2-5 years

Switzerland SRO|

Suspicious Overrun|

Medium potential risk



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Better than 99.47% exchange(s)

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Switzerland SRO

Exchange Info

Company Name
Phone of the company
+41 44 586 80 00
Company website
Customer Service Email Address

WikiBit Risk Alerts

Previous Detection 2024-06-16

Switzerland SRO goes beyond their business with the licenses Switzerland FINMA (license number: Unreleased), please be aware of the risk!



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1 ratings

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ĐờiBuồn VắngEm
Bitnuk is epic! Reasonable, convenient and practical transaction fees. But its app is a bit confusing and needs further improvement.
2023-10-04 10:44
Aspect Information
Company Name Bitnuk
Registered Country/Area Switzerland
Founded Year 2018
Regulatory Authority FINMA
Number of Cryptocurrencies Available 30+
Payment Methods Credit/debit card, bank transfer
Customer Support 24/7 live chat, email support

Overview of bitnuk

Bitnuk is a virtual currency exchange platform based in Switzerland. Established in 2018, it operates under the regulatory authority of FINMA, the Swiss Financial Market Supervisory Authority. As of now, Bitnuk offers a wide range of 30+ cryptocurrencies for trading. Users can make transactions on Bitnuk using credit/debit cards or bank transfers. In terms of customer support, Bitnuk provides 24/7 live chat and email support.

Pros and cons

Pros Cons
Wide range of 30+ cryptocurrencies available for trading Potential Risk with Anonymity
Regulated by FINMA Limited payment methods
Provides 24/7 live chat and email support Relatively new platform established in 2018
Strong security measures Regulatory risks


- Wide range of 30+ cryptocurrencies available for trading: Bitnuk offers a diverse selection of cryptocurrencies, allowing users to have a wider range of options for their investments.

- Regulated by FINMA: As a virtual currency exchange, Bitnuk operates under the regulation of FINMA, providing users with a level of security and trustworthiness.

- Provides 24/7 live chat and email support: Bitnuk offers customer support around the clock, ensuring that users can easily seek assistance whenever they encounter any issues.

-Strong security measures: Bitnuk has taken measures for user security with a valid SSL certificate and is recognized as safe by trusted sources.


- Potential Risk with Anonymity:Cryptocurrency services are detected and the platform supports anonymous transactions. This can pose risks for users in terms of regulatory concerns, potential fraud, or misuse of illicit activities.

- Limited payment methods (credit/debit card and bank transfer only): Bitnuk currently supports only credit/debit card and bank transfer as payment methods. This limitation may make it less convenient for users who prefer alternative payment options.

- Relatively new platform established in 2018: Compared to other virtual currency exchanges that have been in operation for a longer period of time, Bitnuk is a relatively new platform that was established in 2018. This might raise concerns for users who value a track record of proven reliability and stability.

- Regulatory risks:Bitnuk appears to be operating beyond the scope of its FINMA license in Switzerland, presenting potential regulatory risks for users.

Regulatory Authority

The regulatory situation of Bitnuk, an exchange platform based in Switzerland, is overseen by the Swiss Financial Market Supervisory Authority (FINMA). Bitnuk operates under the license type of Switzerland SRO (Self-Regulatory Organization) and holds the license name of Bitnuk AG.

However, Bitnuk appears to be operating beyond the scope of its FINMA license in Switzerland.Switzerland SRO goes beyond their business with the licenses Switzerland FINMA.presenting potential regulatory risks for users.

Regulatory Authority


Bitnuk ensures its security in many ways:

  • Unverified Transactions: Bitnuk allows for private transfers, needing only the recipient's phone number, email, or Bitnuk ID, ensuring the privacy of both parties involved as they only view each other's ID.

  • Verified Transactions: Bitnuk's advanced automated ID verification system necessitates only an ID and a working webcam. Benefits of this include:

    • Swift verification, usually within 24 hours.

    • Multiple Bitcoin wallets for organized financial tracking, each having a distinct balance and transaction record.

    • Additionally, users are encouraged to prioritize their security by making informed decisions, like opting for the Bitnuk ID for private transactions and staying informed about their separate Bitcoin wallet balances and histories.

      Cryptocurrencies Available

      Bitnuk offers a diverse range of over 30 cryptocurrencies for trading on its platform,including the popula r cryptocurrencies like Bitcoins. This selection allows users to access various digital assets and invest in different cryptocurrencies based on their preferences and investment strategies.

      In addition to cryptocurrency trading, Bitnuk primarily focuses on providing a seamless and secure trading experience for its users. As a virtual currency exchange platform, its primary service is facilitating the buying, selling, and trading of cryptocurrencies. It also offers features such as market order and limit order options to cater to different trading preferences.

      Cryptocurrencies Available

      How to open an account?

      The registration process for Bitnuk can be completed in six steps:

      1. Visit the official Bitnuk website and click on the “Create an account” button to initiate the registration process.

      2. Provide your personal information, including your full name, email address, and password, in the designated fields.

      3. Verify your email address by clicking on the verification link sent to the email provided during registration.

      4. Complete the KYC (Know Your Customer) process by submitting a scanned copy of your identification documents, such as a passport or driver's license, and any additional information required by Bitnuk.

      5. Wait for the verification process to be completed. This may take a certain amount of time, depending on the platform's procedures and the volume of registration requests.

      6. Once your account is verified, you can log in to your Bitnuk account and start using the platform for cryptocurrency trading and other services offered.

      open an account


      In the purchase and sale of BTC, Bitnuk sets up different transaction fees according to the transaction volume. For example, when the transaction amount is less than 20,000, the transaction fee is 2.9%. When the transaction amount is between 20,000 and 100,000, the transaction fee is 2.75%. See the table below for transaction fees for other amounts.

      Fee Type Description Amount
      Trading (for both buying and selling) BTC 30 days EUR volume minimum value - 30 EUR2.9% < 20,0002.75% < 100,0002.5% < 200,0002.25% < 400,0002% < 600,0001.75% < 1,000,0001.5% < 2,000,0001.25% < 4,000,0001% < 20,000,0000.9% > 20,000,000

      Deposit & Withdrawal

      Bitnuk currently supports credit/debit card and bank transfer as deposit and withdrawal methods. And here are the fees.

    • Deposit fees

    • Fee Type Description Amount
      Fiat Deposit SepaInternational Wire 0.5%, minimum value - 20 EUR0.5%, minimum value - 20 EUR
      Crypto Deposit Bitcoin (BTC) 0%
    • Withdrawal fees

    • Fee Type Description Amount
      Fiat Withdrawal SepaInternational Wire 0.85%, minimum value - 25 EUR0.85%, minimum value - 25 EUR
      BTC Withdrawal Blockchain network fee 0%
    • Transfer fees

    • Fee Type Description Amount
      Bitnuk Transfers BTCFIAT 0%0%

      Educational Resources

      Bitnuk provides educational resources and tools to assist users in enhancing their knowledge and understanding of the cryptocurrency market. These resources include articles, videos, and guides that cover a wide range of topics related to cryptocurrency trading and investment. For example, Bitnuk has a video on its website's first page named “What is Bitcoin”,leads beginners to learn the cryptocurrencies.Also,it has clear guidance to buy and sell Bitcoins on this platform.

      Educational Resources

      Customer Support

      For customer support at Bitnuk, users can reach out via phone at +41 44 586 80 00. Additionally, inquiries can be directed to their official customer service email at support@bitnuk.com. Bitnuk also maintains an active presence on social media platforms; you can engage with them or stay updated via their Twitter at https://twitter.com/Bitnukcom and Facebook page at https://www.facebook.com/Bitnuk-105960727421631/. For more detailed information or to access their platform, visit the official Bitnuk website at https://bitnuk.com/.

      Customer Support

      Is bitnuk a Good Exchange for You?

      When analyzing the trading groups suitable for Bitnuk, several factors can be considered.

      1. Experienced Traders: Bitnuk's wide range of 30+ cryptocurrencies available for trading makes it an attractive platform for experienced traders who have knowledge and experience in trading various digital assets. The platform's diverse selection allows experienced traders to explore different investment opportunities and strategies.

      2. Cryptocurrency Enthusiasts: Bitnuk can also cater to cryptocurrency enthusiasts who are interested in investing and trading cryptocurrencies as a hobby or for long-term investments. The platform's user-friendly interface and educational resources can provide these enthusiasts with the necessary tools and information to engage in cryptocurrency trading.

      3. Risk-Tolerant Investors: As the fees charged by Bitnuk vary depending on the transaction type and volume, it may be suitable for risk-tolerant investors who are willing to closely monitor and manage their trading costs. These investors may have a higher risk appetite and are comfortable with potential fluctuations in trading fees.

      4. Security-Conscious Individuals: Bitnuk's security measures, such as encryption protocols, secure storage systems, and two-factor authentication, can attract individuals who value the protection of their assets and personal information. These security-conscious individuals may be more inclined to choose Bitnuk as their preferred virtual currency exchange platform.

      It is sitll important for individuals to conduct their own research and assessment of the platform's features and suitability based on their specific trading goals, risk tolerance, and preferences.


      In conclusion, Bitnuk offers a range of advantages for users, including a diverse selection of 30+ cryptocurrencies for trading, regulation by FINMA for added security and trustworthiness.However, it is important to consider the disadvantages, such as the potential risk with anonymity,the limited payment methods available, and the exceeded regulatory risks. Users should carefully weigh these factors when deciding if Bitnuk is the right virtual currency exchange platform for their trading needs.


      Q: What cryptocurrencies are available for trading on Bitnuk?

      A: Bitnuk offers a wide range of over 30 cryptocurrencies for trading, providing users with diverse options for their investments.

      Q: Does Bitnuk provide educational resources and tools for traders?

      A: Yes, Bitnuk offers educational resources such as articles, videos, and guides to enhance users' knowledge and understanding of the cryptocurrency market, also help users to access this platform easier.

      Q: What are the advantages of using Bitnuk?

      A: Some advantages of using Bitnuk include a diverse selection of cryptocurrencies for trading, regulation by FINMA, and strong security measures to keep users' cryptocurrencies safe.

      Q:Who holds private keys to users' crypto funds in Bitnuk?

      A: Until crypto funds are withdrawn to userss private wallet, private keys for crypto funds held in Bitnuk are controlled by Bitnuk and its crypto liquidity providers.

      Q: What is Bitnuks crypto wallet and how does it work?

      A: Bitnuk crypto wallet, is its hot wallet to receive and send crypto transfers from and to users. Every Bitnuk user is given a unique wallet address to receive crypto transfers.

      User Review

      User 1: I've been using Bitnuk for a few months now and I must say, I'm impressed with their security measures. They have encryption protocols and two-factor authentication in place, which makes me feel confident about the safety of my assets and personal information. The platform is also regulated by FINMA, which adds an extra layer of trustworthiness. The interface is user-friendly and easy to navigate, making it a breeze to trade my preferred cryptocurrencies. The only downside I've noticed is that the liquidity can sometimes be a bit low for certain cryptocurrencies, but overall I'm satisfied with Bitnuk's security and usability.

      User 2: I've been a customer of Bitnuk for a while now and I have mixed feelings about their services. On one hand, I appreciate their wide range of cryptocurrencies available for trading. It allows me to diversify my portfolio and explore new investment opportunities. Additionally, their customer support team is responsive and helpful, always addressing my queries and concerns in a timely manner. However, I find their trading fees to be a bit on the higher side compared to other exchanges I've used. Also, the withdrawal speed could be improved, as it sometimes takes longer than expected to receive my funds. Overall, Bitnuk has its pros and cons, but it's a decent option for cryptocurrency trading.

      Risk Warning

      Cryptocurrency exchange investments come with inherent security risks. It is important to be aware of these risks before engaging in such investments. Cryptocurrency exchanges are susceptible to hacking, fraud, and technical glitches, which can result in the loss of funds. It is recommended to choose reputable and regulated exchanges, stay updated on security measures, and be vigilant in detecting and reporting any suspicious activities. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.