5-10 years

Digital Currency License|

High potential risk


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India 2.31

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Digital Currency License

Exchange Info

Company Name
Phone of the company
Company website
Customer Service Email Address

WikiBit Risk Alerts

Previous Detection 2024-06-13

The number of this Exchange's nagitive field survey reviews has reached 1, please be aware of the risk and the potential scam!



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User Reviews


5 ratings

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The price volatility of bigX is too high, which makes it too unstable for daily traders like us to operate with confidence. Also, its transaction fees are exorbitant!
2023-09-14 14:37
bigX shines in terms of transaction speeds, but slips with its higher fees. UX is slick but it feels childish at times.
2024-02-12 23:18
The interface design of bigX is very intuitive and convenient for users to trade. However, the customer service response always feels a bit slow, and I hope it can be improved. It performs well in terms of security and has excellent trading liquidity.
2023-12-21 08:35
Verified Trader
bigX uses multiple layers of security to protect its users' accounts and funds. Some of the security measures include two-factor authentication (2FA), SSL encryption, and cold storage wallets. bigX also performs regular security audits and updates its security protocols to ensure the safety of its users' assets.
2023-04-14 17:56
Verified Trader
BigX Exchange was founded in 2018 by a team of blockchain enthusiasts with experience in finance and technology. The exchange is based in Estonia, a country known for its cryptocurrency-friendly regulations.
2023-04-14 17:55
Company Name bigX
Registered Country/Area Estonia
Founded Year 2018
Cryptocurrencies Offered Bitcoin, Ethereum, Litecoin, and more
Regulatory Authority MTR
Funding Methods Bank transfer, Credit/Debit Card
Customer Service 24/7 Live Chat, phone support service, and email

Overview of BigX

bigX is a virtual currency exchange based in Singapore. It was founded in 2018 and is regulated by the Majandus Tegevuse Register of Estonia. The exchange offers a variety of cryptocurrencies, including Bitcoin, Ethereum, Litecoin, Ripple, Bitcoin Cash, and EOS. Users can access the trading platforms of bigX through Web Trader and Mobile Trader.

For deposit and withdrawal purposes, bigX supports bank transfers as well as debit/credit card transactions. The exchange also provides educational resources such as webinars, tutorials, and educational articles to help users enhance their understanding of virtual currency trading.

Furthermore, bigX offers customer support around the clock through various channels including 24/7 live chat, email, and phone. With a maximum leverage of 1:100, bigX provides users with the opportunity to maximize their trading potential.

Pros and Cons

Pros Cons
Regulated by MTR Limited leverage, deposit and withdrawal options
Wide range of cryptocurrencies available Lack of advanced trading features
User-friendly trading platforms
Educational resources

Pros Revealed:

  • Regulated by MAS

bigX operates under the supervision of the Majandus Tegevuse Register, ensuring compliance with local regulations and providing a level of security for users.

  • Wide range of cryptocurrencies available

bigX allows users to trade a variety of cryptocurrencies, including Bitcoin, Ethereum, Litecoin, Ripple, Bitcoin Cash, and EOS. This diverse selection gives users the opportunity to explore different investment options and diversify their virtual currency portfolio.

  • User-friendly trading platforms

bigX offers Web Trader and Mobile Trader as trading platforms, providing users with flexibility and convenience. Whether they prefer trading on their computer or on-the-go using their mobile device, bigX caters to different trading preferences.

  • Educational resources

bigX provides webinars, tutorials, and educational articles to support users in enhancing their understanding of virtual currency trading. This commitment to education sets bigX apart by equipping users with valuable insights and knowledge.

Cons Revealed:

  • Limited leverage, deposit and withdrawal options

bigX offers a maximum leverage of 1:100, some users may find this level of leverage to be lower than what they desire. Those looking for higher leverage options may need to consider alternative exchanges.

Although bigX supports bank transfers and debit/credit card transactions, users still can find the available options to be limited compared to other exchanges that offer a wider range of payment methods.

  • Lack of advanced trading features

bigX focuses on providing a user-friendly experience and educational resources. However, users looking for advanced trading features, such as advanced order types or algorithmic trading.

Regulatory Authority

WikiBit obtains regulatory information through various channels, including official regulatory websites, public records, and direct communication. The platform's team verifies the authenticity of regulatory licenses and certifications by cross-referencing the information from multiple reputable sources.

WikiBit aims to offer reliable and accurate regulatory information to help traders make informed decisions when choosing exchange/token/project.

As of August 2023, BigX reportedly holds a Regulated Digital Currency License from MajandusTegevuse Register (MTR, No.FVT000269).

Regulated by MTR


The security of bigX is an important aspect to consider for users. The exchange implements various protection measures to safeguard user assets and personal information. These measures include encryption, multi-factor authentication, and cold storage for storing funds offline.

Furthermore, users should also prioritize their own security by following best practices, such as enabling two-factor authentication, using strong and unique passwords, and being cautious of phishing attempts or suspicious links.

Cryptocurrencies Available

Cryptocurrencies Available

At bigX, users have access to a variety of cryptocurrencies for trading. Some of the cryptocurrencies available on the platform include Bitcoin, Ethereum, Litecoin, Ripple, Bitcoin Cash, and EOS. These cryptocurrencies are known for their market value and have seen price fluctuations on various exchanges.

In addition to cryptocurrency trading, bigX offers other products or services that cater to the needs of its users. These may include features such as futures trading, margin trading, or the ability to stake or earn interest in certain cryptocurrencies. However, it is advisable for users to refer to the official website or contact customer support for detailed information about the specific products and services offered by bigX.

Educational Resources

bigX provides a range of educational resources and tools to support users in enhancing their understanding of virtual currency trading. These resources include trading guides, video tutorials, and webinars. These materials aim to equip users with valuable insights and knowledge to make informed trading decisions.

It is advisable for users to refer to the official bigX website for access to these educational resources. Additionally, bigX provides community support and communication platforms such as forums or social media groups where users can engage with other traders and share information. However, users should conduct their own research and evaluate the suitability and reliability of these platforms before engaging in any discussions or seeking advice.

Customer Support

bigX offers customer support to assist users with their inquiries and concerns. The available hours of the customer support team may vary, and users are advised to check the bigX website for the most up-to-date information.

Contact channels for customer support may include email, live chat, or a support ticket system. Users can choose the method that is most convenient for them to reach out to the customer support team.

Regarding language support, bigX may offer multilingual customer support to cater to users from different regions. The specific languages supported can be verified by visiting the bigX website or contacting customer support directly.

It is important to note that response times from customer support may vary depending on the volume of inquiries and the urgency of the issue. Users should allow sufficient time for a response and provide clear and concise information when reaching out to customer support for assistance.

How to Open an Account?

The registration process of bigX can be completed in the following six steps:

1. Visit the official website of bigX and click on the “Sign Up” or “Register” button.

2. Provide your personal information, including your full name, email address, and password.

3. Verify your email address by clicking on the verification link sent to your registered email.

4. Complete the KYC (Know Your Customer) process by submitting necessary documents such as identification proof and address proof.

5. Wait for the verification process to be completed. This may take some time, depending on the volume of registrations.

6. Once your account is verified, you can login to your bigX account and start trading cryptocurrencies.


There is no specific information available about the fees that can be traded on the exchange. This absence could potentially hinder users' ability to fully comprehend the financial considerations tied to their trading activities on the platform. Clarity on these fees is essential for users to make well-informed decisions and to ensure transparency in their trading endeavors.

Funding Methods

funding methods

bigX supports bank transfers and debit/credit card transactions for both deposits and withdrawals. Users can choose the method that is most convenient for them.

The processing time for deposits and withdrawals may vary depending on the chosen payment method and the user's location. Bank transfers generally take longer to process compared to debit/credit card transactions. Users may need to allow a few business days for the funds to be reflected in their bigX account. It is advisable to check the bigX website or contact customer support for more specific information regarding the processing time for deposits and withdrawals.

BigX User Review

User 1:

I have no complaints about BigX. This review is objective and transparent. I have been trading with this broker since 2018 and actively use a mobile application to make trades because I travel often. Everything works fine and I haven't noticed any technical glitches or bugs. Special thanks go to the support team for efficient consultations 24/5. They helped me become proficient with crypto trading since before that I had no experience in this area. Everything is perfect!

User 2:

I am giving many thanks to the BigX support team for staying connected and working 24/5. All technical and financial issues are resolved promptly. I had no doubts about the honesty of the company from the start.


In conclusion, bigX offers a variety of cryptocurrencies for trading, along with educational resources and tools to support users in their trading activities. The exchange caters to beginner traders with its user-friendly platforms and educational materials, and also provides a diverse range of cryptocurrencies for enthusiasts to explore. Safety-conscious traders can rely on the security measures implemented by bigX to protect their assets and personal information. Users should evaluate these factors against their individual preferences and requirements when considering bigX or any other virtual currency exchange.


Q1: What trading platforms does BigX offer?

A1: BigX offers a proprietary trading platform available on web, desktop, and mobile devices

Q2: What are the minimum deposit requirements for BigX accounts?

A2: There is no minimum deposit requirement for basic services in both novice and expert accounts.

Q3: Who would find bigX suitable for their trading needs?

A3: BigX is suitable for beginner traders, cryptocurrency enthusiasts, safety-conscious traders, research-oriented traders, and multilingual traders. However, individual preferences may vary.

Q4: Will I recognize a gain or loss when I sell my virtual currency for real currency?

A4: Yes. When you sell virtual currency, you must recognize any capital gain or loss on the sale, subject to any limitations on the deductibility of capital losses.

Q5: Are virtual currencies anonymous?

A5: Most cryptocurrencies, Bitcoin included, are not anonymous but pseudonymous, not hiding your identity as much as giving you a fake one. While a pseudonym can hide you, it's not foolproof, either. Through some smart searching of a cryptocurrency's blockchain, you could find out the real-world identities behind wallets.

Risk Warning

Cryptocurrency exchange investments come with inherent security risks. It is important to be aware of these risks before engaging in such investments. Cryptocurrency exchanges are susceptible to hacking, fraud, and technical glitches, which can result in the loss of funds. It is recommended to choose reputable and regulated exchanges, stay updated on security measures, and be vigilant in detecting and reporting any suspicious activities. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.