Regulated

Score

0123456789.01234567890123456789
/10

capital.com

United Kingdom

|

5-10 years

Investment Advisory License|

High potential risk

https://capital.com/

Website

Rating Index
Influence

Influence

AAA

Influence Index NO.1

United Kingdom 7.86

Better than 99.78% exchange(s)

Biz Area

Search Statistics

Advertising

Social Media Index

Influence
AAA

Licenses

CYSEC

CYSECRegulated

Investment Advisory License

FCA

FCARegulated

Investment Advisory License

Exchange Info

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Company Name
capital.com
Phone of the company
+85 2800931306
+85 224351640
Customer Service Email Address
support@capital.com

WikiBit Risk Alerts

1
Previous Detection 2024-05-19

The number of this Exchange's nagitive field survey reviews has reached 1, please be aware of the risk and the potential scam!

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User Reviews

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13 ratings

Participate in evaluation
Akpaluck51
THIS IS A COMPLETE SCAM BROKER. Provide an email address for additional information
2023-07-04 09:09
0
fhhzs
this is the best capital.com try it
2024-02-23 16:48
2
Dan3450
The platform offers a wide range of assets to trade, allowing users the flexibility to diversify their portfolios. Their customer service is also active.
2023-11-30 00:21
6
…85723
The platform of capital.com is very innovative, with affordable trading fees. Generally speaking, I am quite satisfied. The only downside is the slightly lower liquidity, which sometimes makes me feel a bit anxious.
2024-04-02 06:09
7
samto
The simplicity of this crypto exchange is genius. Even a beginner like me can navigate effortlessly. Truly a gem in the crypto world.
2023-12-02 03:58
8
favour 687
Their customer service is the best and it's perfect
2023-11-29 05:14
5
Rø Mêø
The features and easy transactions, reliability and functionality. Provides tutorials and security of your crypto and wallets.
2023-12-21 05:43
5
Bleky
The platform is a great project with a good team work, buying and selling is been made easier.it offers a good variety of crypto currency to trade.
2023-12-08 21:29
5
Rø Mêø
What to say about capital.com it's among the Top Crypto Exchange of World with highest liquidity, Biggest Community & exchange with its own developed Blockchain.
2023-12-06 08:12
8
Rø Mêø
crypto world most important thing is security. I know that my funds is safe in the Capital.com. Except that I am a capital.com user for long time. I love to trade in capital.com with low fees.
2023-12-04 04:52
6
Rø Mêø
Their customer service is excellent! In this day and age, when cryptocurrency has been declining, investors have been extremely insecure but with Capital.com our data and information is safe. Their pricing is reasonable also.
2023-11-25 06:21
6
mark Fredrick
This app's wide range of investment options, including ETFs and options allows for greater diversification and profit potentials
2023-11-23 13:45
4
Rø Mêø
The Capital.com cryptocurrency exchange provides a comfortable trading terminal and all the main tools for trading cryptocurrencies in the global market
2023-11-23 05:04
2
Feature Details
Company Name Capital.com
Registered Country/Area United Kingdom
Founded Year 2016
Regulation FCA, CYSEC
Cryptocurrencies Offered 115 coins listed
Trading Fees ( Cryptocurrencies) Spreads from 0.75% plus 0.1% for maker, 0.2% for taker
Trading Platforms WebTrader (Online Platform) and mobile app (iOS and Android)
Deposit & Withdrawal Apple Pay, Credit/debit cards ( Visa and MasterCard) , Apple Pay, PayPal, PCI, Worldpay, RBS, Trustly
Educational Resources Tutorials, articles, videos, webinars, and a free demo account.
Customer Support 24/7 customer support via live chat, email, and phone.

What is capital.com?

Established in 2016, Capital.com is a global online trading platform headquartered in London, UK. It operates across multiple regions, including Cyprus, Australia, South Africa, and the United Arab Emirates. Capital.com presents a diverse range of trading opportunities, spanning Forex, CFDs on stocks, indices, commodities, and cryptocurrencies, along with Spread betting and Options. In the realm of cryptocurrencies, you'll find over 115 options, including well-known ones like Bitcoin, Ethereum, Tether, Litecoin, XRP, Cardano, and Dogecoin.

basic-info

Pros and cons

Capital.com excels in these areas:

  • Holding regulatory approval from both CYSEC and FCA, instilling trust and compliance.

  • Offering an extensive array of trading instruments, catering to diverse investment preferences.

  • With a selection of over 115 cryptocurrencies, Capital.com provides ample options for digital asset traders.

  • The user-friendly interface ensures a smooth trading experience for both beginners and experienced traders.

  • Access to solid educational resources enhances users' understanding of trading strategies and markets.

  • Demo accounts available, allowing users to practice trading strategies risk-free before committing funds.

  • Notably, trading stocks on Capital.com incurs no commission fees, making it more cost-effective for traders.

Capital.com lacks these areas:

  • Among the varied trading instruments, especially cryptocurrency trading, higher trading fees applied.

  • Take into consideration that cryptocurrency deposits and withdrawals are not available on Capital.com.

  • While using Capital.com, you might experience occasional delays in getting customer support assistance.

  • Just to highlight, Islamic accounts aren't an option at Capital.com, which might impact some traders' choices.

Pros Cons
Regulated by FCA, CYSEC Higher spreads on some trading instruments, especially cryptocurrency trading
Wide selection of trading instruments No cryptocurrency deposit and withdrawal
115 coins listed Slow customer support at times
Solid educational resources No Islamic accounts available
Demo accounts available
No commissions on stock

Regulations

Capital.com operates under the regulation of two regulatory agencies: the Cyprus Securities and Exchange Commission (CYSEC) and the Financial Conduct Authority (FCA).

Under CYSEC regulation, Capital.com is licensed as an Investment Advisory License holder, with the license name “Capital Com SV Investments Ltd” and the regulation number “319/17”. This indicates that the company is regulated by CYSEC and operates within the guidelines and standards set by the regulatory authority.

regulation

Similarly, under FCA regulation, Capital.com holds an Investment Advisory License with the license name “Capital Com (UK) Limited” and the regulation number “793714”. This demonstrates that the company is regulated by the FCA and complies with the regulatory requirements outlined by the authority.

regulation

Overall, Capital.com's regulatory situation is that it operates under the oversight of both CYSEC and the FCA, ensuring that it adheres to the necessary regulations and standards in the virtual currency exchange industry.

Security

Capital.com prioritizes the security of its users. The platform implements several protection measures to safeguard user information and assets, including strong encryption protocols to secure data transmission and storage, as well as robust firewalls and intrusion detection systems to prevent unauthorized access.

Trading Markets

Capital.com provides a diverse range of trading products across various markets, each catering to different trading preferences and strategies:

  • Forex: This market is for trading currency pairs, allowing traders to speculate on the changes in value of one currency against another. It's known for its liquidity and offers opportunities for significant profit, though it comes with a high risk due to leverage.

  • Indices: Trading in indices involves speculating on the price movements of stock indices like the S&P 500 or the FTSE 100. This approach offers exposure to broad market sectors or economies, which can be less volatile than trading individual stocks.

  • Commodities: This category includes trading in raw materials such as gold, oil, and agricultural products. Commodities trading can be influenced by various factors like global events, supply and demand, and economic indicators, and is often used for hedging purposes.

  • Shares: Capital.com offers trading in CFDs on shares of individual companies. This allows traders to speculate on the price movements of company stocks from across the globe without owning the actual shares, requiring an understanding of individual company performance and broader market trends.

  • Cryptocurrencies: This involves trading in digital currencies like Bitcoin and Ethereum. The cryptocurrency market is known for its high volatility, attracting traders looking for rapid price movements and potential high returns.

  • ESG: Environmental, Social, and Governance (ESG) trading focuses on investing in companies that adhere to certain ethical, environmental, and sustainable criteria. It appeals to traders who are looking to align their investments with their ethical values.

Each market offers unique opportunities and involves different levels of risk, appealing to a wide array of trading styles. From the fast-paced forex market to the innovative and volatile world of cryptocurrencies, and the ethically-driven ESG investments, Capital.com's platform enables traders to engage with these varied markets through CFD trading.

Trading Markets

Cryptocurrencies available

As per the details on Capital.com's website, they have more than 115 cryptocurrencies listed. While their coin listing speed isn't disclosed, they've been consistently adding new ones. In the last year alone, Capital.com introduced over 25 new cryptocurrencies.

Here is the top 10 most-traded cryptocurrencies available on the Capital.com platform:

products

You can check the full list of cryptocurrencies available on the Capital.com platform here: https://capital.com/live-cryptocurrency-prices?t=most.

In addition to cryptocurrencies, Capital.com provides access to widely-used trading options including Forex, Indices, Commodities, ESG, and Shares.

products

Other Services

Capital.com offers a comprehensive suite of services for trading Contracts for Difference (CFDs) across a wide range of markets, complemented by educational resources, advanced technology, and dedicated support.

  • CFD Trading: They provide the opportunity to trade CFDs on over 3,700 global markets, including FX, indices, commodities, and more. Their platforms are designed for intuitive use, featuring advanced charts and integrated risk management tools. This allows traders to go long or short, offering flexibility in trading strategies.

  • Demo Account: For those new to CFD trading or looking to practice without risk, Capital.com offers a free demo account. This account allows users to practice trading CFDs on thousands of global markets, providing a safe environment to develop skills and strategies.

  • Platforms:

    • Web Platform: Recognized for its user-friendly design, the web platform includes over 75 chart indicators and integrated risk management tools, making it suitable for both new and experienced traders.

    • Mobile and Tablet App: Designed for trading on the go, their mobile app offers a streamlined trading experience with essential features easily accessible, suitable for trading across thousands of markets.

  • Pricing: Capital.com emphasizes competitive pricing with permanently low fees. They offer 0% commission, competitive spreads, and fee-free deposits and withdrawals. The primary charge for traders is the spread - the difference between the buy and sell price of a trade.

  • Advanced Tech Integrations:

    • TradingView: Traders can connect to TradingView, joining a network of over 30 million traders and investors, enhancing their technical analysis capabilities.

    • APIs Service: This service allows for market monitoring and enhanced trading functionality, including real-time price updates and automated trading instructions.

    • MetaTrader 4: By connecting to MetaTrader 4, traders can engage in automated trading powered by advanced technical analysis.

  • Education:

    • Education Hub: This comprehensive resource is designed to assist traders at all levels, from beginners to veterans, with various educational materials.

    • Trading Courses: Dedicated financial courses are available for those looking to deepen their trading knowledge.

    • Trading Guides: These guides cover a wide range of financial instruments and asset classes, helping traders understand their unique features.

  • Support:

    • The support team is available 24/7 in 12 languages, offering assistance via multiple channels including live chat, WhatsApp, Facebook, Viber, Telegram, and direct requests.

  • Content and Resources: Beyond the trading platform, Capital.com provides a wealth of content including market news, analysis, and data. They offer videos, articles, and guides to support informed trading decisions.

Overall, Capital.com's services are designed to cater to a wide range of trading needs and preferences, offering a blend of advanced technology, comprehensive educational resources, and dedicated support to enhance the trading experience for its users.

Other Services

How to open an account?

The registration process of Capital.com can be completed in six simple steps:

1. Visit the Capital.com website and click on the “Sign Up” button to start the registration process.

open-account

2. Provide your email address and create a strong password for your account.

open-account

3. Read and accept the terms and conditions of Capital.com.

4. Verify your email address by clicking on the verification link sent to your email.

5. Complete the KYC (Know Your Customer) process by providing your personal information, such as your full name, date of birth, and residential address.

6. Upload the required identification documents, such as a copy of your passport or driver's license, to verify your identity.

Once you have completed these steps, your registration on Capital.com will be processed, and you can start exploring the platform and trading cryptocurrencies.

How to buy Cryptos?

To buy cryptocurrencies on Capital.com, you first need to create, verify, and log in to your trading account. After setting up your account, deposit funds in your chosen fiat currency. Then, choose which cryptocurrency CFDs you want to trade. Utilize your preferred trading strategies and charting tools to identify buy and sell opportunities. When ready, open your first long or short position and consider using risk management tools like a stop loss to manage risk. Continue to monitor your trade using technical and fundamental analysis based on your strategy, and close your position when your trading strategy indicates it's appropriate.

Trading Fees

Capital.com charges a spread on all trades, which is the difference between the buy and sell price of an asset. The spread for cryptocurrencies on Capital.com starts at 0.75%.

In addition to the spread, Capital.com also charges a commission on cryptocurrency trades. The commission is 0.1% for maker orders and 0.2% for taker orders.

For example, if you buy 1 BTC with a market order, you will pay a spread of 0.75%, which is $7.50. You will also pay a commission of 0.2%, which is $2.

The total cost of your trade will be $9.50.

Here is a table of the trading fees for cryptocurrencies on Capital.com:

Type of Order Spread Commission
Maker 0.75% 0.10%
Taker 0.75% 0.20%

Deposit & Withdrawal

Capital.com offers users multiple deposit and withdrawal methods to cater to different preferences. Supported payment methods include the following:

  • Apple Pay

  • Credit/debit cards ( Visa and MasterCard)

  • Apple Pay

  • PayPal

  • PCI

  • Worldpay

  • RBS

  • Trustly

Payment Method Deposit Fee Withdrawal Fee Processing Time
Apple Pay 0% 0% Instant
Credit/Debit Cards (Visa and Mastercard) 2.99% 2.99% Instant
PayPal 0% 0% Instant
PCI 0% 0% Instant
Worldpay 0% 0% Instant
RBS 0% 0% Instant
Trustly 0% 0% Instant

Fees for processing deposits and withdrawals change based on how you pay. For instance, depositing with a bank transfer has no fee, while using a credit/debit card has a 2.99% fee. The time it takes to process deposits and withdrawals also changes based on how you pay. Depositing with a bank transfer takes 1-3 business days, while a credit/debit card deposit is instant.

Here are some other things to keep in mind about the deposit and withdrawal methods on Capital.com:

  • The minimum deposit amount is $20.

  • The maximum withdrawal amount is $50,000 per day.

  • There may be additional fees charged by your bank or payment processor.

deposit-withdrawal

Here is the video showing you make deposit and withdrawal step by step:

Educational Resources

BTSE provides a wide range of learning resources for traders, including market guides, trading strategies, and basics like shares trading and day trading. They offer trading courses covering various topics such as commodities trading, trend trading, and CFD trading. BTSE also offers education on forex trading, position trading, and cryptocurrencies. There's an Investmate app for learning, guides on indices and ETF trading, and even trading psychology insights. Whether you're a beginner or looking to enhance your skills, BTSE's educational resources have you covered.

  • Articles: Capital.com has a blog that covers a variety of topics related to trading, including market news, technical analysis, and trading strategies.

  • Videos: Capital.com has a YouTube channel that offers videos on a variety of trading topics, including how to trade, how to use the platform, and how to analyze the markets.

  • Capital.com YouTube channel

  • Webinars: Capital.com offers live webinars on a variety of trading topics.

  • Courses: Capital.com offers a variety of courses on trading, including introductory courses and courses on specific trading strategies.

  • Glossary: Capital.com has a glossary of terms that are used in trading.

educational-resources

Customer Support

You can get in touch with customer support through online chat, phone, and email. This platform is also active on social media.

Call +357 25123646

Email: support@capital.com

customer-support

Is capital.com a Good Exchange for You?

capital.com may be good for traders in the following types:

  • Traders who prefer a well-regulated trading environment, especially under FCA and CYSEC regulation.

  • Traders who are seeking diverse trading options beyond just cryptocurrencies

  • Traders who pursue a smooth trading experience.

Has Capital.com experienced any controversy?

Capital.com has been involved in a few controversies since it was founded in 2016, mainly including:

  • In 2018, the company was fined £722,600 by the Financial Conduct Authority (FCA) for misleading customers about the risks of trading CFDs. The FCA found that Capital.com had made false or misleading statements about the risks of CFD trading, including claims that it was a “low-risk” investment.

  • In 2020, Capital.com was fined €500,000 by the Cyprus Securities and Exchange Commission (CySEC) for failing to properly protect customer funds. The CySEC found that Capital.com had not segregated customer funds from its own funds, which put customer funds at risk.

  • In 2021, Capital.com was fined €100,000 by the Financial Services Authority of Seychelles (FSA) for failing to comply with anti-money laundering regulations. The FSA found that Capital.com had not properly identified and verified its customers, which could have been used to facilitate money laundering.

User Reviews

Alex Turner

March 15, 2022

“Capital.com has been my go-to crypto exchange for the past year, and I'm impressed by their security measures. With all the hacks going around, their top-notch security protocols give me peace of mind. The user interface is clean and intuitive, making trading a breeze. I've never faced any liquidity issues, even during volatile markets. Their range of cryptocurrencies is extensive, letting me explore beyond the mainstream ones. The cherry on top is their responsive customer support – quick solutions every time. However, I wish their trading fees were a tad lower.”

Emily Parker

August 8, 2022

“I've been trading on Capital.com since early 2022, and it's been a mixed experience. On the bright side, their interface is sleek and user-friendly, perfect for both beginners and experienced traders. The variety of available cryptocurrencies is impressive, allowing me to diversify my portfolio easily. However, the regulation aspect concerns me; I'd feel more at ease if there were clearer regulatory information. The customer support has been hit or miss – sometimes efficient, other times not so much. Withdrawal speeds are generally good, but there have been a few delays. On the upside, the exchange has been stable during market turbulence. All in all, a solid platform, but a few areas need refinement.”

Conclusion

In conclusion, Capital.com offers regulated trading under FCA and CYSEC, providing a wide range of trading instruments including 115 listed coins. While it lacks cryptocurrency deposits/withdrawals and Islamic accounts, it does offer solid educational resources and demo accounts. However, customer support can be slow, and there are higher spreads on certain instruments, notably in cryptocurrency trading. On the plus side, stock trading comes with no commissions, making it an appealing option. Now, the choice is in your hands regarding whether to use this exchange.

FAQs

Q: Is Capital com good for beginners?

A: Capital.com's trading platforms are intuitive and easy to use, and it offers rich educational resources, making it suitable even for beginner traders.

Q: Is Capital.com legal in the US?

A:Capital.com does not accept U.S. clients currently, because it doesnt yet hold the required U.S. license like CFTC.

Q: Can I use demo account on the Capital.com platform?

A: Demo accounts are available on the Capital.com platform.

Q: How long does it take to withdraw money from capital com?

A: At Capital.com, the withdrawal process is usually executed within 1 day.

Q: What is the minimum on capital com?

A: The minimum deposit at Capital.com is $20.

Risk Warning

Cryptocurrency trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

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