The platform cooperate with OTC merchants to scam users

FENGYUN16697

Trader

2022-06-19 16:57国旗Hong Kong China
After the transaction with the platform OTC merchant, the bank card was frozen. Then, I contacted the customer service and they told me to wait. It has been the ninth day. Now the bank card funds are at risk of being deducted. Contact customer service again and they let me solve it by myself. At the time of the transaction, the merchant promised to pay me if there was a problem with the funds, but now the exchange said that the merchant could not be contacted.
和平台OTC商家交易后银行卡被司法冻结了,及时发现后联系客服,叫我一直等待,现在已经第九天了。现在银行卡资金有被划扣的风险,再次联系客服让我自行解决。当初交易的时候商家承诺过资金有问题可以赔付给我,现在交易所说联系不上商家。
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