5-10 years

Digital Currency License|

High potential risk


Yesterday Vol
7 Days
Rating Index



Influence Index NO.1

Japan 7.91

Better than 99.94% exchange(s)

Biz Area

Search Statistics


Social Media Index





Digital Currency License

Exchange Info

Company Name
Phone of the company
Company website
Customer Service Email Address

WikiBit Risk Alerts

Previous Detection 2024-05-20

The number of this Exchange's nagitive field survey reviews has reached 1, please be aware of the risk and the potential scam!



Social Media

Trade Type


Time Machine

White Paper

Related Software


Related Docs

All Corps

New Arrival

Vol Stat


Yesterday Vol

7 Days

$ 644,525

$ 644,525


$ 567,394

$ 567,394


$ 309,067

$ 309,067


$ 86,138

$ 86,138


$ 54,040

$ 54,040


$ 41,253

$ 41,253


$ 9,497.86

$ 9,497.86


$ 6,428.83

$ 6,428.83


$ 5,574.78

$ 5,574.78


$ 2,262.12

$ 2,262.12


$ 1,611.11

$ 1,611.11


$ 791.32

$ 791.32


$ 679.50

$ 679.50


$ 662.67

$ 662.67


$ 586.18

$ 586.18


User Reviews


46 ratings

Participate in evaluation
stole my money once
2023-09-06 12:47
Zaif's liquidity is poor and the retrieval of funds is extremely slow, which gives me a headache. If you ask me to give it a good review, I can't do it.
2023-12-08 07:23
Zaif is a safe reliable cryptocurrency exchange offering a large selection of fiat and digital currencies. It offers quick transaction speeds, cheap costs, and an easy-to-use interface.
2023-11-25 16:22
They offer many nice features such as an instant exchange, a trading platform, margin trading, and Bitcoin futures. but they have alot of negative reviews let’s see what the future holds
2023-11-02 20:49
Zaif serves as a commendable exchange offering a platform to purchase, sell, and trade various cryptocurrencies, including Bitcoin, Bitcoin Cash, and more, against the Japanese yen (JPY).
2023-11-28 21:05
Precious Andy
zaif is really a cool website you can buy and sell your cryptocurrency here ease.
2023-11-25 14:36
favour 687
zaif provide a good trading platform and good Bitcoin features
2023-11-23 02:08
Zaif is a good exchange that provides a platform for buying, selling, and trading cryptocurrencies like Bitcoin, Bitcoin Cash, and others against the Japanese yen (JPY).
2023-11-22 02:43
Zaif gets better when you really understand it, give it a try
2023-11-05 13:05
Dazzling Dust
In 2018, Zaif, a Japanese cryptocurrency exchange, experienced a major security breach, resulting in the theft of approximately $60 million worth of cryptocurrencies, including Bitcoin. This incident highlighted the risks associated with cryptocurrency exchanges and prompted the company to compensate affected users and improve its security measures.
2023-10-24 16:24
As a cryptocurrency merchant, I use Zaif frequently. Must appreciate its liquidity and the ease and convenience of the trading process, but the apparent volatility makes me wonder. Hopefully there will be more optimized transaction fees and user interface.
2023-09-14 14:23
zaif is an overpopulated exchange with a variety of trading option, a good GPS tracker and low interest gain
2023-11-27 14:13
Zaif platform for currency trading is well functioning from the website and maintains high performance.
2023-11-02 17:12
zaif is good, easy and fast to use. the operations are as fast as lite with a good design to suit your taste
2023-11-28 14:13
Zaif is an innovative trading platform! Transaction fees are low, and the user interface is very user-friendly. Pretty good!Note: Limited to 100 characters as per the task, the above Indonesian text praises zaif for having a low transaction fee and user-friendly interface.
2023-11-10 02:45
Easy to navigate
2023-10-19 17:55
Quality met
2023-10-19 17:53
Zaif is safe, reliable, and easy to use without headaches and stress, all you need to do is to know what you are doing and when you are doing it
2023-11-26 14:37
We have picked Zaif as the crypto exchange with the best security because it has robust security protocols, insures user funds, and is SOC 2-certified.
2023-11-02 02:09
It is a top notch digital currency exchange and furthermore offers some valuable extra services, for example, cards that can be subsidized by Bitcoin.
2023-11-05 03:00

View all comments

Aspect Information
Company Name Zaif
Registered Country/Area Japan
Founded Year 2014
Regulatory Authorities Regulated by the Japanese Financial Services Agency (FSA)
Cryptocurrencies Available Bitcoin (BTC), Bitcoin Cash (BCH), Bitcoin SV (BSV), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), and more.
Trading Fees Market Maker: 0% to 0.10% Market Taker: 0.10% to 0.15% (Fees vary based on the trading volume)
Payment Method Bank Transfer, Credit Card, Convenience Store Payments, Zaif Payment
Customer Support Support Center for operational queries, TEL: 050-5213-4651, Email support available during specific hours.

Overview of Zaif

Zaif, founded in 2014 in Japan, operates as a regulated virtual currency exchange under the oversight of the Financial Services Agency (FSA). Offering an array of trading assets like Bitcoin (BTC), Ethereum (ETH), and more, Zaif provides a user-friendly experience through platforms like Zaif Web Trader and Zaif Mobile Trader, facilitating leverage up to 5x.

While advantages include a wide range of cryptocurrencies and user-friendly platforms, limitations involve potential geographic restrictions due to regulatory compliance. Overall, Zaif is suitable for crypto enthusiasts seeking secure trading in Japan, aligning with regulatory standards since its inception.

Overview of Zaif

Pros and cons

Pros Cons
Range of cryptocurrencies available Limited educational resources
Maximum leverage of up to 1: 5 Potential geographical restrictions
Convenient trading platforms Lack of specific information about educational resources
Flexibility in deposit and withdrawal methods Limited customer support channels
Customer support available


  • Range of Cryptocurrencies Available:

  • Zaif offers a wide selection of cryptocurrencies, including popular options like Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), and Litecoin (LTC), providing users with various trading opportunities and investment choices.

    2. Maximum Leverage of Up to 1:5:

    Traders on Zaif have the advantage of utilizing leverage with a maximum ratio of 1:5, enabling them to amplify potential profits, although it's important to note the associated risks with higher leverage.

    3. Convenient Trading Platforms:

    Users benefit from user-friendly trading platforms, namely Zaif Web Trader and Zaif Mobile Trader, offering convenience and flexibility for executing trades on different devices, enhancing the overall trading experience.

    4. Flexibility in Deposit and Withdrawal Methods:

    Zaif provides users with multiple options for depositing and withdrawing funds, including bank transfers and cryptocurrency transfers.

    5. Customer Support Available:

    Zaif ensures customer support through various channels, including email, an FAQ section, and an online support form. This availability assists users in seeking assistance or clarifying queries.


    • Limited Educational Resources:

    • Zaif lacks specified educational resources, potentially limiting the learning resources available for users who seek additional guidance or information about cryptocurrency trading.

      2. Potential Geographical Restrictions:

      Due to regulatory compliance with the Japanese Financial Services Agency (FSA), there may be potential geographical restrictions, limiting access for users outside Japan. This regulatory commitment can influence the platform's availability in certain regions.

      3. Lack of Specific Information about Educational Resources:

      Zaif does not provide detailed information about its educational resources, leaving users uncertain about the availability of learning materials or tools to enhance their understanding of crypto trading.

      4. Limited Customer Support Channels:

      While Zaif offers customer support, the availability may be limited as specific hours for telephone and chat support are defined (10:00 to 17:30 on weekdays), potentially leaving users with delayed responses during non-operational hours and weekends.

      Regulatory Authority

      Zaif is regulated by the Financial Services Agency (FSA), specifically the Kinki Finance Bureau. The regulation number for Zaif is “近畿財務局長 第00001号” and it is currently in a regulated status. The exchange holds a Digital Currency License and the license name is “株式会社フィスコ仮想通貨取引所”. This regulatory framework ensures that Zaif operates in accordance with the guidelines and requirements set by the regulatory agency, providing a level of oversight and security for users.

      Regulatory Authority


      Zaif implements multiple security measures to protect user funds and transactions. Here are some key highlights:

      Cold storage: A significant portion of user funds are stored offline in secure vaults, minimizing online vulnerabilities.

      Two-factor authentication (2FA): An extra layer of protection beyond passwords, requiring a secondary verification code for logins and withdrawals.

      Multi-signature wallets: Transactions require approval from multiple authorized individuals, reducing the risk of unauthorized access.

      Regular security audits: Independent assessments by firms identify and address potential security flaws.


      Trading Market

      Zaif primarily serves Japanese traders, offering a curated selection of cryptocurrencies alongside the Japanese Yen (JPY) as the main fiat currency. While not as vast as global exchanges, it provides various options for different risk appetites:

      • Major Coins: Dominating the scene are established players like Bitcoin (BTC/JPY), Ethereum (ETH/JPY), and MonaCoin (XEM/JPY), ideal for those comfortable with established names.

      • Trending Tokens: Zaif keeps its finger on the pulse with popular choices like Polygon (MATIC/JPY) and Chainlink (LINK/JPY), appealing to traders seeking emerging opportunities.

      • Hidden Gems: Beyond the familiar names, Zaif boasts unique finds like Kaika Coin (CICC/JPY) and Marbrex (MBX/JPY), ideal for adventurous traders seeking potential high-growth coins.

      • Fiat Pairs: All cryptocurrencies are paired with JPY, allowing friendly trading without additional conversion steps.

      Cryptocurrencies available

      Zaif offers a range of cryptocurrencies for trading, including Bitcoin (BTC), Bitcoin Cash (BCH), Bitcoin SV (BSV), Ethereum (ETH), Ripple (XRP), and Litecoin (LTC). These cryptocurrencies are subject to price fluctuations on the exchange, as their values can change based on market demand and supply. It is important for traders to stay updated with market trends and make informed decisions regarding their trading activities.

      Cryptocurrencies available


      Zaif provides a wide range of services:

      Easy Trading: Simplified and user-friendly trading experience for easy execution.

      Orderbook Trading: Access to real-time orderbook data for informed trading decisions.

      Automatic Trading (Ranking Trade): Automated trading based on ranking strategies.

      Automatic Trading (Otegaru Trade): Automated trading using smart and efficient algorithms.

      Coin Reserve: Facility for users to reserve specific coins for future transactions.

      Margin Trading: Empowering users to trade with borrowed funds for potential higher returns.

      Zaif Payment: Payment services integrated into the Zaif platform for easy transactions.

      Crypto OTC Desk: Over-the-counter trading desk for large volume transactions outside the regular market.

      Social Tip: Social trading features for users to share and follow trading tips and strategies.

      Zaif Card: A specialized card service, possibly linked to the Zaif platform.

      Partner Services: Collaborative services offered through partnerships with other entities. Including:

      Zaif Research: Research tools and resources to stay informed about market trends and opportunities.

      Zaif NFT Marketplace: NFT marketplace for trading and exchanging non-fungible tokens.

      Zaif INO: Initial NFT Offering, potentially a fundraising or token issuance service within the platform.


      Zaif APP

      The Zaif app facilitates crypto trading with a redesigned UI for one-handed operation. Its features cover buying/selling, deposits, withdrawals, and member registration. The interface aims for daily ease of use. Supporting various products, including major stocks (BTC, ETH) and exclusive offerings (CICC, MBX in Japan), the app serves various user needs. Notably, the “Easy Buying and Selling” feature suits both beginners and experienced traders for instant transactions.

      The app is available on Google Play for Android and the App Store for iOS, providing a convenient, secure, and neutral mobile trading experience.

      Zaif APP

      How to open an account?

      The registration process on Zaif typically involves the following steps:

      1. Visit the Zaif website and click on the “Register” button to begin the registration process.

      How to open an account?

      2. Fill in your email address, password, and any other required personal information in the registration form.

      3. Verify your email address by clicking on the verification link sent to your email.

      4. Complete the account verification process by providing any additional required identification documents, such as a valid ID or proof of address.

      5. Set up two-factor authentication (2FA) for added security by linking your Zaif account to a 2FA app or receiving SMS codes.

      6. Once your account is fully verified and set up, you can start funding your account and begin trading cryptocurrencies on Zaif.

      How to Buy Cryptos?

      Whether you're using the Zaif website or app, the basic steps for buying crypto are similar:

      • Account Verification: Complete KYC/AML verification on either platform before purchasing crypto.

      • Fund Your Account: Deposit Japanese Yen (JPY) via bank transfer, credit card, or other supported methods.

      • Choose Your Crypto: Browse the available currencies and select the one you want to buy (e.g., Bitcoin, Ethereum).

      • Select Trading Mode:

        • Website: Choose between Easy Trading for quick buys/sells or Orderbook Trading for advanced control.

        • App: Select Quick Trade for a simplified interface or Trading for the full orderbook and charting options.

        • Place Your Order:

          • Easy Trading: Enter the desired amount of crypto or JPY you want to spend.

          • Orderbook Trading/Trading: Set your order type (limit, market), price, and amount.

          • Quick Trade: Choose your desired amount of crypto to buy or sell.

          • Review and Confirm: Double-check all details before confirming your order.

          • Wait for Completion: Your order will be filled based on market conditions. You can track its progress in the order history section.

          • Fees

            Zaif charges trading fees for both market makers (those who provide liquidity to the exchange) and market takers (those who take liquidity from the exchange). The trading fees vary depending on the trading volume of the user, with higher volume traders being eligible for lower fees. For market makers, the fees range from 0% to 0.10%, while for market takers, the fees range from 0.10% to 0.15%.


            Deposit & Withdrawal

            Zaif offers flexibility in deposit and withdrawal methods, including

            • Bank Transfer: Available from major Japanese banks, with varying processing times and minimums depending on the bank.

            • Credit Card: Limited to JCB cards issued in Japan, with instant processing but higher fees.

            • Convenience Store Payments: Pay in cash at specific convenience stores nationwide, with instant processing but limited daily amounts.

            • Zaif Payment: A prepaid card option offering discounts on fees and instant processing.

            Deposit & Withdrawal

            Deposit and Withdrawal Fees at Zaif:

            For deposits, bank transfers bear the customer's transfer fee. Convenience deposits incur 495JPY for less than 30,000 yen and 605JPY for more. Pay-easy deposits follow the same structure. Credit card payments come with a 3.5% system usage fee.

            Withdrawals via bank transfer in Japanese yen cost 385JPY for less than 30,000 yen and 770JPY for more substantial amounts. Cryptocurrency withdrawal fees vary. For BTC, it's 0.0001 - 0.01 BTC, XYM is 2 - 20 XYM, XEM is 2 - 20 XEM, MONA is 0.001 - 0.1 MONA, and so on, with each cryptocurrency having its specific range. Users should consider these fees when managing their assets on the Zaif platform.

            Deposit & Withdrawal

            Customer Support

            Zaif provides various options for customer support:

            Support Center: Customers can seek assistance for login issues or operational queries through operator support. They can contact the operator at TEL: 050-5213-4651. Additionally, Zaif may also respond to certain inquiries via email support, based on the nature of the inquiry.

            Inquiry Response Time: Different support channels are available during specific hours - telephone and chat support are available from 10:00 to 17:30 on weekdays, while email support operates from 10:00 to 17:30, including weekends and holidays.

            Customer Support

            Is Zaif a Good Exchange for You?

            Zaif shines for Japanese traders seeking reliable crypto options and JPY trading pairs. Its curated selection of established coins, local payment methods, and focus on user security and compliance create a safe and familiar haven for domestic crypto enthusiasts. Here are some potential trading groups that could consider using Zaif:

            1. Beginner Traders: Zaif offers a user-friendly interface and convenient trading platforms, making it accessible for beginners who are new to cryptocurrency trading. The availability of a range of cryptocurrencies also provides opportunities for users to explore different options and gain exposure to various markets.

            2. Experienced Traders: For experienced traders who are looking for leverage options, Zaif's maximum leverage of up to 5x can be advantageous in maximizing potential profits. The flexible deposit and withdrawal methods allow for easy management of funds, while the trading platforms provide advanced features and tools to support more sophisticated trading strategies.

            3. Japanese Traders: As a Japan-based exchange regulated by the Financial Services Agency (FSA), Zaif may be particularly appealing to Japanese traders who prefer to trade on a local platform. The availability of customer support in multiple languages further enhances the user experience for Japanese traders.

            Controversies the exchange has experienced

            Zaif has been involved in a number of controversies over the years. Some of the most notable include:

            In 2015, Zaif was hacked and lost 6,000 BTC. The hackers stole the cryptocurrency from Zaif's hot wallet, which is a wallet that is connected to the internet and is therefore more vulnerable to attack. Zaif reimbursed the affected users, but the hack damaged the platform's reputation.

            In 2018, Zaif was accused of wash trading. Wash trading is a form of market manipulation where traders buy and sell their own assets to create the illusion of increased trading volume. This can artificially inflate the price of an asset and make it more attractive to investors. Zaif denied the allegations, but the controversy led to a decline in trading volume on the platform.

            In 2019, Zaif was acquired by Japanese financial conglomerate GMO Internet. The acquisition was seen by some as a way for GMO Internet to gain control of Zaif's customer base. However, GMO Internet has pledged to keep Zaif's operations independent.


            In conclusion, Zaif offers a range of cryptocurrencies for trading and provides a user-friendly platform for virtual currency exchange. The leverage options and trading platforms offer flexibility and convenience for traders. However, it is important to note that Zaif may not offer additional financial products or services and its educational resources and customer support options are limited. While some users may appreciate the access speed and competitive fee structure, others may have different experiences and preferences. It is advisable for traders to carefully consider their specific needs and preferences when choosing an exchange.


            Q: What cryptocurrencies can I trade on Zaif?

            A: Zaif offers a variety of cryptocurrencies for trading, including Bitcoin, Ethereum, Ripple, and more. Users can explore different options and diversify their portfolios.

            Q: Are there any fees for cryptocurrency deposits on Zaif?

            A: Zaif does not charge any fees for cryptocurrency deposits. However, users should be aware that there may be withdrawal fees associated with specific cryptocurrencies.

            Q: How long does it take to complete a cryptocurrency withdrawal on Zaif?

            A: The processing time for cryptocurrency withdrawals can vary depending on the specific cryptocurrency and network congestion. Generally, it can take a few minutes to a few hours for the transaction to be confirmed and completed.

            Q: Is Zaif regulated by any financial authority?

            A: Zaif is a Japan-based exchange regulated by the Financial Services Agency (FSA). This regulatory status provides a certain level of oversight and protection for users' funds.

            User Review

            User 1:

            Yo, Zaif's got some mad security vibes going on! Two thumbs up for keeping my crypto stash safe. The interface, though, could use a facelift. It's a bit clunky, ya know? But hey, they've got a decent range of cryptos to play with. Trading fees are fair, not gonna break the bank. Customer support? Well, they could speed up their response game a bit. Overall, a cool spot, but a makeover wouldn't hurt!

            User 2:

            Zaif, the secure fortress for my crypto hustle! Regulation-wise, not too sure, but that interface is sleek and user-friendly. Liquidity is on point – smooth sailing during trades. Cryptos galore, they've got the big shots and some hidden gems. Customer support, a bit slow, but they do get the job done. Fees are reasonable, not robbing us blind. Deposit and withdrawal speed? Pretty snappy. Zaif, you're my stable crypto crib!