I forgot to fill in the ID when I deposited in HOTBIT. I asked for customer service's help. But they asked me to wait for three months or six months. [d83d][de02][d83d][de02]

I forgot to fill in the ID number of the hotbit exchange deposit coins, ask the customer service for help, reply me, let me wait for 3 months or 6 months to process it for me after waiting so long, won’t the exchange forget it? ? The currency recharge did not arrive in the account, all the information required by the customer service of the Axi value, recharge currency, receiving currency address, account recharge record, all screenshots were sent to the official customer service by email, and they were all provided to the customer service . The customer service can manually help the currency into the account, why do I need to wait for several months to recharge the currency? There is no other way? It feels abnormal, and it can be regarded as a lesson to buy,,, what is the matter with this exchange? ? Alas, I can only wait slowly, maybe I will receive the coins in 6 months? ?