Luxembourg
|10-15 years
MTL License|
EMI License|
Digital Currency License|
Investment Advisory License|
MSB License|
Suspicious Overrun|
High potential risk
https://www.bitstamp.net/
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NMLSRegulated
MTL License
CSSFRegulated
EMI License
DNBRegulated
EMI License
AMFRegulated
Digital Currency License
DFIRegulated
Digital Currency License
NYSDFSRegulated
Digital Currency License
FCARegulated
Investment Advisory License
FinCENOver-Operation
MSB License
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MSB License goes beyond their business with the United States FinCEN license (License No.: 31000232553309), please be aware of the risk!
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Aspect | Information |
Company Name | Bitstamp |
Registered Country/Area | Luxembourg |
Founded Year | 2011 |
Regulation | NMLS, CSSF, DFI, NYSDFFS |
Cryptocurrencies Offered/Available | Bitcoin, Bitcoin Cash, Ethereum, Ripple, Litecoin |
Trading Platforms | Web-based, API |
Deposit & Withdrawal | Bank transfer, Credit/Debit card, Cryptocurrency deposit |
Customer Support | Email(support@bitstamp.net), Live Chat |
Bitstamp is a virtual currency exchange company based in Luxembourg. It was founded in 2011 and offers a variety of cryptocurrencies including Bitcoin, Bitcoin Cash, Ethereum, Ripple, and Litecoin.
Bitstamp provides a maximum leverage of 1:3 and supports trading on web-based and API platforms. Users can deposit and withdraw funds through bank transfers, credit/debit cards, and cryptocurrency deposits.
Bitstamp has established itself as a reliable and reputable virtual currency exchange platform, providing a range of services and support for users interested in trading cryptocurrencies.
Pros | Cons |
Holding multiple regulatory licenses | Maximum leverage of 1:3 |
Wide range of cryptocurrencies available | Limited deposit and withdrawal methods |
Supports trading on web-based and API platforms | Educational resources may not be comprehensive enough for some users |
Pros:
Holding Multiple Regulatory Licenses:
Detail: Having multiple regulatory licenses indicates compliance with various authorities, ensuring a higher level of security and credibility for traders. This builds trust and confidence in the platform's adherence to legal standards and protection of user interests.
Wide Range of Cryptocurrencies Available:
Detail: Access to a diverse range of cryptocurrencies offers traders more options for investment and diversification. This can attract a broader range of investors with varying preferences, enhancing the platform's appeal.
Supports Trading on Web-based and API Platforms:
Detail: Offering trading options on both web-based and API platforms caters to different user preferences and expertise levels. It provides flexibility and accessibility for traders who prefer various interfaces or want to automate their trading strategies using APIs.
Cons:
Maximum Leverage of 1:3:
Detail: The limitation of a maximum leverage of 1:3 might hinder aggressive trading strategies that rely on higher leverage ratios. It may restrict potential profits for traders who prefer higher leverage to amplify gains, potentially limiting their trading approach.
Limited Deposit and Withdrawal Methods:
Detail: The restriction in deposit and withdrawal methods could inconvenience users who rely on specific payment systems or methods not supported by the platform. This limitation may deter potential traders or pose challenges for existing ones in managing their funds efficiently.
Educational Resources May Not Be Comprehensive Enough for Some Users:
Detail: While educational resources exist, their comprehensiveness might not meet the needs of all users. For beginners or those seeking in-depth knowledge, the available resources might be insufficient, leading to a potential gap in learning and understanding complex trading concepts or strategies.
Bitstamp is regulated by several regulatory agencies, ensuring compliance with financial regulations and providing users with a secure trading environment. The regulatory agencies overseeing Bitstamp's operations include the Nationwide Multistate Licensing System (NMLS), the Commission de Surveillance du Secteur Financier (CSSF), the Washington State Department of Financial Institutions (DFI), and the New York State Department of Financial Services (NYSDFS).
The Nationwide Multistate Licensing System (NMLS) has issued Bitstamp USA, Inc. with the MTL License, with a Regulation Number of 1905429. Bitstamp USA, Inc. is regulated by the NMLS and operates under this license.
Bitstamp Europe S.A. is regulated by the Commission de Surveillance du Secteur Financier (CSSF) and holds an EMI License. The Regulation Number for Bitstamp Europe S.A. is Z00000012.
The Washington State Department of Financial Institutions (DFI) has also regulated Bitstamp USA Inc., which holds a Digital Currency License. The Regulation Number for Bitstamp USA Inc. is 1905429.
Finally, Bitstamp USA, Inc. is regulated by the New York State Department of Financial Services (NYSDFS) and holds a Digital Currency License. The Regulation Number for Bitstamp USA, Inc. with NYSDFS is unreleased.
These regulatory agencies ensure that Bitstamp operates in compliance with financial regulations and provides a regulated trading environment for users.
Bitstamp prioritizes the security of its platform and implements various protection measures to ensure the safety of user funds and personal information. The exchange utilizes industry-standard security protocols, including two-factor authentication (2FA), to enhance user account security. Additionally, Bitstamp stores the majority of user funds offline in cold storage wallets, reducing the risk of online hacking attempts. These measures help to protect user assets from unauthorized access and potential security breaches.
Bitstamp has garnered a largely positive reputation in terms of security among its user base. While it is always recommended for users to exercise caution and implement their own security measures, user feedback indicates that Bitstamp has maintained a robust security system to protect user assets.
Furthermore, Bitstamp continuously monitors its systems and employs measures to detect and prevent any suspicious or fraudulent activities. In the event of any security incidents or breaches, the exchange has demonstrated a proactive response in notifying and assisting affected users.
Overall, Bitstamp's security measures, including 2FA and cold storage, contribute to the platform's efforts in providing users with a secure trading environment. Users are advised to remain vigilant and take necessary precautions to protect their accounts and assets, but Bitstamp's implementation of industry-standard security measures and proactive approach to security incidents supports its reputation as a reliable and secure virtual currency exchange.
Bitstamp, a prominent cryptocurrency exchange, boasts a diverse array of trading assets, catering to the evolving landscape of the digital economy.
DeFi (Decentralized Finance): Explore decentralized financial opportunities, where users can participate in lending, borrowing, and yield farming, reshaping the traditional financial paradigm.
Earn: Discover innovative ways to earn through various crypto mechanisms, such as staking, lending, and liquidity provision, offering users the chance to maximize their returns.
Fiat: Seamlessly transition between the world of traditional finance and cryptocurrencies with Bitstamp's support for fiat currencies. This feature facilitates easy onboarding for users unfamiliar with digital assets.
Gaming: Dive into the intersection of gaming and blockchain, where Bitstamp provides a platform for trading gaming-related tokens and assets. Gamers can explore the potential of in-game economies and digital assets.
Layer 1 Layer 2: Stay ahead of the curve by engaging with Layer 1 and Layer 2 solutions. Bitstamp's support for these technologies reflects its commitment to scalability and efficiency in blockchain transactions.
Metaverse: Immerse yourself in the metaverse revolution. Bitstamp allows users to trade assets related to virtual worlds, creating new opportunities in the rapidly growing metaverse space.
NFT (Non-Fungible Tokens): Participate in the booming NFT market by trading unique digital assets. Bitstamp's NFT offerings cater to art, collectibles, and other digital creations, providing a marketplace for creators and collectors alike.
Bitstamp offers a variety of cryptocurrencies for trading on its platform. Some of the cryptocurrencies available include Bitcoin, Bitcoin Cash, Ethereum, Ripple, and Litecoin. These cryptocurrencies are known for their popularity and market capitalization in the cryptocurrency space.
The prices of cryptocurrencies can fluctuate significantly on exchanges, including Bitstamp. These price fluctuations are influenced by various factors, such as market demand, supply and demand dynamics, investor sentiment, regulatory developments, and news events. It is important for traders to closely monitor these price fluctuations to make informed decisions when buying or selling cryptocurrencies.
In addition to Bitstamap, Bitstamp also offers a variety of products and services, including:
Spot trading: This is the most basic type of trading, where you buy and sell cryptocurrencies at the current market price.
Margin trading: This allows you to borrow funds from Bitstamp to increase your trading power.
Staking: This allows you to earn rewards for holding certain cryptocurrencies in your Bitstamp account.
Earn: This is a program that allows you to earn interest on your cryptocurrencies.
OTC trading: This allows you to trade large amounts of cryptocurrencies with other Bitstamp users.
API trading: This allows you to automate your trading using Bitstamp's API.
Wallet Services: Securely store and manage your digital assets with Cryptos' wallet services. Enjoy the convenience of easy access and robust security features for your cryptocurrencies.
Institutions & Partners: Cryptos goes beyond individual trading, catering to institutional clients and fostering partnerships. Explore tailor-made solutions and collaborative opportunities for businesses and organizations entering the crypto space.
Bitstamp as a Service: Unlock a range of specialized services through “Bitstamp as a Service.” This initiative extends beyond traditional trading, providing customizable solutions for various business needs within the cryptocurrency ecosystem.
The Bitstamp Ecosystem: Immerse yourself in the broader Bitstamp ecosystem, which offers more than just trading. Engage with educational resources, community forums, and events that contribute to a comprehensive understanding of the crypto landscape.
Pro Services: For seasoned traders and crypto experts, Cryptos offers Pro services, providing advanced tools and features tailored to meet the demands of professional cryptocurrency trading.
Here's a step-by-step guide on how to buy cryptos using the Bitstamp app, available on the Apple App Store and Google Play:
Step 1: Download and Install Bitstamp App
Visit the Apple App Store or Google Play and search for the Bitstamp app. Download and install it on your mobile device.
Step 2: Create an Account
Open the app and create a Bitstamp account by providing the necessary details. This typically involves entering your email, setting a password, and completing any identity verification requirements.
Step 3: Navigate the Home Screen
Upon logging in, you'll land on the home screen. Here, you can access key features like quick buy and sell functionality, your portfolio, and market information.
Step 4: Fund Your Account
To buy crypto, you'll need to fund your Bitstamp account. Use the app's easy-to-navigate interface to link your debit/credit card, PayPal, or initiate a bank transfer.
Step 5: Explore the Markets
Navigate to the Markets section to view the available cryptocurrencies for trading. The app provides a diverse range of options to choose from.
Step 6: Execute a Trade
Select the cryptocurrency you want to purchase and use the quick buy/sell functionality. Choose your preferred payment method, confirm the details, and execute the trade.
Step 7: Monitor Your Portfolio
Keep track of your investments by checking the Portfolio section. It provides real-time updates on your crypto holdings.
Bitstamp App Features:
Quick buy and sell functionality across all cryptocurrencies.
Purchase with debit/credit cards, PayPal, or bank transfers.
User-friendly and intuitive interface.
Learn center for on-the-go crypto education.
Bitstamp Earn for additional crypto through lending and staking (not available in certain regions).
The registration process of Bitstamp can be completed in the following steps:
2. Provide your email address and create a strong password to create an account.
3. Verify your email address by clicking on the verification link sent to your email.
4. Complete the KYC (Know Your Customer) process by providing your personal details, such as your full name, date of birth, and address.
5. Upload the necessary documents required for verification, such as a government-issued ID and proof of address.
6. Wait for the verification process to be completed. Once approved, you will have access to all the features and services offered by Bitstamp.
By following these steps, you can successfully register an account on Bitstamp and start trading cryptocurrencies.
Bitstamp charges a variety of fees for its services, here is a table of the fees it charged:
Fee Type | Fee |
Trading fees | Maker: 0.00% - 0.3%, Taker: 0.00% - 0.40% |
Deposit fees | fee of charge |
Withdrawal fees | Fiat: Varies, Crypto: 0.0005 BTC for Bitcoin, 20 USDC for Ethereum |
Staking fees | 15% of the rewards you earn |
The details of each charge are as follows:
Bitstamp uses a maker-taker fee model to determine trading fees. Different fees apply to orders that provide liquidity (maker orders) and to orders that take liquidity (taker orders). We calculate the fees based on the current pricing tier you are in at the time of your order execution. Trading volume is calculated across all trading pairs and is expressed in USD, based on the exchange rate at the time of the trade.
When determining a users pricing tier, the user,s 30-day trading volume in FX/Stablecoin pairs (see the list of applicable pairs below) receives a reduction of 80%; the calculated adjusted volume constitutes a basis for the application of reduced fees. For example, $100 of volume in an FX/Stablecoin pair counts as $20 in the 30-day volume calculation. Volumes in all other pairs have a standard weighting of 100%.
Placing an order that is filled instantly at the market price makes you a taker and a fee between 0.00% and 0.40% applies. Placing an order which is not filled instantly and is instead posted to the order book is a maker order. If your maker order is matched by another customers order, a lower fee between 0.00% and 0.30% applies.
Additionally, Bitstamp imposes deposit and withdrawal fees for certain methods. For example, SEPA transfers have no deposit fees, but withdrawals cost €0.09. Credit and debit card deposits carry a fee of 5%, while withdrawals are charged at €10. Cryptocurrency deposits are free, but withdrawals are subject to network fees.
Bitstamp offers multiple deposit and withdrawal methods for user convenience, including bank transfers, credit/debit card deposits, and cryptocurrency deposits. Bank transfers, usually SEPA, take 1 to 5 business days. Credit/debit card deposits are instant, while cryptocurrency deposits rely on blockchain confirmations, varying by cryptocurrency.
Withdrawals also offer bank transfers (1 to 5 days), credit/debit card withdrawals (up to 5 days), and cryptocurrency withdrawals (minutes to hours based on network congestion). Users should review Bitstamp's website for details on processing times, fees, and choose methods aligning with their preferences.
Bitstamp offers customer support to assist users with their inquiries and concerns. The customer support team operates during business hours, typically from Monday to Friday, 9:00 AM to 5:00 PM (UTC). Users can reach out to the customer support team through various contact channels, including email support and a ticketing system.
Bitstamp provides comprehensive customer support through various channels:
1. Email Contacts:
- info@bitstamp.net: General inquiries and information.
- press@bitstamp.net: For press-related inquiries and media contacts.
- support@bitstamp.net: Assistance regarding account-related issues, technical queries, or troubleshooting.
- complaints@bitstamp.net: Dedicated for handling complaints or escalations.
2. Phone Numbers:
- +44 20 3868 9628: Contact number for users in the UK or international callers.
- +1 646 568 9784: Contact number for users in the United States.
- +352 20 88 10 96: Contact number for users in Luxembourg.
Bitstamp excels in security, employing robust encryption, two-factor authentication, and dedicated infrastructure to safeguard user funds and information. This focus ensures traders operate with confidence, shielded from potential cyber threats.
The platform appeals to diverse trader groups:
1. Beginner Traders: Benefit from a user-friendly interface, educational resources, and diverse cryptocurrencies for portfolio diversification. Bitstamp's guides, tutorials, and multiple cryptocurrency options support learning and strategy development.
2. Experienced Traders: Utilize advanced features like 1:3 leverage and API trading, enabling sophisticated strategies. Web-based and API platforms offer flexibility and convenience.
3. Institutional Traders: Trust in robust security measures like cold storage and proactive incident response. Bank transfers suit those inclined towards traditional banking.
4. Global Traders: Multilingual support (English, German, Slovenian) and varied deposit/withdrawal methods (bank transfers, cards) ensure accessibility across diverse regions.
5. Active Trading Community: Engage in forums and social groups for networking, sharing insights, and staying updated on market trends—a boon for those valuing community interaction and learning from peers.
Bitstamp has experienced a few controversies over the years. In 2014, the exchange was hacked and lost 19,000 bitcoins. However, no customer funds were lost because Bitstamp stores customer funds in cold storage.
In 2015, Bitstamp was fined €100,000 by the Financial Conduct Authority (FCA) in the United Kingdom for failing to adequately protect customer funds. The FCA found that Bitstamp had not implemented adequate security measures to prevent unauthorized access to customer accounts.
In 2016, Bitstamp was accused of insider trading by the Commodity Futures Trading Commission (CFTC) in the United States. The CFTC alleged that Bitstamp employees had traded on insider information about upcoming price movements. However, the CFTC later dropped the charges.
Despite these controversies, Bitstamp has remained a well-respected cryptocurrency exchange. The exchange has a good security record, and it is regulated by the FCA and the CSSF.
Here is a summary of the controversies that Bitstamp has experienced:
Q: How long does it take for a bank transfer withdrawal to be processed on Bitstamp?
A: Bank transfers for withdrawals on Bitstamp typically take 1 to 5 business days to be processed.
Q: How long does it take for a credit/debit card withdrawal to be processed on Bitstamp?
A: Credit/debit card withdrawals on Bitstamp may take up to 5 business days.
Q: How long does it take for a cryptocurrency withdrawal to be processed on Bitstamp?
A: Cryptocurrency withdrawals on Bitstamp are usually processed within a few minutes to hours, depending on network congestion and other factors.
Q: What educational resources are available on Bitstamp?
A: Bitstamp provides trading guides, video tutorials, and webinars to educate users on virtual currency trading.
Q: Are there any communication platforms available on Bitstamp?
A: Yes, Bitstamp maintains forums, social media groups, and online communities for users to connect with fellow traders and engage in discussions.
Q: What are the customer support hours of Bitstamp?
A: Bitstamp's customer support team operates during business hours, typically from Monday to Friday, 9:00 AM to 5:00 PM (UTC).
Q: What languages are supported by Bitstamp's customer support?
A: Bitstamp provides customer support in English, German, and Slovenian.
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