faith appeal. Since the system prompt indicated serious concealment and defects, the platform should have "returned the original\" 50 USDT experience voucher principal that was deducted. However, after a so-called \"final review\", the final conclusion given by Bitget's official supervisor shocked me (see attached image image.png). In the reply, the customer service wrote in black and white: \"If you use a 50 USDT experience voucher to open a position and incur a 20 USDT loss, the loss will be offset by the experience voucher according to the rules, and the user does not need to bear it with their own funds. In such cases, we will reissue a 50 USDT experience voucher. After the final review, we confirm that the current processing plan is the final decision (only reissue a 30 USDT experience voucher)...\" This passage directly shows Bitget's internal arrogance and black-box attitude towards users. May I ask the senior management of the platform, were your basic financial concepts and financial logic taught by a gym teacher? There are two serious logical paradoxes here: 1. The absurd double standard of \"deducting principal for profit, but fully compensating for loss": According to your logic, if I unfortunately lost 20U using this voucher, the platform would generously reissue the full 50U to me. But I, based on my own technical analysis and judgment, bearing the market risk that could lead to liquidation or zeroing at any time, worked hard to earn a 20U profit. Instead, the platform, with a big mouth, forcibly deducts my hard-earned 20U profit from the 50U activity principal that I should have enjoyed, and finally only gives me 30U as charity. Is this reasonable?
Bitget TradFi system logic flaw leads to illegal seizure of user funds Complaint subject: Bitget Exchange (TradFi trading section) Amount involved: 1,500 USDT Core dispute: "Frontend confirms success, backend holds funds, liquidation takes the opportunity to intercept\" I. Event facts (timeline) 1. Liquidation and exit: On the trading day, I closed all orders under the TradFi account (precious metals trading). At this time, the account had zero positions, zero risk, and a balance of 2,160 USDT. 2. Asset isolation instruction: I immediately initiated a fund transfer of 1,500 USDT from the TradFi account to the spot account. 3. System feedback: After clicking confirm, the Bitget interface clearly displayed the \"Transfer Successful (Success)\" prompt. Based on this definite system feedback, I determined that the 1,500 USDT had entered a safe zone. 4. Trading again: 10 seconds after the transfer instruction was issued, I reopened positions using the remaining 660 USDT in the TradFi account. 5. Illegal seizure: Subsequently, market fluctuations caused the new position to trigger a forced liquidation. Shockingly, the Bitget system did not only settle the balance within the TradFi account, but instead took advantage of the lagging status of the previous transfer instruction showing \"Processing\" in the background, and forcibly intercepted and deducted the 1,500 USDT that had already been prompted as successful. II. Core rights arguments (Key Arguments) - Contract invalidation: The moment the system displayed \"Transfer Successful\", the funds had legally and logically left the TradFi risk pool. The delay in updating the Bitget backend ledger (showing \"Processing\") is a platform technical failure and should not be borne by the user. - Asset isolation principle: Spot account assets have absolute independence. When Bitget knew the user had issued an isolation instruction, it still used the \"in-transit funds\" as margin for liquidation, which is an illegal encroachment on user assets. - Customer service prevarication: I have provided evidence for over 4 days, but Bitget customer service has always delayed by citing \"verification" and refused to admit the asynchronous settlement bug between the TradFi section and the spot section. III. Demands (Demands) 1. Full refund: Immediately return the illegally deducted 1,500 USDT to my spot account. 2. Technical apology: Provide an explanation for the major bug where the transfer feedback of the TradFi system is out of sync with actual receipt, and fix this logic hole to prevent more users from being harmed.
Exchanges with reserves exceeding 93.84%
Exchanges with 24H trading volume exceeding 98.09%
BGB
Bitget Token
$1.78
0.55%
24H Vol
$11,779,221.32
Market Cap
$1,249,017,824.61
Issue Time
2021-07-29
Crowdfunding Price
$0.06
Circulation (pieces)
699,992,029.65
return on investment
+2,976.43%
Recently destroyed (pieces)
--
Total destroyed (pieces)
--
| Currency/Name | Trade | Unit Price | Change | 24H Vol | +2%/-2% Market Depth | Liquidity |
|---|---|---|---|---|---|---|
| BTC/USDT | $79,025.90 | 2.21% | $493,749,583.55 | $8.69M/$12.44M | 932 | |
| ETH/USDT | $2,480.01 | 1.41% | $352,164,989.46 | $10.52M/$8.01M | 875 | |
| SOL/USDT | $96.26 | 1.15% | $90,625,834.89 | $7.05M/$4.09M | 751 | |
| XRP/USDT | $1.48 | 1.50% | $54,740,765.2 | $3.78M/$2.20M | 750 | |
| USDC/USDT | $1.00 | 0.01% | $35,773,702.02 | $28.23M/$21.68M | 837 | |
| HYPE/USDT | $77.54 | 4.14% | $24,572,141.79 | $311.77K/$229.51K | 676 | |
| rNVDA/USDT | $209.96 | 4.00% | $19,511,457.91 | $1.19M/$634.06K | 737 | |
| SUI/USDT | $0.81395778 | 1.96% | $13,726,738.76 | $465.08K/$392.98K | 641 | |
| DGAI/USDT | $0.58396971 | -- | $13,388,762.21 | $25.26K/$39.93K | 525 | |
| USDGO/USDT | $1.00 | 0.03% | $11,288,589.15 | $16.89M/$14.28M | 819 |
Bitget - Trade smarter
What Is Bitget?
Established in 2018, Bitget is the world's largest Universal Exchange (UEX), serving over 150 million users with access to millions of cryptocurrencies, tokenized stocks, ETFs, commodities, and CFDs. The ecosystem is committed to helping users trade smarter with its AI-powered trading tools, interoperability across tokens on Bitcoin, Ethereum, Solana, and BNB Chain, and wider access to the world’s markets.
On the decentralized side, Bitget Wallet is an everyday finance app built to make crypto simple, secure, and part of everyday finance. Serving over 80 million users, it bridges blockchain rails with real-world finance, offering an all-in-one platform for onboarding, trading, earning, and paying seamlessly.
Bitget also inspires individuals to embrace crypto through collaborations with credible partners, such as the world’s most celebrated football league, LALIGA, MotoGP World Championship, legendary footballer Lionel Messi, top Olympic athletes, and eSports event organizer, PGL.
Who Are the Founders of Bitget?
With a background in traditional finance, Bitget’s founding team delved into blockchain technology in 2015 when they became intrigued after studying the Bitcoin whitepaper and Ethereum ecosystem.
Bitget was then officially founded in 2018. Since then, the exchange has grown tremendously.
Behind Bitget stands a visionary team of early blockchain adopters led by Chief Executive Officer - Gracy Chen, Chief Legal Officer - Hon NG, Chief Marketing Officer - Ignacio Aguirre
When Did Bitget Launch?
Bitget was launched in 2018.
Where Is Bitget Located?
Registered in Seychelles, Bitget operates in a decentralized manner. Bitget is registered as a VASP (Virtual Asset Service Provider) in Poland and Lithuania, Bulgaria and El Salvador (Bitcoin Service Provider)
Bitget Restricted Countries
Bitget provides services to customers in over 100 countries and regions, while it has restrictions on providing its products and services to certain countries and regions, including the US, Singapore, North Korea, Sudan, etc.
What Coins Are Supported on Bitget?
Bitget boasts a vast array of over 600 listed crypto tokens, offering more than 700 spot trading pairs. Popular coins include BTC, ETH, BGB, XRP, PEPE, DOGE, SHIB, BNB, LTC, APT and more.
How Much Are Bitget Fees?
Trading fees are charged in three ways on Bitget, as it adopts a market taker and maker fee structure. By paying with BGB, or reaching different tiers in VIP Program, the trading fees can be reduced further.
For spot trading, each trade carries a standard trading fee of 0.1% for both maker and taker, and paying in BGB only costs 0.08%. For futures trading, regular Makers and Takers are charged 0.02% and 0.06% fees, respectively.
Withdrawal fees vary based on tokens and market conditions, with minimum withdrawal amounts and daily trading limits varying as well.
Is It Possible To Use Leverage or Margin Trading on Bitget?
Bitget caters to traders seeking leverage with options available for both spot and futures trading. With leverage ratios up to 150x in futures and 10x in spot trading, users can amplify positions and potentially maximize profits
Preface: An industry giant with “a perfect ledger but a breached front line” In the previous 52 issues, we dug into a series of exchanges from HashKey to Bitget. Today, in issue 53, we come to a name no one in crypto can avoid—Binance. On “paper metrics,” this player is the ceiling of the crypto industry: customer assets of about $129.4 billion; total PoR reserves of about $135.8 billion; BTC reserve ratio of 100.35%, USDT 103.88%, and USDC 108.26%; derivatives trading volume of $4.90 trillion in Q1 2026, accounting for 34.9% of the Top 10; and custodial assets of $152.9 billion, accounting for 73.5% of the top ten exchanges. By any static financial indicator, Binance is the “too big to fail” existence. But on the other side, just today—October 30, 2026—on-chain data shows that Binances hot wallets had about $6.0 billion to $6.28 billion in assets transferred out across 8 to 9 chains, with more than $6 billion flowing out within 55 minutes. Issuers such as Tether and Circle urgently froze about $2.8 billion, but about $3.27 billion (mainly native assets such as BTC and ETH) was still moving freely on-chain. An exchange with a “PoR reserve ratio above 100%” had billions of dollars

Introduction: The Regulatory Cracks Behind a Data-Driven Success Story In our first 50 installments, we investigated a series of exchanges ranging from HashKey to Gate. For Episode 51, we turn to a platform whose compliance narrative appears particularly contradictory: Bitget. On paper, Bitget performs impressively across several key metrics. It has more than 125 million users worldwide, held a 6.4% market share at the end of 2025, and ranked sixth globally. It has published 47 consecutive Proof of Reserves (PoR) reports, reports an overall reserve ratio of 131%, responds to 81% of negative Trustpilot reviews, and holds a 4.6-star rating on both the Apple App Store and Google Play. From almost any angle, it looks like a major exchange that takes its operations seriously. But there is another side to the story. In November 2023, France‘s financial markets regulator, the Autorité des marchés financiers (AMF), placed Bitget on its blacklist, confirming that it was operating without authorization. Although its blacklist status was removed on July 9, 2026, Bitget also exited the French market around the same time. As of October 2026, Bitget is still absent from the European Securities and Markets Authority’s (ESMA) register of MiCA-authorized Crypto-Asset Service Providers (CASPs), and the MiCA transitional

Introduction: An Exchange Surrounded by Both Licenses and Warnings In our first 49 installments, we examined a range of exchanges, from HashKey to KuCoin. For Episode 50, we turn to one of the most complicated compliance stories in the industry: Gate (Gate.io). On paper, Gate has an impressive track record. Originally launched as Bter.com in 2013, it now claims more than 63 million users worldwide and lists over 5,500 crypto assets. Its 24-hour spot trading volume has ranked as high as second globally. The platform reports total reserves of $8.688 billion, a reserve ratio of 118.49%, and multiple regulatory registrations and licenses, including Maltas MiCA authorization, Dubais VARA license, Cypruss CySEC license, and Australias AUSTRAC registration. But there is another side to the story. In 2025, the Cayman Islands Monetary Authority (CIMA) issued a public notice explicitly stating that Gate.io and Gate Global Corp had “never been licensed or authorized to conduct business in or from within the Cayman Islands”—the jurisdiction Gate has long identified as its place of registration. Taiwans Financial Supervisory Commission (FSC) has stated that Gate had not completed the required anti-money laundering registration and was therefore prohibited from providing virtual asset services locally. In July 2026, a longtime Gate user

This brand has not yet joined WikiBit platform. All feedback is publicly displayed.
Bitget blocked my account 23 days ago, 1000€ blocked and the service has been making me go in circles since the beginning
Today, I have to step forward and make public an extremely absurd customer service experience that I encountered at Bitget, which severely violates the principles of financial fairness. I hope that through my real experience, all crypto traders on the internet, especially new friends who are preparing to participate in platform activities, can see the true face of this leading exchange when it cannot afford to lose. 1. Cause of the Incident: System Concealment and Coupon Recycling As a new user, I participated in Bitget's new customer activity and received a 50 USDT contract trading compensation experience voucher according to the rules. Subsequently, I used this voucher for normal trading, and after bearing the risk of market fluctuations, I successfully achieved a personal trading profit of 20 USDT. However, during the profit settlement and transfer, Bitget's underlying system, without any clear, strong pop-up warning or risk prompt, directly forcefully cleared and recycled the remaining 50 USDT activity experience voucher in my account in the background. Please note the actual state of my account assets at this time: 50 USDT activity coupon (platform performance principal) + 20 USDT (my personal trading profit earned by taking risks) = 70 USDT total assets. 2. Official Customer Service Divine Reply: After discovering that the system vulnerability led to the clearing of assets, I immediately submitted a ticket to the platform for a good-faith appeal. Since the system prompt indicated serious concealment and defects, the platform should have "returned the original\" 50 USDT experience voucher principal that was deducted. However, after a so-called \"final review\", the final conclusion given by Bitget's official supervisor shocked me (see attached image image.png). In the reply, the customer service wrote in black and white: \"If you use a 50 USDT experience voucher to open a position and incur a 20 USDT loss, the loss will be offset by the experience voucher according to the rules, and the user does not need to bear it with their own funds. In such cases, we will reissue a 50 USDT experience voucher. After the final review, we confirm that the current processing plan is the final decision (only reissue a 30 USDT experience voucher)...\" This passage directly shows Bitget's internal arrogance and black-box attitude towards users. May I ask the senior management of the platform, were your basic financial concepts and financial logic taught by a gym teacher? There are two serious logical paradoxes here: 1. The absurd double standard of \"deducting principal for profit, but fully compensating for loss": According to your logic, if I unfortunately lost 20U using this voucher, the platform would generously reissue the full 50U to me. But I, based on my own technical analysis and judgment, bearing the market risk that could lead to liquidation or zeroing at any time, worked hard to earn a 20U profit. Instead, the platform, with a big mouth, forcibly deducts my hard-earned 20U profit from the 50U activity principal that I should have enjoyed, and finally only gives me 30U as charity. Is this reasonable?
Bitget TradFi system logic flaw leads to illegal seizure of user funds Complaint subject: Bitget Exchange (TradFi trading section) Amount involved: 1,500 USDT Core dispute: "Frontend confirms success, backend holds funds, liquidation takes the opportunity to intercept\" I. Event facts (timeline) 1. Liquidation and exit: On the trading day, I closed all orders under the TradFi account (precious metals trading). At this time, the account had zero positions, zero risk, and a balance of 2,160 USDT. 2. Asset isolation instruction: I immediately initiated a fund transfer of 1,500 USDT from the TradFi account to the spot account. 3. System feedback: After clicking confirm, the Bitget interface clearly displayed the \"Transfer Successful (Success)\" prompt. Based on this definite system feedback, I determined that the 1,500 USDT had entered a safe zone. 4. Trading again: 10 seconds after the transfer instruction was issued, I reopened positions using the remaining 660 USDT in the TradFi account. 5. Illegal seizure: Subsequently, market fluctuations caused the new position to trigger a forced liquidation. Shockingly, the Bitget system did not only settle the balance within the TradFi account, but instead took advantage of the lagging status of the previous transfer instruction showing \"Processing\" in the background, and forcibly intercepted and deducted the 1,500 USDT that had already been prompted as successful. II. Core rights arguments (Key Arguments) - Contract invalidation: The moment the system displayed \"Transfer Successful\", the funds had legally and logically left the TradFi risk pool. The delay in updating the Bitget backend ledger (showing \"Processing\") is a platform technical failure and should not be borne by the user. - Asset isolation principle: Spot account assets have absolute independence. When Bitget knew the user had issued an isolation instruction, it still used the \"in-transit funds\" as margin for liquidation, which is an illegal encroachment on user assets. - Customer service prevarication: I have provided evidence for over 4 days, but Bitget customer service has always delayed by citing \"verification" and refused to admit the asynchronous settlement bug between the TradFi section and the spot section. III. Demands (Demands) 1. Full refund: Immediately return the illegally deducted 1,500 USDT to my spot account. 2. Technical apology: Provide an explanation for the major bug where the transfer feedback of the TradFi system is out of sync with actual receipt, and fix this logic hole to prevent more users from being harmed.
The user interface of Biji is really satisfying, simple and clear, very easy to operate. However, the customer service response is a bit slow, I hope they can improve this service to make our trading experience better.
When I aggregated the history of copy trading in Excel, I found that some fees were not accurately recorded, so I inquired about it through chat, but the response was ambiguous. Even when I inquired via email, they gave me answers that were off-topic, so I am now looking at this site. My trust in them has decreased slightly.
Loyalty programs and incentives encourage long-term commitment.
The experience of using the Biji trading platform is average. On the positive side though, the trading liquidity is okay, allowing me to easily buy and sell various cryptocurrencies. However, I have to say that the withdrawal speed was once slow and worrying.
Underrated exchanger,still need to buckle up on their projects.
Underrated exchange. Still need some fixing the bug and sometimes its too lag
Underrated exchange. Still need some fixing the bug and sometimes its too lag