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A Visit to capital.com in UK -- No Office Found

United Kingdom
Field Survey Time 2022-08-26

Reason for this visit

The Crypto market in the UK is one of the most active markets in the world. According to the CryptoCompare, the trading activity there is so significant that the UK ranks 11th among the most active Crypto markets, with the majority of Brits buying cryptocurrencies on online cryptocurrency exchanges. To help investors know more about the local exchanges, the survey team will go to UK for on-site visits.

On-site visit

This time the survey team visited the cryptocurrency exchange capital.com in London, UK, with the specific address at Fourth Floor 64-65 Vincent Square London SW1P 2NU.



The survey personnel came to the destination of the current survey according to the above address. The destination building is located in Vincent Square, London. There is a developed commercial area nearby and the streets are busy. Nevertheless, the dealer’s address is located in the inner street where there are fewer people. The building is a 5-storey office building, where each company occupying each floor, with the names of companies shown on the water sign at the entrance.



The investigators did not find the trader’s name on the water sign. After verification by the front desk, it was determined that capital.com does not exist in the building now, and no information about the dealer has been found in the historical entry data. As a result, the survey staff confirmed that the dealer does not have an office here.


The survey personnel went to London, UK to visit the cryptocurrency exchange capital.com as planned, but did not find the office of the exchange on its publicly displayed business address, which means that the cryptocurrency exchange capital.com may not have a real business venue. Investors are advised to choose this exchange carefully.


The content is for informational purpose only, and shall not be taken as final order for making choice.

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Website https://capital.com/

Company Name


Company Abbreviation


Company Registration Country

United Kingdom

Official Email

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Customer Service Number

United Kingdom +44 20 8089 7893

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