OKEX-Set the latest double entrust order price, take profit and stop loss, the position cannot be triggered after reaching it multiple times, resulting in multiple losses, and the customer service also quibble about it. Please be careful! (Figure)

HAINING

Trader

2022-03-01 09:33国旗Hong Kong China
What is the entrust for? It is just to allow people to avoid focuing too much on that. All self-traders are reshuffled. This exchange is invincible....Technical criticals: The customer service make the call and communicate: 1. The customer service said: The system trigger it as you setted(quibble). I said: Come on, I made a double, alert trigger and stop loss trigger. 2. The customer serivce said: your setting price is wrong. You should set the latest price. The fluctuation is huge so it is not triggered...I said: Why? What are you talking about.? Firstly, the system has take profit and stop loss and it requires liquidation to trigger taht?(Then, what is this function for? Why other platforms do not have such problems?). Secondly, the methods that I set are same and it is not just once. Is it because the price fluctuates greatly that your system does not work? Has the mandate expired? The loss of a few hundred U is not a big deal. I want hundreds of thousands of U to go in. Are you still letting me sleep? ? The least thing is not to shirk, at least you have to improve the system, right? Make it worth for your users! ! ! Figure 1. Beijing time: 5.08 set the take profit and stop loss price. Figure 2. Beijing time: 7.45 am I wake up by myself and find that it was not triggerd somehow. Luckily, I deposit three times margin and it is 60 dollars away from the margin...I quickly close the position mannully. I lost 200%(It is not just happened once, I contact the customer service this time). Everyone takes a look on the communication. It is so weird. Is the customer your biggest client? Should you improve you rsystem? Does it take liquidation to trigger it every time?As for such a large trading platform to shirk responsibility for a few hundred U! ! You can image if there is a bigger problem....Figure 3456789 Beijing time: screenshots of customer chats after 7:45! I can only work late after this.
要委托干嘛的,就是为了不被熬死,散户被所有的人割,这交易所也是无敌了。。 技术要点:客服打电话来讨论: 一,客服说:你设置了触发我们系统触发了(狡辩)。 我说:拜托我设置的是两重,触发预警,触发价格止损。 二、客服说:那你的价格设置的不对,应该要设置为最新价,行情波动大,所以没有触发。。。。 我说:WHY?你在说什么? 1.系统有止盈止损,难道要爆仓才能触发?(请问要开这个系统功能干什么?(人家平台怎么从没出现这种问题?)) 2.并且我设置的手法都是一样的,已经不止一次这样了,难道是价格波动大你系统就不工作了?委托就失效了吗? 几百U损失不是大事,我要几十万U都进去了你还让我睡觉吗??最起码的事不是推脱,起码你要完善系统吧? 对的起你的用户吧!!! 图1 北京时间:5.08设置止盈止损价位。图2 北京时间:7.45分我自己起床,一看居然委托没有触发,还好我昨晚加了3倍保证金,距离保证金位置60美刀。。我赶紧手动平仓,亏损一倍。(不只一次发生这样的情况,这次我联系了客服) 大家看看与客服的沟通内同,如此的奇葩。 用户难道不是你最大的客户吗? 不应该完善你的系统吗? 难道每次要爆仓才能触发吗?这么大个交易平台至于为了几百U来推脱责任!!那发生更大的问题,更不用想了、。、、 图3.456789.。。北京时间:7点45以后的客户聊天截图!!~~~~以后只能熬鹰啊~~~~!!
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