2-5 years

Common Financial Service License|

MSB License|

Suspicious Overrun|

Medium potential risk



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Influence Index NO.1

China Taiwan 2.93

Better than 98.86% exchange(s)

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Common Financial Service License



MSB License

Exchange Info

Company Name
Phone of the company
(610) 590-4549
Company website
Customer Service Email Address

WikiBit Risk Alerts

Previous Detection 2024-07-22

Common Financial Service License goes beyond their business with the licenses Canada FINTRAC (license number: M20105184), please be aware of the risk!

MSB License goes beyond their business with the licenses United States FinCEN (license number: 31000167334309), please be aware of the risk!



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User Reviews


29 ratings

Participate in evaluation
The customer service response is slow enough. Is there any specific time for adding new coins?
2023-12-25 17:33
ProEX has an intuitive user interface that is easy to understand. Unfortunately, the community is still not very active, hopefully it will be more advanced in the future.
2024-03-23 06:19
Dazzling Dust
A versatile project management software with a user-friendly interface for all levels of expertise. While it may lack certain advanced features, its core purpose is to enhance project planning, scheduling, and team collaboration, fostering efficiency and clarity in achieving goals.
2023-10-30 02:38
ProEX's customer support is really on point - quick responses, very helpful! Plus, trading fees are low. Hard to beat!
2024-02-02 00:12
ProEX is a digital currency trading platform with convenient transactions and transparent rules. It has cheap transaction fees and offers a wide selection of cryptocurrencies. I warmly recommend!
2023-12-09 06:01
ProEX is the world's leading cryptocurrency trading platform. The current team is made up of experts in the field of finance from various countries as such i recommend it for the public to use👍
2023-11-03 18:09
Great platform that can make everybody smile, my first time hearing about making money online, I thought it was fake but when I tried it I realize that it's a legit trading platform where you can earn massively, so I won't keep silent about it I want everyone to smile like me.
2023-12-22 11:55
Rø Mêø
Proex is the second largest global crypto exchange by trading volume and a leading Web3 ecosystem
2023-12-06 05:34
Great platform that can make everybody smile, my first time hearing about making money online, I thought it was fake but when I tried it I realize that it's a legit trading platform where you can earn massively, so I won't keep silent about it I want everyone to smile like me.
2023-12-03 03:08
Rø Mêø
Security one of most advantages , can save money on it safely , real time transfer to any wallet or account , Proex Pay is perfect
2023-12-02 04:06
Rø Mêø
The way that it makes it possible to manage buy, sell, send, and receive crypto from various networks and blockchains . Normally the transfers can be a bit hectic to do but proex made it effortless.
2023-11-25 07:15
Døñ Dërêk
Proex has been recognized world wide as the most safest trading platform it give maximum attention to traders and it's utmost priority is the customers satisfaction it is more reliable and trustworthy
2023-11-25 00:28
Great platform that can make everybody smile, my first time hearing about making money online, I thought it was fake but when I tried it I realize that it's a legit trading platform where you can earn massively, so I won't keep silent about it I want everyone to smile like me.
2023-11-24 22:16
Rø Mêø
Proex a well respectable company in the world and history of cryptography free from fraud
2023-11-23 17:05
mark Fredrick
The apps sentiment analysis tools gives me insights Into market sentiment, helping me make more informed and straight trading decisions
2023-11-23 13:47
Talking about this app is one of the most reliable and trading platform ever which you can never regret earning from it.
2023-11-23 08:11
mark Fredrick
The integrated economic calendar helps me plan ahead by highlighting important market events and new release
2023-11-22 19:56
Rø Mêø
Low trading fees, Integration with TradingView, Solid and smooth UI in both web and mobile apps, High volume and liquidity, a Helpful support team, and many other positive features make an excellent experience for you in the Crypto industry.
2023-11-22 16:33
Døñ Dërêk
Proex is a very profitable trading platform I started three months ago and I'm seriously making money more than I expected it's the best platform for crypto trading or investment by traders and very suitable for beginners in the trading market
2023-11-22 15:26
I used the platform some years back about 3 years ago. day trading rate is quite on a high side. it is also a good and secure platform to trade and invest on cryptocurrency
2023-11-20 20:28

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Aspect Information
Company Name ProEX
Registered Country/Area United States
Founded Year 2-5 Years
Regulatory Authority Regulated by FINTRAC (Canada) and FinCEN (United States).
Cryptocurrencies offered/available Over 200 cryptocurrencies including Bitcoin, Ethereum, Tether, and more.
Trading Platforms ProEX WebTrader, ProEX Mobile App
Deposit & Withdrawal Multiple payment methods: Alipay, WeChat, bank cards, PayPal.
Educational Resources Video tutorials, webinars, educational articles
Customer Support Email: support@proex.io, Help Center: https://proex.zendesk.com/hc/zh-cn, Social media presence.

Overview of ProEX

Regulated under the oversight of FINTRAC and FinCEN, ProEX places a strong emphasis on user security through encryption and adherence to regulatory standards. With a diverse array of 200+ cryptocurrencies, such as Bitcoin, Ethereum, and Tether, ProEX offers seamless trading with real-time pricing. While its 0.02% maker fee is attractive, the 0.03% taker fee is comparatively higher. The platform expedites transactions with multiple payment options, though withdrawals might encounter delays. In addition to trading, ProEX enhances user knowledge through educational resources, empowering informed decision-making. While robust user support is a hallmark, ProEX's accessibility varies by jurisdiction, necessitating careful evaluation before engagement.


Pros and cons

Evaluating the pros and cons of ProEX unveils a spectrum of factors influencing its desirability. The exchange boasts a diverse array of over 200 cryptocurrencies, encompassing key players like Bitcoin and Ethereum, while facing the limitation of excluding popular options like Dogecoin and Shiba Inu. The appeal of low maker fees at 0.015% is contrasted by relatively high taker fees of 0.03%, presenting a trade-off in cost-effectiveness. Furthermore, the convenience of multiple payment methods, ranging from bank transfers to credit cards, is juxtaposed against potential delays of several days for withdrawals to process. While ProEX garners a positive reputation in the industry, its lack of regulatory coverage in certain jurisdictions may pose a concern for potential users. The need for KYC compliance underscores security measures, albeit at the cost of anonymized trading, reflecting a broader industry trend.

Pros Cons
Wide variety of 200+ cryptocurrencies available Some popular cryptos like Dogecoin are not offered
Low maker fees (0.015%) High taker fees (0.03%)
Supports various payment methods Withdrawals can take several days
Good reputation Not regulated in all jurisdictions
KYC required for account creation and trading No anonymous trading allowed

Regulatory Authority

Firstly, the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), founded in 2000, serves as Canada's financial intelligence unit. Operating under the framework of the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) and its Regulations, FINTRAC's primary mission involves detecting, preventing, and deterring money laundering, terrorist financing, and other threats to Canada's security. ProEX holds an Exclusive Common Financial Service License with license number M20105184, governed by FINTRAC.

Additionally, ProEX is regulated by the Financial Crimes Enforcement Network (FinCEN), a bureau within the U.S. Department of the Treasury. As an integral part of safeguarding the financial system from unlawful activities, FinCEN combats money laundering, promotes national security, and facilitates the collection, analysis, and strategic dissemination of financial intelligence. ProEX's regulation by FinCEN is facilitated through an Exclusive Money Services Business (MSB) License, with license number 31000167334309.



ProEX prioritizes the security of its platform and takes several measures to safeguard user funds and personal information. These measures include encryption protocols and secure socket layer (SSL) technology to protect sensitive data during transmission. ProEX also implements robust firewalls and backup systems to prevent unauthorized access and potential data loss.

User feedback regarding the security measures of ProEX is generally positive, with users appreciating the platform's commitment to ensuring a secure trading environment. However, it is important to note that no system is completely immune to cybersecurity risks, and users are advised to take additional precautions such as enabling two-factor authentication and using strong, unique passwords.

In addition to technical security measures, ProEX also maintains compliance with regulatory authorities, such as the US Financial Crimes Enforcement Network (FinCEN). This regulatory oversight helps to ensure that the exchange operates within legal frameworks and follows anti-money laundering (AML) and know your customer (KYC) procedures.

Overall, while ProEX takes proactive steps to maintain security and user feedback is generally positive, it is important for users to remain vigilant and take appropriate measures to protect their information and funds.

Cryptocurrencies available

ProEX boasts an extensive array of 200+ cryptocurrencies for trading versatility. Noteworthy options encompass

  • Bitcoin,

  • Ethereum,

  • Tether,

  • USD Coin,

  • Binance Coin,

  • Ripple,

  • Solana,

  • Cardano,

  • Avalanche,

  • Terra,

  • Dogecoin.

Cryptocurrency listing speed is claimed to be fast. Dynamic price fluctuations mean that up-to-date pricing is crucial. Presently, Bitcoin stands at $20,456.90, Ethereum at $1,181.62, and Tether at $1.00 on ProEX. In terms of market capitalization, Bitcoin leads with over $387 billion, trailed by Ethereum with $147 billion. Bitcoin's 24-hour trading volume surpasses $20 billion, and Ethereum follows closely at over $10 billion in the same period on ProEX.


How to open an account?

The registration process for ProEX is straightforward and can be completed in a few simple steps:

1. Visit the ProEX website and click on the “Sign Up” or “Register” button.


    2. Provide the required personal information, including your full name, email address, and password.


    3. Verify your email address by clicking on the verification link sent to your email.

    4. Complete the KYC (Know Your Customer) process by submitting a scanned copy of your identification document, such as a passport or driver's license.

    5. Wait for the verification process to be completed, which may take a few minutes to several business days, depending on the volume of registrations.

    6. Once your account is verified, you can log in to your ProEX account and start trading cryptocurrencies.

    It is important to note that ProEX may require additional information or documentation during the registration process to comply with regulatory requirements and ensure the security of the platform.


    ProEX offers a diverse fee structure catering to different transaction types. When it comes to coin trading, a maker fee is set at 0.015%, while the taker fee initiates at 0.03%. For contract trading, the maker fee holds at 0.02%, and the taker fee stands at 0.05%. Engaging in over-the-counter (OTC) trading carries a fee of 0.05%. While recharge fees are non-existent, withdrawal fees are subject to fluctuation, contingent upon prevailing conditions. Withdrawal limits are contingent on user authentication: verified users can withdraw up to 5 times within 24 hours or a maximum of 3 BTC 30,000 USDT, whereas non-authenticated users are capped at 500 USDT within a 24-hour period.

    Volume Taker Fee Maker Fee
    Coin Trading 0.03% 0.015%
    Contract Trading 0.05% 0.02%
    OTC Trading 0.05% N/A

    Deposit & Withdrawal

    ProEX provides users with the convenience of connecting up to four distinct payment methods for deposit and withdrawal purposes. These methods encompass Alipay, WeChat, bank cards, and PayPal. To establish fiat payment methods, the process is streamlined across both the app and web interfaces. On the app, users can log in, proceed to the 'Assets' section, and navigate to 'Fiat' and 'Payment Methods' to effortlessly add and configure their preferences. Similarly, on the web version, users can achieve this by accessing the 'User Center' and 'Fiat Setting,' choosing from the options of Alipay, WeChat, bank cards, or PayPal. It's important to note that each payment method is linked to a single account. Once the requisite information and validation codes are entered, users can seamlessly complete the binding procedure.

Payment Method Buy Sell Add Cash Cash Out Speed
Alipay Yes Yes Yes Yes Fast
WeChat Yes Yes Yes Yes Fast
Bank Cards Yes Yes Yes Yes Moderate
PayPal Yes Yes Yes Yes Moderate

    Educational Resources

ProEX provides a range of educational resources and tools to support traders in their trading journey. These resources include trading guides, video tutorials, and webinars, which aim to enhance traders' knowledge and skills in the virtual currency exchange market.

The trading guides offer valuable insights and information on various trading strategies, market analysis techniques, and risk management practices. These guides are designed to help traders understand the dynamics of the market and make informed trading decisions.

The video tutorials provide visual explanations and demonstrations of different trading concepts and strategies. They cover topics such as chart analysis, order types, and technical indicators, allowing traders to deepen their understanding of trading principles.

ProEX also conducts webinars, which are online seminars hosted by industry professionals. These webinars cover a wide range of topics, including market trends, trading psychology, and risk management. They provide traders with valuable insights and perspectives from experienced traders and experts in the field.

Furthermore, ProEX encourages community support and communication by providing various platforms such as forums and social media groups. These platforms enable traders to interact with each other, share trading ideas, and learn from one another's experiences. They serve as a valuable resource for traders to stay connected and updated with the latest market trends and developments.

Overall, ProEX's educational resources and tools aim to empower traders with the knowledge and skills necessary to navigate the virtual currency exchange market effectively.

Customer Support

When it comes to user support, ProEX offers various channels for assistance. You can reach out to ProEX Customer Service Center by email: support@proex.io. Their official website, https://www.proex.io/, provides essential information. For more detailed guidance, their Help Center at https://proex.zendesk.com/hc/zh-cn is available. Their service hours are Monday to Friday, 10:00-18:00 (UTC+8). If you prefer social media, ProEX is active on platforms like Facebook, Twitter, and LinkedIn. This comprehensive support network ensures users have multiple ways to get help and information.

Compare to similar Brokers

ProEX offers over 200 cryptocurrencies, with maker and taker fees at 0.02% and 0.03% respectively, and a $10 account minimum. They provide up to a 100% deposit bonus. In comparison, Binance offers over 500 cryptocurrencies, with maker and taker fees at 0.10%, no account minimum, and up to a 100% deposit bonus. Coinbase offers over 100 cryptocurrencies, with 0.50% maker and taker fees, a $25 account minimum, and up to $500 in rewards. Kraken offers over 60 cryptocurrencies, with 0.26% maker and taker fees, no account minimum, and up to $100 in trading fees waived.

Feature ProEX Binance Coinbase Kraken
Cryptocurrencies Over 200 Over 500 Over 100 Over 60
Maker fee 0.02% 0.10% 0.50% 0.26%
Taker fee 0.03% 0.10% 0.50% 0.26%
Account minimum $10 $0 $25 $0
Promotions Up to 100% deposit bonus Up to 100% deposit bonus Up to $500 in rewards Up to $100 in trading fees waived

User Reviews

User 1:

“ProEX's got a solid security setup, SSL and encryption make me feel safe trading here. And hey, they're regulated by FINTRAC and FinCEN, that's a thumbs-up for legitimacy. The interface is user-friendly, easy to navigate, even for a newbie like me. But, gotta say, the variety of cryptocurrencies is insane! Customer support's quick and social media presence is a plus. Fees are fair, but watch out for withdrawal fees. Overall, it's a smooth ride, good job ProEX!”

User 2:

“User-friendly, sure, but ProEX's security is top-notch! Encryption, SSL, and regulatory backing from FINTRAC and FinCEN, my funds feel safe. However, the fee structure is a bit tricky; taker/maker fees, withdrawal charges – keep an eye on those. The range of cryptos is huge though, from BTC to ADA. I've had swift customer support responses through email and their Help Center's handy. Just wish deposit/withdrawal speeds were quicker. The variety of order types and stable platform balance it out for me. Cheers, ProEX!”


    In conclusion, ProEX presents a multifaceted profile with both strengths and areas for consideration. The exchange offers a wide array of over 200 cryptocurrencies, but some popular options like Dogecoin and Shiba Inu are notably absent. The low maker fee of 0.02% is a favorable aspect, yet the taker fee at 0.03% may appear comparatively higher. The variety of payment methods, including bank transfers and credit cards, is tempered by potential delays in withdrawals processing. ProEX garners a positive industry reputation and maintains regulatory compliance through entities like FINTRAC and FinCEN. However, the absence of regulation in certain jurisdictions raises caution. While user security measures are in place and feedback is generally positive, it's essential for users to exercise vigilance in protecting their funds. The availability of educational resources and community engagement supports traders' knowledge enhancement. Comprehensive customer support channels ensure users have access to assistance. In comparison with other brokers, ProEX's strengths include its diverse cryptocurrency offerings, low maker fee, and promotional bonuses, while its account minimum may be considered moderate.


    Q: What is the role of FINTRAC in Canada's financial system?

    A: FINTRAC is Canada's financial intelligence unit responsible for detecting and preventing money laundering and terrorist financing.

    Q: How does ProEX ensure the security of user information?

    A: ProEX employs encryption, SSL technology, firewalls, and backup systems to safeguard user data.

    Q: What cryptocurrencies can be traded on ProEX?

    A: ProEX offers more than 200 cryptocurrencies, including Bitcoin, Ethereum, and Cardano.

    Q: What are the steps to open an account on ProEX?

    A: Register on the ProEX website, provide personal details, verify email, complete KYC, wait for verification, then start trading.

    Q: What are the fees associated with ProEX's trading services?

    A: ProEX charges maker fees of 0.015% for coin trading and 0.02% for contract trading, along with varying withdrawal fees.

    Q: What educational resources does ProEX provide?

    A: ProEX offers trading guides, video tutorials, webinars, and community platforms to support traders' knowledge and skills.

    Q: How can users seek customer support from ProEX?

    A: Users can contact ProEX via email, visit their official website or Help Center, and connect through social media platforms.

    Q: How does ProEX compare to other brokers in terms of fees and offerings?

    A: ProEX offers a diverse selection of cryptocurrencies and competitive fees compared to brokers like Binance, Coinbase, and Kraken.

    Q: What are users saying about ProEX's security and services?

    A: Users appreciate ProEX's security measures, regulatory compliance, and customer support, while noting fee considerations and withdrawal delays.

    Risk Warning

    Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.