No Regulation






5-10 years

Suspicious Regulatory License|

High potential risk


Yesterday Vol
Rating Index



Influence Index NO.1

United States 3.27

Better than 97.52% exchange(s)

Biz Area

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The WikiBit Score of this exchange is lowered because of too many unresolved complaints!


No effective regulatory information has been founded yet, please pay attention to the risks!

Exchange Info

Company Name
Phone of the company
Customer Service Email Address

WikiBit Risk Alerts

Previous Detection 2024-04-19

The number of the negative comments received by WikiBit have reached 19 for this Exchange in the past 3 months, please be aware of the risk and the potential scam!

It has been verified that this Exchange currently has no valid regulation, please be aware of the risk!



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User Reviews


25 ratings

Participate in evaluation
It’s been 24 hours since I withdraw the money but it still hasn’t arrived. I contacted customer service and couldn’t get in touch for several hours.
2024-01-28 23:25
I have made 2 withdrawals from since July 12, 2023, which, however, have not been processed till now. They do not let money out of their platform. They are only making excuses and are scamming investors. Do not deposit at!! Be careful!!
2023-07-19 01:29
It has been several months since withdrawals. The broker is rubbish, and customer service is not doing its job.
2023-07-05 17:06
Exchanges that don't even deserve a 1-star rating Never return money deposited My $3000!! ******** If you ask for money, the exchange will close the customer center
2023-06-19 17:07
It’s been several months since I withdrew my coins, but I haven’t received my money. It’s a garbage exchange, and I’m speechless.
2023-05-29 19:27
Financial Analyst met on social media, defrauded me in crypto OTC Trading transactions ( through manipulative romance scam. BIBOXOTC AND Jane MILKA ACCOMPLICE forced me to pay 55KUSDT as 25% personal income tax ONLY VIA USDT TRANSFER (SCAM) to withdraw my 255,09KUSDT account balance (december 2022) AND ALWAYS REFUSED to reimburse my 38,2K€ Principal. Today, my 255,09KUSDT assets are STILL ALWAYS BLOCKED. I am despaired and NEED you.
2023-05-17 20:22
Not received my near coins from more than 3 mothns
2023-04-28 07:12
I have also posted previous about my near coin withdraw which I have not received yet please help me
2023-04-28 07:10
Cannot contact the customer service. Unable to withdraw. Absconded. Be careful. Do not deposit and trade here
2023-04-22 00:51
Bibox’s interface is quite user-friendly and easy to use, and it supports hundreds of cryptocurrencies. Transaction fees are also fair. The possible shortcoming is that the customer service feedback time is a bit slow.
2023-11-06 22:55
Ahmad Mukhtar MIrza
Absolutely love Bibox for its low transaction fees and high liquidity! It's user interface is super easy to navigate making transactions a breeze. Great for any crypto trader!
2023-12-27 15:07
I deposit my brise token in this exchange worth 80$ then convert it into $Near token and didn't get it from more than a month. no one is listen to me and no one is reply waiting for my money and didn't get any response. 😭😭😭Cheater Exchange
2023-02-25 15:21
Unable to withdraw money,Mainstream currency cannot withdraw, no success for dozens of days
2023-01-21 08:46
The multiple withdrawals I applied for have not been processed for more than 20 days. When I asked the customer service, they said that it has been processing, and it will be fine soon. I have been asking for 10 days, and it has been like this
2023-01-06 20:47
In the case of inability of currency trading, malicious risk control of user accounts, restrict withdrawals, and do not provide explaination for risk control. If this platform runs away, it will not be surprising at all.
2022-09-30 13:39
Because we have made withdrawals for customers. It is our right because the customer has a lot of balance, causing the customer's money to remain in the FIU system.
2022-06-19 21:27
Mr.Cloud 
The junk platform randomly detains and does not say what kind of the risk management is triggered. Detain instead of giving a solution. Does the platform have no money to withdraw coins to customers? Lost money?
2021-11-08 14:39
Bibox contract depth is too poor. BCH contract have a difference between buy and sell of about 200,which is outrageous. I bet a big fluctuation would trap all the users.
2021-09-14 10:38
It cheated people to deposit and caused losses to them by many scams.
2021-09-13 22:57
The customer service did not reply and blocked my account. Fraud platform.
2021-09-07 15:58

View all comments

Aspect Information
Company Name Bibox
Registered Country/Area China (originally), now registered in Estonia
Founded year 2017
Regulation Unregulated
Cryptocurrencies Over 320 available, including Bitcoin, Ethereum, Litecoin, Ripple, etc.
Trading Fees Withdrawal Fee: 0.0005; Taker Fee: 0.10%; Maker Fee: 0.10%
Payment Method Cryptocurrency deposits with no fees; Fiat currency deposits via credit/debit cards (MoonPay and Simplex) with associated fees
Customer Support Email( and online chat

Overview of Bibox

Bibox is a virtual currency exchange company that was founded in 2017. Originally based in China, it is now registered in Estonia and compliant with local regulations. The company offers a wide range of cryptocurrencies for trading, including popular options like Bitcoin, Ethereum, Litecoin, Ripple, and many others. Traders on Bibox have the opportunity to utilize leverage of up to 10x, allowing for potentially increased profits. Bibox provides multiple trading platforms, including Bibox Web, Bibox App for iOS and Android, as well as API integration for advanced users. The exchange supports deposits and withdrawals in various cryptocurrencies, providing flexibility for users. Additionally, Bibox offers educational resources such as materials, tutorials, and guides on their website to assist traders in navigating the cryptocurrency market. Customer support is available 24/7 through email and online chat, providing assistance to users whenever needed.

Overview of Bibox

Pros and cons

Pros Cons
Over 400 high-quality coins and 270 various trading pairs Limited regulatory oversight
Leverage up to 10x Lack of fiat currency support
Robust security framework
7*24 Support
A memory matching system processing megabits per second


  • Robust Security: Bibox ensures a robust security framework by utilizing microservices splitting design and AI for intelligent token and trading management, enhancing the overall safety of user assets.

  • 7*24 Support: Bibox offers around-the-clock customer support with multilingual assistance, providing users with prompt solutions to their inquiries.

  • Smooth Operation: The platform operates friendly with a memory matching system processing megabits per second, accommodating user throughput of up to ten million. This ensures efficient and smooth trading experiences.

  • Multiple Coins & Trading Pairs: Bibox supports over 400 high-quality coins and 270 various trading pairs, providing users with diverse options for cryptocurrency trading.


  • Limited Regulatory Oversight: While Bibox is registered in Estonia and claims compliance with local regulations, the broader virtual currency exchange industry lacks comprehensive regulation. This absence of strict oversight introduces potential risks, including security vulnerabilities and market manipulation.

  • Lack of Fiat Currency Support: Bibox focuses exclusively on cryptocurrency trading, excluding direct support for fiat currency deposits or withdrawals. Users who prefer trading with traditional currencies like USD or EUR will find this limitation inconvenient.

Pros and cons


Bitbox operates without regulatory oversight, posing potential risks to investors and market integrity.

The absence of supervision leaves room for fraudulent activities, market manipulation, and inadequate consumer protection. Investors face heightened vulnerability due to the lack of regulatory checks on Bitbox's operations, with no recourse for disputes or grievances. In the absence of regulatory safeguards, users are exposed to heightened uncertainties, diminishing the transparency and trust essential for a healthy financial ecosystem.


Bibox emphasizes the importance of security measures to protect user funds. The platform utilizes industry-standard security practices, such as two-factor authentication (2FA), to enhance account security. Additionally, Bibox encourages users to enable 2FA and provides guidelines on how to set it up for their accounts.

Furthermore, Bibox recommends that users store their cryptocurrencies in secure, offline wallets known as hardware wallets, rather than leaving them on the exchange. Hardware wallets provide an extra layer of security by keeping the private keys offline, making it harder for hackers to access the funds.

Trading Market

Bibox offers three main ways to trade digital assets: Spot, Leveraged, and Futures.

Spot Trading:

  • Variety: Bibox boasts over 320 cryptocurrencies available for Spot trading. This includes major coins like Bitcoin and Ethereum, along with smaller-cap altcoins and stablecoins.

  • Trading Pairs: You can trade these cryptocurrencies against each other, creating hundreds of trading pairs like BTC/USDT, ETH/BNB, ADA/BUSD, etc.

  • Direct Fiat Purchases: Bibox allows purchasing specific cryptocurrencies directly with fiat (USD, EUR, etc.) using credit or debit cards.

Leveraged Trading:

  • Magnified Gains (and Losses): Leverage lets you borrow funds from Bibox, amplifying your potential profits (and losses) by up to 10 times your own investment.

  • High-Risk, High-Reward: Leveraged trading is complex and carries significant risk, suitable only for experienced investors with strong risk management strategies.

  • Limited Selection: Not all Bibox assets are available for leveraged trading. Check the platform for eligible assets.

Futures Trading:

  • Contracts on Future Prices: Futures contracts let you speculate on the future price of a cryptocurrency, locking in a buy or sell price today for settlement later.

  • Variety of Contract Types: Bibox offers perpetual and quarterly futures contracts on various cryptocurrencies.

  • Advanced Tool for Experienced Traders: Futures trading involves complex financial instruments and margin requirements, best suited for seasoned traders.

Trading Market

Cryptocurrencies available

Bibox offers a diverse range of cryptocurrencies. Their platform boasts over 320 different coins and tokens, ensuring a vibrant ecosystem for traders and investors.

  • Major Cryptocurrencies: Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Ripple (XRP), Bitcoin Cash (BCH), and other established blockchain networks.

  • Emerging Altcoins: Promising projects with potential for growth, such as Solana (SOL), Cardano (ADA), Avalanche (AVAX), Polkadot (DOT), Polygon (MATIC), and more.

  • DeFi Tokens: Representing decentralized finance protocols, including Uniswap (UNI), Aave (AAVE), Compound (COMP), Maker (MKR), and others.

  • Stablecoins: Pegged to fiat currencies like the US dollar, offering stability in the volatile crypto market, such as Tether (USDT), USD Coin (USDC), and Binance USD (BUSD).

  • Metaverse Tokens: Associated with virtual worlds and blockchain-based gaming projects, such as Decentraland (MANA), The Sandbox (SAND), and Axie Infinity (AXS).

Cryptocurrencies available


Bibox provide a competitive range of services for traders, including:

Investing & Earning:

  • Financing: Earn interest on your crypto holdings through lending to margin traders.

  • Auto-Invest: Set up recurring buys for your favorite coins with a custom DCA strategy.

  • DeFi Mining: Stake your crypto in liquidity pools and earn rewards from decentralized finance protocols.

  • Lend&Earn: Borrow against your crypto at competitive rates and use the funds for other investments.

  • Treasure Box: Earn surprise rewards and bonuses for holding Bibox's native token (BIB).

Services for Advanced Users:

  • Institutional Account: Access exclusive features and benefits designed for high-volume traders.

  • VIP Rights: Enjoy increased trading fee discounts, priority customer support, and other perks.

Additional Resources:

  • Rates & Rebates: Stay informed about current market rates and potential fee discounts.

  • Bibox Academy: Learn about blockchain technology, cryptocurrency trading, and Bibox's platform through educational articles and tutorials.

  • Bibox Cloud: Access a suite of cloud-based tools and services for developers building on the Bibox blockchain.

  • Bibox Lab: Support innovative blockchain projects through incubation and investment programs.

  • Global Partner: Partner with Bibox to leverage their platform and reach a wider audience.


Bibox APP

The Bitbox app functions as a versatile tool for cryptocurrency enthusiasts. Offering access to 320+ coins, the platform facilitates user-friendly trading, portfolio management, and monitoring of markets. Advanced features, including margin and futures trading, cater to diverse user needs. Real-time updates and news ensure users stay informed about market developments. The app's user-friendly interface prioritizes efficient navigation.

To download, users can visit their respective app stores (Google Play for Android or App Store for iOS), search for “Bitbox,” and initiate the download process. Following installation, users can set up their accounts and begin exploring cryptocurrency markets with ease.

Bibox APP

How to open an account?

The registration process for Bibox involves the following steps:

1. Visit the Bibox website and click on the “Sign Up” or “Register” button.

2. Enter your email address and create a password for your account.

3. Verify your email address by clicking on the activation link sent to your email.

4. Complete the Know Your Customer (KYC) process by submitting the required documents, such as a copy of your identification and proof of address.

5. Wait for the verification process to be completed by the Bibox team.

6. Once your account is verified, you can start using Bibox to trade cryptocurrencies by depositing funds into your account and selecting the desired digital assets for trading.

How to Buy Cryptos?

Here's how to purchase cryptocurrencies on Bibox in a few simple steps:

Sign Up or Log In:

Create an account or log in to your existing Bibox account using your email address and password.

Complete any required verification steps for enhanced security.

Deposit Funds:

You can deposit cryptocurrencies you already own by sending them to your Bibox wallet address.

Alternatively, purchase crypto directly with fiat currency (USD, EUR, etc.) using a credit or debit card. This option involves third-party payment gateways like MoonPay or Simplex and incurs additional fees.

Navigate to Spot Trading:

Select “Spot Trading” from the main menu or interface.

Choose Your Trading Pair:

Search for the cryptocurrency you want to buy (e.g., BTC, ETH, etc.) using the search bar.

Select the trading pair corresponding to your desired purchase (e.g., BTC/USDT, ETH/BUSD).

Place Your Order:

Choose your order type: Market Order: Buys at the current market price instantly; Limit Order: Sets a specific price point at which you want to buy.

Enter the amount of crypto you want to purchase or the amount of your chosen fiat currency you want to spend. Review your order details and confirm purchase.

How to Buy Cryptos?


Bitbox imposes transparent and competitive exchange fees, encompassing withdrawal, taker, and maker fees. The withdrawal fee is set at 0.0005, providing users with a clear understanding of the cost associated with moving their assets off the platform.

Taker and maker fees are both pegged at 0.10%, illustrating a balanced and consistent fee structure for executing trades. Takers, who place market orders that are immediately matched with existing orders, and makers, contributing to the order book with limit orders, incur the same percentage fee. This fee structure contributes to a straightforward and equitable trading environment for Bitbox users, fostering trust and predictability in their transactions.

Deposit & Withdrawal

Bitbox provides a diverse range of deposit methods tailored to accommodate various user preferences.

Cryptocurrency deposits offer an easy process, enabling users to deposit over 320 supported cryptocurrencies directly into their Bibox accounts for trading, with no associated fees.

Alternatively, fiat currency deposits allow users to purchase cryptocurrencies directly using credit or debit cards, supporting currencies such as USD and EUR.

For withdrawals, users can transfer cryptocurrencies to external wallets or other exchanges.

It's important to note that direct bank transfers and traditional methods like PayPal are not currently supported by Bibox.

Customer Support

Bibox, known as the First AI Digital Asset Trading Platform, is committed to providing secure, trustworthy, and 24/7 customer service to its users. If you need to get in touch with Bibox for different purposes, they offer specific email contacts:

  • Apply For Listing: For inquiries related to listing digital assets on Bibox, you can reach out to their listing team at

  • Media Cooperation: If you are interested in media partnerships or cooperation opportunities with Bibox, you can contact their media team at

  • Service Support: For general service-related inquiries, account assistance, or other support matters, you can contact Bibox's support team at

  • Feel free to use the appropriate email address to connect with Bibox's dedicated teams, and they will be available to assist you promptly with your inquiries.

Customer Support

Is Bitbox a Good Exchange for You?

Bibox shines for altcoin enthusiasts: Offering over 320+ diverse coins, including up-and-coming projects, and easy access to DeFi staking and mining tools, Bibox serves users seeking growth potential beyond major cryptocurrencies.

Bibox welcomes a diverse crowd to its crypto party. Here are some groups that'll likely find it a good fit:

Newbies to the Cryptoverse:

  • Easy onboarding: Sign-up is a breeze, and the interface is super intuitive. You won't need a crypto dictionary to navigate it.

  • Educational resources: Bibox Academy offers a bunch of articles and tutorials to get you up to speed on the basics.

  • Auto-Invest feature: Set it and forget it! Automatically buy selected coins on a regular schedule to build your portfolio effortlessly.

Experienced Traders Seeking Variety:

  • Over 320+ coins and tokens: Explore a vast selection of assets, from big names like Bitcoin to promising newcomers.

  • Advanced trading tools: Leverage, futures, and AI-powered trading bots for those who like to take their strategies to the next level.

Mobile-Minded Investors:

  • Sleek app for iOS and Android: Manage your trades and portfolio on the go, never missing a beat in the crypto markets.


In conclusion, Bibox is a virtual currency exchange that offers a wide range of cryptocurrencies for trading. It provides users with access to popular options like Bitcoin, Ethereum, Litecoin, and Ripple, among others. One advantage of Bibox is its potential user-friendly interface, which is suitable for beginners or those new to virtual currency trading. Additionally, the exchange offers educational resources and tools to help users improve their trading skills and knowledge. Potential disadvantages include occasional slowdowns or connectivity issues, varying fee structures, and the possibility of experiencing occasional delays or issues with certain trading functions. Traders are advised to conduct their own research, assess their trading needs, and consider factors such as platform stability and user feedback before making an informed decision.


Q: How do I open an account on Bibox?

A: Visit Bibox's website, click “Sign Up,” enter your email and password, complete KYC, and wait for verification to start trading.

Q: What cryptocurrencies can I trade on Bibox?

A: Bibox supports over 320 cryptocurrencies, including major ones like Bitcoin, Ethereum, and various altcoins.

Q: What are Bibox's trading fees?

A: Withdrawal fee is 0.0005, and both taker and maker fees are 0.10%, ensuring a transparent and consistent fee structure.

Q: How can I deposit funds on Bibox?

A: Deposit over 320 supported cryptocurrencies with no fees, or purchase cryptocurrencies directly using credit/debit cards with associated fees.

User Review

User 1:

Bitbox is my go-to exchange! The security features are top-notch, with 2FA and secure storage options. The interface is user-friendly, making trading a breeze. They offer a wide range of cryptocurrencies, and customer support is super responsive. The trading fees are reasonable, and I appreciate the platform's stability during high-demand periods. A solid choice for both beginners and experienced traders!

User 2:

Honestly, not a fan of Bitbox. Their regulatory stance makes me nervous – the lack of clear oversight is a red flag. The interface is okay, but the liquidity can be a bit shaky, especially with smaller coins. Customer support is hit or miss – sometimes quick, other times not so much. Also, the trading fees, while not outrageous, could be more competitive. I've had smoother experiences elsewhere. Privacy-wise, they're alright, but not the best.