BIT2534725323's Review on Gate: On 2021-11-17，I deposited usdt from okex to gate.io. At that time, I didn’t see much and chose the OEC chain, because if the deposit chain selection was incorrect, it couldn’t be deposited before. I waited for a long time and didn’t arrive the account. I contacted gate.io. At first, the customer service said that it can be resolved in about a week and I already waited for over one month now. I will be replied that we are following progress and please wait patiently. We will reply if there is an update." I have had the experience of filling the wrong chain before. It can be solved by exporting the private key from my wallet. The whole process is completed in a few minutes. I don’t know what it means that gate.io keeps delaying it.

BIT2534725323

2021-12-27

Unable to withdraw

On 2021-11-17，I deposited usdt from okex to gate.io. At that time, I didn’t see much and chose the OEC chain, because if the deposit chain selection was incorrect, it couldn’t be deposited before. I waited for a long time and didn’t arrive the account. I contacted gate.io. At first, the customer service said that it can be resolved in about a week and I already waited for over one month now. I will be replied that we are following progress and please wait patiently. We will reply if there is an update." I have had the experience of filling the wrong chain before. It can be solved by exporting the private key from my wallet. The whole process is completed in a few minutes. I don’t know what it means that gate.io keeps delaying it.

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2021-11-17日由okex 充值 usdt 到 gate.io ，当时没多看选择了 OEC 链，因为以前充值链选的不对是充不过去的。等了很久没到账，给 gate.io 联系，客服一开始说大概一周可以解决，现在等了一个多月了，每次问进度的回复都是：“我们在持续跟进中，请耐心等待，有进度会在工单回复”，我自己以前有充错链的经历，自己的钱包导出私钥就能解决，整个处理过程几分钟搞定，不知道 gate.io 一直拖着是什么意思。