kpon
2024-02-26
Others
When I aggregated the history of copy trading in Excel, I found that some fees were not accurately recorded, so I inquired about it through chat, but the response was ambiguous. Even when I inquired via email, they gave me answers that were off-topic, so I am now looking at this site. My trust in them has decreased slightly.
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コピートレードでの履歴をexcelで集計したところ、いくつかの手数料については正確に記載されていなかったのでその旨チャットで問い合わせたのだが返事があいまいだった。メールで問い合わせても平気で質問内容からずれた回答をしてきたのでこちらのサイトを見ています。少し信用度が落ちてます。
Japan
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Bitget TradFi system logic flaw leads to illegal seizure of user funds Complaint subject: Bitget Exchange (TradFi trading section) Amount involved: 1,500 USDT Core dispute: "Frontend confirms success, backend holds funds, liquidation takes the opportunity to intercept\" I. Event facts (timeline) 1. Liquidation and exit: On the trading day, I closed all orders under the TradFi account (precious metals trading). At this time, the account had zero positions, zero risk, and a balance of 2,160 USDT. 2. Asset isolation instruction: I immediately initiated a fund transfer of 1,500 USDT from the TradFi account to the spot account. 3. System feedback: After clicking confirm, the Bitget interface clearly displayed the \"Transfer Successful (Success)\" prompt. Based on this definite system feedback, I determined that the 1,500 USDT had entered a safe zone. 4. Trading again: 10 seconds after the transfer instruction was issued, I reopened positions using the remaining 660 USDT in the TradFi account. 5. Illegal seizure: Subsequently, market fluctuations caused the new position to trigger a forced liquidation. Shockingly, the Bitget system did not only settle the balance within the TradFi account, but instead took advantage of the lagging status of the previous transfer instruction showing \"Processing\" in the background, and forcibly intercepted and deducted the 1,500 USDT that had already been prompted as successful. II. Core rights arguments (Key Arguments) - Contract invalidation: The moment the system displayed \"Transfer Successful\", the funds had legally and logically left the TradFi risk pool. The delay in updating the Bitget backend ledger (showing \"Processing\") is a platform technical failure and should not be borne by the user. - Asset isolation principle: Spot account assets have absolute independence. When Bitget knew the user had issued an isolation instruction, it still used the \"in-transit funds\" as margin for liquidation, which is an illegal encroachment on user assets. - Customer service prevarication: I have provided evidence for over 4 days, but Bitget customer service has always delayed by citing \"verification" and refused to admit the asynchronous settlement bug between the TradFi section and the spot section. III. Demands (Demands) 1. Full refund: Immediately return the illegally deducted 1,500 USDT to my spot account. 2. Technical apology: Provide an explanation for the major bug where the transfer feedback of the TradFi system is out of sync with actual receipt, and fix this logic hole to prevent more users from being harmed.
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It stands out for competitive fees and a large suite of derivatives products. While it's risky, the copy trading product is also very popular. If you're looking for copy trading, Bitget should be a top consideration. Customer service and withdrawal options could use improvement.
Bitget
Domestic Regulation
5-10 years
8.04