United States


5-10 years

MSB License|

Suspicious Overrun|

Medium potential risk



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Customer Service Email Address

WikiBit Risk Alerts

Previous Detection 2024-06-13

MSB License goes beyond their business with the licenses United States FinCEN (license number: 31000153439340), please be aware of the risk!



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19 ratings

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Kan Kitsada
The price of PAXFUL fluctuates a lot and is very deceptive. The trading fees are expensive and the customer service is really bad. Not recommended at all!
2024-02-29 07:33
Paxful says that it accepts over 350 payment methods, it's counting every unique way to pay.
2023-12-21 00:46
This crypto marketplace connects buyers and sellers, and it lets them choose from hundreds of payment methods.
2023-12-06 19:02
The educational resources provided by this exchange are invaluable. They truly empower users to make informed decisions in the crypto market.
2023-12-09 03:48
The incorporation of biometric authentication options adds an extra layer of security. It's a convenient and secure way to access my account.
2023-12-06 03:41
The inclusion of a comprehensive FAQ section, continually updated based on user queries, serves as a valuable self-help resource for users of all experience levels.
2023-12-03 01:34
The comprehensive help center covers a wide range of topics. It's a valuable resource for troubleshooting and expanding one's knowledge.
2023-12-05 15:12
Bro Fx
The variety of cryptocurrencies offered on this platform is impressive. It's a one-stop-shop for all my trading needs.
2023-12-05 02:39
Bros APE
I appreciate how this exchange embraces the future of finance. The integration of decentralized finance (DeFi) features adds a progressive touch.
2023-12-04 03:54
The incorporation of machine learning algorithms in the trading platform enhances predictive analytics. It's like having an AI assistant for smarter trading decisions.
2023-12-02 18:20
favour 687
I have been using this platform and I can say it is one of the best
2023-11-28 04:23
Paxful is my first Bitcoin experience. Started as your regular newbie first time BTC buyer - asking legacy traders what is a wallet and why I need to follow verification steps. Sold over 400+ Bitcoin to date and helped over 800 newbies like myself to dive in to this new currency.
2023-12-21 08:17
Just made my first trade, and it was surprisingly easy! The platform is beginner-friendly, and I feel like I'm getting the hang of this crypto thing.
2023-12-09 00:34
Bux commitment to sustainability extends to its energy-efficient operations. It's a responsible approach that aligns with the values of environmentally conscious users.
2023-12-06 20:04
The exchange's commitment to innovation is evident in its exploration of emerging blockchain technologies. It's exciting to be part of a platform at the forefront of the industry.
2023-12-06 03:41
The community forums are a goldmine for insights and tips. It's a great place to connect with fellow traders and learn from their experiences.
2023-12-10 21:26
For a beginner like me, this platform is a lifesaver. The trading charts are easy to understand, and I can follow my transactions without any confusion.
2023-12-06 20:32
Bitrue dedication to responsive customer support is crucial for experienced traders. Quick and helpful responses make problem-solving efficient, especially during critical trading moments.
2023-12-05 15:39
Paxful is a peer-to-peer cryptocurrency exchange platform that enables users to buy and sell Bitcoin (BTC) directly with each other. It serves as a marketplace connecting buyers and sellers, offering various payment methods for transactions.
2023-11-28 12:35
Aspect Information
Company Name PAXFUL
Registered Country United States
Founded Year 2015
Regulation FinCEN (Exceeded)
Cryptocurrencies Bitcoin, Ethereum
Fees 0.5%-5%
Deposit & Withdrawal bank transfer, online wallets, debit/credit cards, gift cards, digital currencies, cash payment
Customer Support Email: press@paxful.com, bugbounty@paxful.com, sales@paxful.com and chat support

Overview of PAXFUL

PAXFUL is a virtual currency exchange platform that was founded in 2015 and is registered in the United States. It holds an exceeded Financial Crimes Enforcement Network (FinCEN) license. The exchange offers the trading of two major cryptocurrencies, Bitcoin and Ethereum, and does not have maximum leverage. Users can access the trading platform through the PAXFUL website.

In terms of deposit and withdrawal options, PAXFUL supports multiple methods including bank transfer, online wallets, debit/credit cards, gift cards, digital currencies, cash payment, goods and services. The platform also provides limited educational resources for users who are looking to expand their knowledge about virtual currencies. Customer support is available through email and chat support.

Overall, PAXFUL has established itself as an accessible platform for users interested in trading Bitcoin and Ethereum. However, it is important to note that the exchange is not regulated well, and users should exercise caution and conduct thorough research before engaging in any transactions.

Overview of PAXFUL

Pros and cons

Pros Cons
Accessibility Lack of valid regulation
Customer support options Limited educational resources
Convenient trading platform
Multiple payment options

One of the advantages of PAXFUL is its accessibility. The platform can be accessed directly through the PAXFUL website, making it convenient for users to trade cryptocurrencies without the need for additional software or applications. This allows users to easily enter the world of virtual currency exchange and start trading Bitcoin and Ethereum.

Another advantage of PAXFUL is its customer support options. The platform offers email and chat support, for users to seek assistance and find answers to their questions or concerns. This ensures that users have access to support whenever they need it, enhancing their trading experience on the platform.

Also, PAXFUL offers multiple payment options including bank transfer, online wallets (PayPal, M-Pesa, Apple Pay), debit/credit cards, gift cards, digital currencies (Tether, Ethereum, Litecoin, etc), cash payment, good and services.

However, there are also some drawbacks to consider when using PAXFUL. Firstly, the lack of valid regulation may raise concerns for some users, as it means there is no official oversight or protection against fraudulent activities.

Additionally, PAXFUL has limited educational resources available. While it does provide some resources for users looking to expand their knowledge about virtual currencies, these resources may not be comprehensive enough for users seeking in-depth education. Users who require more extensive educational content may need to look for additional resources outside of PAXFUL.

Overall, while PAXFUL has its advantages in terms of accessibility and customer support, users should be aware of its lack of regulation and limited educational resources before deciding to engage in any transactions on the platform.


PAXFUL operates under the regulation of the Financial Crimes Enforcement Network (FinCEN). The exchange has obtained an MSB License, with the License Name being Paxful, Inc. The Regulation Number associated with this license is 31000153439340. However, it is important to note that PAXFUL has been reported to have exceeded the regulation status.



Paxful is a peer-to-peer cryptocurrency marketplace that enables users to buy and sell cryptocurrencies directly with each other. The platform employs various security measures to protect its users and their funds, including:

Escrow System: Paxful utilizes a secure escrow system to safeguard transactions. When a buyer initiates a trade, the seller's cryptocurrency is held in escrow until the buyer confirms receipt of the purchased cryptocurrency. This ensures that neither party can abscond with funds without fulfilling their obligations.

Multi-Signature Wallets: Paxful stores its users' cryptocurrency holdings in multi-signature wallets. These wallets require multiple signatures to access, enhancing security and preventing unauthorized withdrawals.

Know-Your-Customer (KYC) Verification: Paxful implements KYC verification for certain account levels and transaction volumes. This process involves providing personal information and verifying your identity to help prevent fraud and money laundering.

Two-Factor Authentication (2FA): Paxful encourages users to enable 2FA, adding an extra layer of protection against unauthorized account access. This typically involves using a combination of passwords and codes from authenticator apps.

Anti-Money Laundering (AML) Compliance: Paxful adheres to AML regulations and has implemented measures to detect and prevent suspicious activity. This helps maintain the integrity of the platform and protects users from potential scams.

User Education and Awareness: Paxful provides educational resources and promotes responsible cryptocurrency practices to help users make informed decisions and protect themselves from potential risks.

Secure Communication Channels: Paxful uses encrypted communication channels to protect user data and prevent unauthorized access to sensitive information.

Bug Bounty Program: Paxful maintains a bug bounty program to incentivize security researchers to identify and report vulnerabilities in the platform. This proactive approach helps mitigate potential security flaws.

Trading Market

Here are the main trading products offered by Paxful:

Cryptocurrency Trading: The core offering of Paxful is the direct buying and selling of cryptocurrencies. Users can choose from a wide range of cryptocurrencies, including Bitcoin, Ethereum, Litecoin, USDT, and many more. They can set their own prices and negotiate directly with other users to complete trades.

Margin Trading: Paxful offers margin trading for select cryptocurrencies, allowing users to borrow funds from the platform to increase their buying power and potentially amplify their profits. However, margin trading involves increased risk, and it's crucial for traders to employ sound risk management strategies to mitigate potential losses.

Over-the-Counter (OTC) Trading: Paxful caters to large-volume transactions through its OTC trading desk. This service provides institutional investors and high-net-worth individuals with personalized trading solutions and negotiated pricing for their large trades.


In addition to its peer-to-peer marketplace for buying and selling Bitcoin, Paxful also offers a variety of other services, including:

Paxful Wallet: A secure digital wallet for storing, sending, and receiving Bitcoin and other cryptocurrencies.

Paxful Charity: A platform that allows users to donate Bitcoin to charities around the world.

Paxful Gift Cards: A service that allows users to buy and sell Bitcoin gift cards.

Paxful Escrow: A service that provides escrow protection for Bitcoin transactions.

Paxful Pay API: An API that allows businesses to accept Bitcoin payments on their websites.

Paxful Affiliate Program: A program that allows users to earn Bitcoin by referring others to Paxful.


The Paxful app is a peer-to-peer marketplace where users can buy and sell Bitcoin and other cryptocurrencies using a variety of payment methods. The app is available for iOS and Android devices.

Here's a comparison of the Paxful app and its webpage:

Paxful App

Mobile Convenience: Access trading features anywhere, anytime

Simplified Interface: Easy navigation and intuitive design

Essential Features: Buy, sell, trade, manage wallet, track prices

Push Notifications: Stay updated on market movements and order status

Paxful Webpage

Larger Screen View: Improved chart analysis and market monitoring

Enhanced Performance: More robust and stable platform

Additional Features: Access to OTC trading, educational resources, etc.

Desktop Compatibility: Accessible from any computer with internet access

Overall, both the Paxful app and webpage offer effective platforms for cryptocurrency trading. The choice between the two depends on individual preferences and trading needs. For those seeking mobile convenience and a simplified interface, the app is a suitable option. For traders who prioritize enhanced performance, larger screen view, and additional features, the webpage may be a better choice.


How to Buy Cryptos

Buying Cryptocurrencies through the Paxful App

1. Download and Install the Paxful App: Download and install the Paxful app from the Google Play Store or the Apple App Store. Create an account and verify your identity to ensure compliance with regulatory requirements.

2. Select Cryptocurrency and Amount: Once logged in, choose the cryptocurrency you want to buy and enter the desired amount. Paxful displays a list of available offers from sellers worldwide.

3. Choose a Seller and Payment Method: Review the offers and select a seller based on factors like price, payment method, and seller reputation. Choose your preferred payment method and proceed to checkout.

4. Initiate Payment: Follow the instructions to initiate payment to the seller using your chosen payment method. Paxful holds the seller's cryptocurrency in escrow until you confirm successful payment.

5. Confirm Payment and Receive Cryptocurrency: Once your payment is confirmed, the seller releases the cryptocurrency from escrow, and you receive it in your Paxful wallet.

Buying Cryptocurrencies through Paxful ATM

1. Locate a Paxful ATM: Paxful partners with various cryptocurrency ATMs across select regions. Find a nearby ATM using the locator tool on the Paxful website or mobile app.

2. Scan the QR Code and Enter Amount: Approach the ATM and scan the displayed QR code using your mobile phone. This will connect your Paxful account to the ATM. Enter the amount of cryptocurrency you want to buy.

3. Insert Cash and Confirm Transaction: Insert the desired amount of cash into the ATM. Review the transaction details and confirm your purchase. Upon successful completion, the purchased cryptocurrency will be credited to your Paxful account.

Buying Cryptocurrencies through Paxful Apple Pay

1. Ensure Apple Pay Setup: Ensure you have Apple Pay set up on your iPhone or iPad. Apple Pay allows you to make secure payments using your linked debit or credit card.

2. Open Paxful App: Open the Paxful mobile app and navigate to the “Markets” section.

3. Select Cryptocurrency and Amount: Choose the cryptocurrency you want to buy and enter the desired amount.

4. Initiate Apple Pay: Tap on the “Buy” button and select “Apple Pay” as the payment method.

5. Authenticate Payment: Follow the on-screen prompts to authenticate the payment using your Apple Pay credentials.

6. Confirm Transaction: Review the transaction details and confirm your purchase. Upon successful completion, the purchased cryptocurrency will be added to your Paxful account.

Cryptocurrencies available

Paxful offers a straightforward yet essential selection of cryptocurrencies, making it easy for users to engage in the world of digital assets. With Bitcoin, the pioneering cryptocurrency that started it all, traders can explore the foundations of the blockchain and the potential of decentralized finance.

Additionally, Paxful includes Tether (USDT) and USD Coin (USDC), two popular stablecoins pegged to the US dollar. These stablecoins offer traders the advantage of stability in a volatile market, as their value is tied to a fiat currency, providing a secure and reliable store of value.

Paxful's cryptocurrency offerings strike a balance between traditional and innovative assets, catering to both experienced traders seeking the potential of Bitcoin and those looking for a stable, risk-averse option with the stablecoins USDT and USDC.

How to open an account?

The registration process of PAXFUL involves the following steps:

1. Visit the PAXFUL website and click on the “Register” button.

2. Fill in your phone number/email address and create a password for your account.

3. Verify your phone number/email address by clicking on the verification link sent to your inbox.

4. Complete the additional required information, such as your full name and country of residence.

5. Accept the terms and conditions of PAXFUL and its policies.

6. Complete the registration process by clicking on the “Create Account” button, and your account will be created.

How to open an account


Paxful, imposes no buying fees but charges a selling fee based on the chosen payment method. The fees vary, with bank transfers within the same bank incurring a 0.5% fee, while different bank transfers, credit/debit cards, digital currency, online wallets, cash transactions, and those involving goods and services all have a 1% selling fee. Notably, transactions using iTunes and Google Play gift cards carry a higher 5% fee, while all other gift cards incur a 3% selling fee.

When transferring cryptocurrency from Paxful to either another Paxful wallet or an external crypto wallet, a transfer fee is applicable. The fee amount is contingent on the cryptocurrency type and the transfer amount. Notably, there is no fee for receiving cryptocurrency into a Paxful wallet. Additionally, cryptocurrency conversions on Paxful incur a 0.5% fee.

Payment Method Selling Fee
Bank transfer (same bank) 0.50%
Bank transfer (different bank) 1%
Credit or debit card 1%
Digital currency 1%
Online wallet 1%
Cash 1%
Goods and services 1%
iTunes and Google Play gift cards 5%
All other gift cards 3%

Deposit & Withdrawal

Regardless of your preferred method to purchase cryptocurrency, Paxful likely has it covered. The platform boasts a diverse array of over 350 payment methods, ranging from traditional options to digital currencies. Among the most popular ways to pay on Paxful are bank transfers, payment apps like PayPal, gift cards, other cryptocurrencies, and even cash transactions.

It's important to note that when Paxful mentions over 350 payment methods, each unique way of paying is considered, including distinct payment apps and various types of gift cards (e.g., Amazon, Walmart, and AMC Theaters), each counted separately. Despite this, Paxful offers various payment options to suit various preferences.

Deposit & Withdrawal

Customer Support

PAXFUL offers customer support through email: press@paxful.com, bugbounty@paxful.com, sales@paxful.com, and chat support. Some social networks including Twitter, Facebook, Instagram, and YouTube are also available. These contact channels allow users to reach out for assistance and seek answers to their questions or concerns.

Is PAXFUL a Good Exchange for You?

Paxful is the best cryptocurrency exchange for beginners and those seeking a low-cost, peer-to-peer trading experience. Its user-friendly interface, a wide range of payment methods, and focus on fiat-to-cryptocurrency trading make it an ideal platform for those new to the crypto world. Additionally, Paxful's P2P model allows users to negotiate directly with sellers, potentially securing lower transaction fees compared to centralized exchanges.

Here are some target groups that may also find PAXFUL beneficial:

1. Beginner traders: PAXFUL's easy accessibility and user-friendly interface make it a viable option for those who are new to virtual currency trading. The platform allows users to enter the world of cryptocurrency trading without the need for additional software or applications.

2. Users seeking customer support: PAXFUL's customer support options, including email and chat support, can be advantageous for users who require assistance or have questions about the platform. The availability of these support channels enhances the trading experience and provides users with the necessary guidance and help they may need.

3. Individuals looking for a convenient trading platform: PAXFUL's platform can be convenient for users who prefer a straightforward and streamlined trading experience. The accessibility through the website eliminates the need for downloading and installing additional software or applications.

4. Those interested in trading Bitcoin and Ethereum: PAXFUL's focus on Bitcoin and Ethereum trading makes it suitable for individuals specifically interested in these cryptocurrencies. The platform provides a dedicated space for users to engage in transactions related to these popular virtual currencies.

5. Users who value independence and self-learning: Although PAXFUL has limited educational resources, it can appeal to individuals who prefer to conduct their own research and learning. While seeking additional educational content outside of PAXFUL may be necessary, the platform can still serve as a practical space for autonomous traders.

6. Users who prioritize accessibility and convenience over strict regulation: PAXFUL's lack of valid regulation may appeal to individuals who prioritize convenience and accessibility over the strict oversight provided by regulated exchanges. However, it is important for users to carefully evaluate the risks associated with engaging in transactions on an unregulated platform.

Overall, PAXFUL can be suitable for a range of trading groups, including beginners, users seeking customer support, those looking for a convenient trading platform, individuals interested in trading Bitcoin and Ethereum, independent learners, and individuals who prioritize accessibility and convenience. However, it is crucial for users to conduct their own research and assess whether PAXFUL meets their specific trading needs and preferences.


In conclusion, PAXFUL offers a platform for users to engage in virtual currency exchanges. It provides accessibility and convenience with its user-friendly interface and straightforward trading experience. The availability of customer support options enhances the overall trading experience. However, PAXFUL's lack of valid regulation may be a disadvantage for individuals who prioritize strict oversight and regulation. Users should carefully evaluate the risks associated with engaging in transactions on an unregulated platform. Overall, it is recommended for users to assess their specific trading needs and preferences before considering PAXFUL as a virtual currency exchange option.


Q: Can I trade NFTs?

A: No, PAXFUL is primarily a peer-to-peer Bitcoin marketplace and does not support the trading of NFTs.

Q: Where is my money stored?

A: PAXFUL uses a wallet system to store users' funds securely within the platform.

Q: What kind of rewards can users earn?

A: Users on PAXFUL can earn rewards through its affiliate program by referring to new users and earning a percentage of their trades.

Q: What countries are restricted?

A: PAXFUL may have restricted access in certain countries due to regulatory considerations. Users should check the platform for the latest information on restricted countries.

Q: Is KYC needed?

A: Yes, PAXFUL requires users to undergo Know Your Customer (KYC) verification for security and compliance purposes.

Q: What is the minimum deposit?

A: PAXFUL doesn't have a traditional minimum deposit requirement since it operates as a peer-to-peer marketplace. Users transact directly with each other.

Q: Does it offer margin trading?

A: No, PAXFUL does not offer margin trading. It is a platform for buying and selling Bitcoin through peer-to-peer transactions.

Risk Warning

There are inherent security risks associated with investing in cryptocurrency exchanges. It is important to understand these risks before making such investments. Cryptocurrency exchanges are vulnerable to hacking, fraud, and technical glitches, which can lead to the loss of funds.

It is recommended to choose a reputable and regulated exchange, keep abreast of security measures, and be vigilant in detecting and reporting any suspicious activity. Please ensure that you understand the risks involved and note that the information contained in this article is for general information only.

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P2P bitcoin exchange Paxful is closing its marketplace, citing legal difficulties in the P2P market and in the US. The CEO also expressed concern about the security of client money due to a lawsuit brought by a co-founder. The Paxful Wallet will continue to function, but customers are urged to switch to self-custody or other service providers.

2023-04-05 18:07

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