Regulated

Score

0123456789.01234567890123456789
/10

xtb

United Kingdom

|

5-10 years

Investment Advisory License|

High potential risk|

https://www.xtb.com/

Website

Rating Index
Influence

Influence

AAA

Influence Index NO.1

Poland 8.30

Better than 99.74% exchange(s)

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Influence
AAA

Licenses

CYSEC

CYSECRegulated

Investment Advisory License

FCA

FCARegulated

Investment Advisory License

Exchange Info

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Company Name
xtb
Phone of the company
+44 20 3695 3085
+44 2036953086
Customer Service Email Address
uksales@xtb.com
sales_int@xtb.com

WikiBit Risk Alerts

1
Previous Detection 2024-03-29

The number of this Exchange's nagitive field survey reviews has reached 1, please be aware of the risk and the potential scam!

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Time Machine

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User Reviews

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21 ratings

Participate in evaluation
FX1133414427
The user interface of xtb is really unfriendly, and it is too complicated to operate. Especially for new users, it is easy to get confused. Please put some effort into making it more user-friendly!
2024-01-02 16:56
2
0
AAAAA78653
XTB transaction fees were too high and cost me a large amount of profit. There is also the user interface, which seriously needs a major overhaul. The appeal is zero!
2023-11-15 18:05
6
0
TINUKE
This exchange is a prime example of how simplicity and sophistication can coexist. The design is clean, and the functionality is robust.
2023-12-09 04:07
4
0
lydia8716
Just started trading crypto, and this exchange is perfect for beginners. The clean design and helpful tooltips made the whole experience less intimidating.
2023-12-09 03:57
3
0
jide3126
The inclusion of customizable trading dashboards caters to individual preferences. It's like having a tailor-made workspace for optimizing my trading strategy.
2023-12-03 15:31
1
0
LAMI9158
As a newbie, I appreciate the simplicity of this platform. It's like they understand the struggles of beginners, and everything is laid out in an easy-to-follow manner.
2023-12-09 04:27
3
0
teefa
As an experienced trader, the security features here align with my expectations. Cold storage, two-factor authentication – it's evident they take user safety seriously.
2023-12-06 19:17
9
0
picobro
As an experienced trader, I find the inclusion of a dark mode a small yet appreciated feature. It's a nod to the platform's understanding of user preferences.
2023-12-05 00:31
1
0
Agudi
The introduction of a user-friendly API for algorithmic trading opens up opportunities for developers to create and implement custom trading strategies.
2023-12-03 18:03
2
0
marrya
Being new to crypto, I wanted an exchange that didn't overwhelm me. This platform's straightforward approach and responsive support team have exceeded my expectations.
2023-12-03 17:45
4
1
caleb4157
As an experienced trader, the inclusion of social trading features adds a social dimension to the platform. It's a unique and enjoyable way to interact with the trading community.
2023-12-02 10:28
4
0
favour 687
It support currency exchange well and the fees are low
2023-11-24 02:04
5
0
Dazzling Dust
XTB, or X-Trade Brokers, is a sought-after online trading platform, known for its user-friendly interface, diverse market access, and valuable educational materials. Nonetheless, it does carry the drawback of relatively higher spreads and fees compared to certain competitors. Its central mission is to empower traders with the means to navigate a wide spectrum of assets, from forex to stocks and commodities, enabling well-informed investment decisions.
2023-10-30 02:27
1
0
สุกิจ โควิสุทธิ์
XTB's user interface is easy to use and smooth. But the trading fees are high. It supports currency exchange well.
2023-09-28 03:11
3
0
jemila219
XTB forward-thinking approach and innovative product offerings set it apart. The platform's commitment to pushing the boundaries of crypto trading is truly commendable.
2023-12-26 01:05
4
0
snazii
XTB offers leveraged trading options, allowing traders to open positions larger than their initial investment. However, leveraging can magnify both potential profits and risks.
2023-11-27 04:07
6
0
nyraa
The seamless integration with hardware wallets enhances the security of my assets. It's a small feature that makes a big difference.
2023-12-12 02:12
3
0
abey9338
The inclusion of comprehensive transaction analytics tools enhances the user's ability to track and understand their trading patterns. It's like having a personal trading coach.
2023-12-10 08:51
6
0
factua Fx
Being new to crypto, I wanted an exchange that didn't overwhelm me. This platform's straightforward approach and responsive support team have exceeded my expectations.
2023-12-06 02:25
4
0
FX1130492669
XTB's trading interface is very user-friendly, smooth, and intuitive. At the same time, its trading fees are also very fair and reasonable, allowing me to have a better mindset to trade my cryptocurrencies. Not only that, XTB supports a wide variety of exchanges, and their excellent customer service team is always able to promptly answer any questions I encounter. Highly recommended!
2024-01-31 09:36
7
0

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Aspect Information
Company Name xtb
Registered Country United Kingdom
Founded year 5-10 years
Regulatory Authority FCA
Fees Free
Deposit & Withdrawal Cards and Bank Transfer
Customer Support Phone: Account Opening +44 2036953085, 24/5 - Customer Service +44 2036953086, Office +44 2036953085, Marketing +44 2036953087, Email: uksales@xtb.com, and Livechat

Overview of xtb

XTB is a UK-based brokerage firm with over 5-10 years of experience in the financial industry. Regulated by the Financial Conduct Authority (FCA), it offers fee-free trading services.

Clients can easily deposit and withdraw funds using cards or bank transfers. For support, XTB provides 24/5 customer service via phone, email, and live chat, ensuring assistance with account opening, queries, or marketing information.

Overview of xtb

Pros and Cons

Pros Cons
Regulated by FCA No Fixed Spreads
Excellent Customer Support Limited Bonus and Promotional Offers
Robust research and educational tools No cryptocurrency trading offered

Pros:

Regulated by FCA: XTB is regulated by the Financial Conduct Authority (FCA), providing users with a sense of security and assurance that the brokerage adheres to strict regulatory standards, ensuring the safety of their funds and personal information.

Excellent Customer Support: XTB provides excellent customer support services to assist traders with any questions or issues they may encounter. The customer support team is available via phone, email, and live chat, providing prompt and helpful assistance to address traders' concerns and inquiries.

Robust research and educational tools: XTB provides users with access to a wide range of research and educational resources, including market analysis, trading guides, webinars, and seminars. These tools can help traders improve their trading skills and make more informed investment decisions.

Cons:

No Fixed Spreads: XTB does not offer fixed spreads, which may pose a challenge for traders who prefer the certainty and stability of fixed spread pricing. Variable spreads can fluctuate depending on market conditions, potentially impacting trading costs and profitability.

Limited Bonus and Promotional Offers: XTB may offer limited bonus and promotional offers compared to some other brokers. Traders who value bonus incentives and promotional deals may find the available offers to be less enticing or attractive.

No cryptocurrency trading offered: Unlike some other brokerage firms, XTB does not offer cryptocurrency trading. This may be a drawback for users who wish to trade digital currencies alongside traditional assets.

Regulatory Authority

XTB is regulated by the Financial Conduct Authority (FCA). The regulatory number for XTB is 522157, indicating its compliance with regulatory standards. XTB operates under a regulated status, which ensures that it follows the necessary rules and guidelines set by the regulatory authority.

The license held by XTB is an Investment Advisory License. This license authorizes XTB to provide investment advisory services to its clients. The license is issued by the FCA, further emphasizing the company's commitment to regulatory compliance.

Overall, with its regulatory oversight by the Financial Conduct Authority (FCA) and the possession of an Investment Advisory License, XTB operates within a regulated framework, offering users a level of trust and security.

Regulatory Authority

Trading Market

XTB offers a comprehensive range of features across various financial instruments, meeting needs of traders.

Stocks: Users can trade stocks of leading companies listed on major global exchanges. XTB provides access to a wide selection of stocks, allowing traders to diversify their portfolios and capitalize on market opportunities.

ETFs (Exchange-Traded Funds): XTB offers trading in ETFs, which are investment funds that track the performance of a specific index, commodity, or basket of assets. ETF trading provides users with exposure to various sectors and asset classes, offering flexibility and diversification benefits.

Forex (Foreign Exchange): Forex trading allows users to speculate on the exchange rate between different currencies. XTB offers a broad range of currency pairs, including major, minor, and exotic pairs, enabling traders to capitalize on currency fluctuations and potentially profit from changes in exchange rates.

Indices: XTB provides access to a wide range of global indices, allowing users to trade on the performance of stock market indices such as the S&P 500, FTSE 100, and DAX 30. Index trading offers exposure to the broader market, enabling traders to diversify their portfolios and hedge against market volatility.

Commodities: Traders can invest in commodities such as gold, silver, oil, and agricultural products through XTB's platform. Commodity trading allows users to speculate on the price movements of physical goods, providing opportunities for profit in various market conditions.

Account and Fees: XTB offers different types of trading accounts tailored to meet the needs of different traders, including standard accounts, Islamic accounts, and professional accounts. The brokerage charges competitive fees, including spreads, commissions, and overnight financing rates, with transparent pricing and no hidden costs.

Instrument Specification: XTB provides detailed information on each financial instrument, including contract specifications, trading hours, margin requirements, and leverage levels. This enables traders to make informed decisions and manage their positions effectively.

Elected Professionals as Trading Market: XTB offers the option for experienced traders to apply for professional client status, which provides access to higher leverage levels and certain regulatory exemptions. Professional clients benefit from enhanced trading conditions and flexibility, subject to meeting specific eligibility criteria and regulatory requirements.

Trading Market

Service

XTB offers a variety of features to keep traders informed and up-to-date with the latest market developments.

News: XTB provides access to real-time news updates and market analysis from leading financial news sources. Traders can stay informed about important events, economic indicators, and geopolitical developments that may impact financial markets. The news section covers a wide range of topics, including currencies, stocks, commodities, and indices.

Reports: XTB offers comprehensive research reports and market commentary prepared by experienced analysts. These reports provide in-depth analysis and insights into various financial markets, helping traders make informed decisions and identify trading opportunities. Reports may cover market trends, technical analysis, and fundamental factors affecting asset prices.

Share Price: XTB allows traders to track the performance of individual stocks through real-time share price data. Users can access price charts, historical data, and technical indicators to analyze stock price movements and monitor the performance of their investments. Share price information is available for a wide range of stocks listed on major global exchanges.

ESG (Environmental, Social, and Governance) Services: XTB offers ESG-related services to help traders incorporate sustainable and responsible investing principles into their trading strategies. This includes access to ESG data and research reports, as well as ESG-themed investment products. Traders can evaluate companies based on their environmental, social, and governance practices and incorporate ESG criteria into their investment decisions.

Service

XTB APP

The XTB mobile app offers several key features tailored to traders' needs. It allows users to engage in mobile trading across a range of financial instruments, including forex, stocks, commodities, and indices, directly from their smartphones or tablets. Traders can access real-time market data such as price quotes, charts, and news updates to stay informed about market developments and make informed trading decisions on the go.

Additionally, the app enables users to manage their accounts conveniently, including checking account balances, monitoring positions, and viewing order history, all from the palm of their hand. With customizable features, traders can personalize their experience by setting up watchlists, alerts, and notifications to align with their trading preferences.

XTB offers a user-friendly mobile app for both iOS and Android devices, providing traders with the flexibility to access their accounts and trade on-the-go.

For Android devices: Go to the Google Play Store and search for “XTB Trading.” Once you find the official XTB app, tap on “Install” to download and install it on your device.

XTB APP

For iOS devices: Visit the App Store and search for “XTB Trading” to locate the official XTB app. Tap on “Get” to download and install the app on your device.

XTB APP

Compared to the desktop website, the XTB mobile app offers several differences.

Firstly, it provides greater portability and convenience, allowing traders to access their accounts and trade from anywhere with an internet connection.

The app also boasts a user-friendly interface optimized for mobile devices, ensuring an intuitive trading experience.

However, due to the limited screen space of mobile devices, the amount of information displayed on the app may be more restricted compared to the desktop website.

How to open an account?

1. Start by visiting the XTB website and clicking on the “Creat Account” button.

How to open an account

2. Fill out the registration form with your personal information, including your name, email address, and phone number.

3. Create a username and password that will be used to log in to your XTB account.

4. Verify your email address by clicking on the verification link sent to your inbox.

5. Complete the identity verification process by providing proof of identity, such as a copy of your passport or driver's license.

6. Once your identity is verified, you can proceed to deposit funds into your XTB account and start trading cryptocurrencies and other financial instruments.

Deposit & Withdrawal

XTB offers convenient deposit and withdrawal options for needs of its clients.

For deposits, users can easily fund their accounts using cards or bank transfers. It's worth noting that while XTB itself does not charge any deposit fees, fees may be incurred by the client's bank. Deposits are processed instantly, allowing traders to start trading without delay. Accepted currencies for deposits include GBP, USD, and EUR, providing flexibility for users worldwide.

When it comes to withdrawals, XTB supports GBP, EUR, and USD currencies. Withdrawal requests submitted before 1 PM are processed on the same business day, while those made after 1 PM are processed on the next business day. For withdrawals above 50 GBP, there are no withdrawal fees, ensuring hassle-free access to funds. However, withdrawals below 50 GBP may incur a small fee of 5 GBP.

Deposit & Withdrawal

Educational Resources

XTB provides a range of educational resources to empower traders with valuable insights and knowledge to enhance their trading skills. Here's an overview of the key features:

Educational Articles: XTB offers a comprehensive library of educational articles covering various topics related to trading, investing, and financial markets. These articles provide valuable insights into fundamental and technical analysis, trading strategies, risk management, and market psychology. Traders can access these articles to deepen their understanding of the markets and improve their trading performance.

Market Analysis: XTB provides regular market analysis and commentary prepared by experienced analysts. This includes daily, weekly, and monthly market updates covering major financial markets such as forex, stocks, commodities, and indices. Traders can leverage this analysis to stay informed about market trends, identify trading opportunities, and make informed trading decisions.

eBooks: XTB offers a selection of eBooks on various trading topics, providing in-depth knowledge and insights into specific aspects of trading and investing. These eBooks cover a wide range of topics, including technical analysis, fundamental analysis, trading strategies, and risk management. Traders can download these eBooks to learn at their own pace and deepen their knowledge of the markets.

Market Calendar: XTB provides a market calendar featuring key economic events, corporate earnings releases, central bank meetings, and other important market events. Traders can use the market calendar to plan their trading activities, anticipate market volatility, and stay ahead of major market-moving events. The calendar also includes real-time updates and alerts to help traders stay informed about upcoming events and their potential impact on the markets.

Educational Resources

Customer Support

XTB offers comprehensive customer support services across numerous regions for the needs of its users.

With dedicated contact information provided for each country or territory, users can easily reach out for assistance with account opening, customer service inquiries, marketing, and more. Whether through phone, email, or office visits, XTB ensures accessibility and responsiveness to address user concerns promptly.

Additionally, the availability of customer support varies by region, with some regions offering 24/5 support to accommodate different time zones.

Country/Region Account Opening Office Marketing 24/5 - Customer Service Other Information
UK +44 2036953085 +44 2036953085 +44 2036953087 +44 2036953086 Email: uksales@xtb.com
Czech Republic +420 800 900 110 +420 226 259 902, +420 226 259 990 +420 736 224 319 +420 228 884 063 /
Hungary +36 1 700 8713 +357 25724350 N/A +36 1 700 8349 /
Italy +39 0683464895 +48 22 2019550, +39 3513133427 +39 3513575182 +39 0684009647 Email: sales.it@xtb.it
Turkey N/A +90 (212) 705 1000 +90 (212) 705 1060 +90 (212) 705 1020 /
Latin America (Mexico) +52 5541708767 N/A N/A +52 5541708767 /
Latin America (Colombia) +57 6015800534 N/A N/A +57 6015800534 /
Latin America (Brazil) +55 1142103750 N/A N/A +55 1142103750 /
Latin America (Argentina) +54 1151685731 N/A N/A +54 1151685731 /
Latin America (Chile) +56 232629600 N/A N/A +56 232629600 /
Latin America (Peru) +51 80056360 N/A N/A +51 80056360 /
International +357 257 25356 N/A N/A +48 222 739 976 Email: sales_int@xtb.com
Cyprus +357 25725351 +357 25724350 N/A +357 25725352 /
Poland +48 22 201 95 70 +48 22 201 95 50 marketing@xtb.pl +48 22 273 99 60, Chat Contact for media: + 48 666 891 149
Arabic +357 257 25356 N/A N/A +48 222 739 976 /
Portugal +351 211 222 980 +351 211 222 980 N/A N/A /
Germany +49 (0) 30 3149 4490 N/A N/A +49 (0) 30 3149 /
Customer Support

Is xtb a Good Exchange for You?

XTB is the best trading platform for novice traders. Its comprehensive educational resources, including articles, market analysis, eBooks, and a market calendar, provide valuable insights and knowledge to help beginners learn the ropes of trading and make informed investment decisions.

XTB is also suitable for a wide range of trading groups, including both beginner and experienced traders.

Intermediate Traders: Traders with some experience in the markets can take advantage of XTB's advanced trading tools and analysis features. The platform offers a wide range of financial instruments and market analysis tools to help intermediate traders refine their trading strategies and make more informed decisions.

Long-term Investors: XTB suits long-term investors looking to build diversified investment portfolios. The platform offers access to a variety of asset classes, including stocks, ETFs, and commodities, allowing investors to create a balanced portfolio tailored to their investment goals and risk tolerance.

Active Traders: Active traders who frequently trade in the markets can benefit from XTB's advanced trading platform and competitive pricing. The platform offers tight spreads, fast order execution, and a variety of trading tools to help active traders execute their trades efficiently and take advantage of market opportunities.

Conclusion

In summary, XTB is a trusted broker regulated by the Financial Conduct Authority (FCA), offering excellent customer support and valuable educational tools.

However, it lacks fixed spreads, bonus offers, and cryptocurrency trading. While it excels in safety and support, traders should consider these limitations when choosing XTB for their trading needs.

FAQs

Q: Is XTB regulated?

A: Yes, XTB is regulated by the Financial Conduct Authority (FCA) in the United Kingdom.

Q: What trading instruments does XTB offer?

A: XTB offers a wide range of trading instruments, including forex, stocks, indices, commodities, and ETFs.

Q: How can I deposit funds into my XTB account?

A: You can deposit funds into your XTB account using various methods, including bank transfer and credit/debit cards.

Q: Does XTB charge any fees for deposits?

A: XTB does not charge any fees for deposits, but fees may be applied by your bank or payment provider.

Q: How can I contact XTB customer support?

A: You can contact XTB customer support via phone, email, live chat, or through their office.

Q: Is there a minimum deposit requirement for opening an account with XTB?

A: XTB does not have a minimum deposit requirement for opening an account.

XTB User Review

User1: I have been using XTB for several months now. Early this month, I initiated a withdrawal and was told to submit documents for verification which I did. I was told that it could take up to several days however, it has been 1 week without an update. I submitted 4 enquiries to their help centre and none have been responded to or acknowledged. To further convey just how dissatisfied I am with this company, I'm voluntarily handing out this review to Trustpilot. I got all they stole back through.

User2: For about a week I have been experimenting and studying trading with a demo account, then yesterday I decided to open a real account. For the opening of the account I had had some problems and it was immediately solved by a dedicated operator. Perfect assistance and great availability of stocks and crypto. Much appreciated the demo account. However, the mobile app is not perfect: complicated and full of errors. I also wish that my locations could be divided by folders to divide them by duration. Finally, a big shortcoming: two-factor authentication that cannot be activated. For both of these shortcomings I have notified the customer service that has proceeded to inform the developers, I hope they will implement them as soon as possible especially the last one.

Risk Warning

There are inherent security risks associated with investing in cryptocurrency exchanges. It is important to understand these risks before making such investments. Cryptocurrency exchanges are vulnerable to hacking, fraud, and technical glitches, which can lead to the loss of funds.

It is recommended to choose a reputable and regulated exchange, keep abreast of security measures, and be vigilant in detecting and reporting any suspicious activity. Please ensure that you understand the risks involved and note that the information contained in this article is for general information only.