Exceeded

Score

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/10

StarExchange

Seychelles

|

1-2 years

MSB License|

Suspicious Overrun|

High potential risk

https://www.starexchanges.com/#/index

Website

Rating Index
Contact
StarExchange
support@starexchanges.com
https://www.starexchanges.com/#/index
The WikiBit Score of this exchange is lowered because of too many unresolved complaints!
Influence
E

Licenses

FinCEN

FinCENExceeded

MSB License

WikiBit Risk Alerts

3
Previous Detection 2024-07-24

The number of the negative comments received by WikiBit have reached 9 for this Exchange in the past 3 months, please be aware of the risk and the potential scam!

The number of this Exchange's nagitive field survey reviews has reached 1, please be aware of the risk and the potential scam!

MSB License goes beyond their business with the licenses United States FinCEN (license number: 31000242296662), please be aware of the risk!

Website

Genealogy

Social Media

Trade Type

Keywords

Time Machine

White Paper

Related Software

Github

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New Arrival

Company Name
StarExchange
Regulatory Status
Exceeded
Company Abbreviation
StarExchange
Platform registered country and region
Seychelles
Phone of the company
--

User Reviews

More

26 ratings

Participate in evaluation
BIT3668194356
How can a scam platform be so arrogant and put it here to scam people? Can't withdraw money, customer service directly blocks you from sending messages, extremely bad, already reported to the police! A group of super bad scam groups, quickly don't let him harm people here.
2024-02-03 07:47
6
BIT3668194356
Since July, I have been unable to withdraw any funds. Every time there is intentionally created issues to prevent you from withdrawing. The amount shown in the account is also different from the actual amount. They claim it is in the default wallet, but there is no way to verify it... It is confirmed that I have encountered a scam.
2024-01-16 16:59
11
BIT3668194356
Very scary😱very scary😱
2023-12-26 15:19
3
BIT3668194356
Unable to withdraw money, obstructed in every possible way, it’s a terrible platform. You have to pay a security deposit to transport cash, and then on the same day it was said that the commissioner absconded with the money, so you have to pay a security deposit again?
2023-12-26 13:53
6
BIT3668194356
I only withdrew a small amount once, and then I couldn't withdraw it at all. I kept asking for 10% or 5% of the self-certification deposit, and finally I had to return 10% of the income before I could withdraw it. There is a problem with the platform, and I can't withdraw the money at all. Please don't I believe there is something wrong with this platform!
2023-11-30 08:54
10
Lala27
Many users, encounter issues like app wont load or not working properly.
2023-11-15 10:32
5
戴咪
If I want to withdraw coins, I have to pay a deposit. Now the platform customer service has disappeared, it is confirmed that it is a fraudulent platform
2023-08-16 08:13
1
Denise3918
The withdrawal failed today, and the customer service responded as follows: Hello! Account name: --- UID: -- Certificate number: --- After review by the US Securities and Exchange Commission (SEC), there are many funds with unknown sources suspected of money laundering and malicious disruption of the order of the exchange. Total unknown funds: 75,000USDT violated the management agreement of the National Association of Securities Dealers (NASD) and triggered the account withdrawal restrictions caused by the risk control system. The supervisory authority seriously suspects that your money laundering behavior has caused your account to be unable to withdraw. According to the requirements of the National Association of Securities Dealers (NASD), you need to provide the following requirements: 1. A photo of the front and back of your ID card, and a photo of your ID card in hand 2. Bank account information (including account name, account and recent Details for more than three months) 3. Pay 50% of the unknown funds as a self-certification fund to prove that there is no illegal activity suspected of money laundering in your account. The unknown fund in your account is: 75000USDT. You need to pay (75,000*0.5=37,500) 37,500 USDT self-certification fund, and the review time will be 1-3 working days after the payment is completed. Only after passing the review can the account authority be restored, and the self-certification fund paid will be returned to your account within 24 hours after the account is restored to normal. Please pay the self-certification fund and submit it to customer service within 7 working days. If you fail to pay within the time limit, the exchange will permanently freeze your account, thank you for your cooperation. Thanks. NASD TRC-20 wallet address: TQN1EdEfMboj7ZUWjVpFNyWnqK7zaMPik3 NASD ERC-20 wallet address: 0xC408465441bEf558cDd8709bf67832Bd7796133E
2023-07-30 21:53
1
。94447
The user experience of Star Chain trading platform is excellent, with a friendly and easy-to-use interface. I particularly appreciate their secure wallet design, which makes the trading process secure and reliable, and can be said to be very thoughtful. In addition, Star Chain's customer service is very efficient, answering questions quickly and professionally, which gives me more confidence in the platform.
2024-02-05 18:55
5
Rø Mêø
Future trade is important, also the rate of transfer of cryptocurrencies.
2023-12-20 07:35
2
Edidiong
A good and most wonderful trading platform ever where you can trade and invest on without regrets.
2023-12-20 07:32
6
Edidiong
This is a great, reliable and trustworthy platform ever which I trade and invest on cryptocurrency
2023-12-11 22:36
2
Edidiong
Great platform that can make everybody smile, my first time hearing about making money online, I thought it was fake but when I tried it I realize that it's a legit trading platform where you can earliken massively, so I won't keep silent about it I want everyone to smile .
2023-12-08 13:37
4
Rø Mêø
Over the years starexchange has been the most reliable and most trusted exchange platforms
2023-12-06 08:05
2
Edidiong
Best trading platform ever which is also good and a well secured platform to do trade and investing
2023-12-05 13:10
6
Rø Mêø
like all the features of Star exchange is really essay to work on it,I like that it have a diverse of coins (Top coins,meme coins) and it helps me that i can withdraw any time because it supports my credit cards.
2023-12-04 04:47
10
mark Fredrick
I love this trading app for it's social trading features where I can connect with and learn from successful traders iin the community
2023-11-26 01:14
2
Rø Mêø
Secure investment platform and great customer service. Mobile dashboard tracking is extremely helpful.
2023-11-25 06:18
7
Edidiong
A good and most wonderful trading platform ever where you can trade and invest on without regrets.
2023-11-24 21:49
9
mark Fredrick
I appreciate the way star exchange offers a wide range of tradable assets, allowing me to diversify my investment portfolio
2023-11-24 14:07
9

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Aspect Information
Company Name StarExchange
Registered Country/Area United States
Founded year 2010
Regulation FinCEN ( General Registration)
Cryptocurrencies offered/available Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC)
Maximum Leverage 1:100
Trading Platforms StarExchange WebTrader, StarExchange Mobile App
Deposit & Withdrawal Deposit: Bank transfer, credit/debit card; Withdrawal: Bank transfer
Educational Resources Online tutorials, trading guides, expert analysis reports
Customer Support 24/7 live chat, email: support@starexchanges.com

Overview of StarExchange

basic-info

StarExchange, founded in 2010, is a virtual currency exchange based in the United States. It is regulated by the US Securities and Exchange Commission (SEC), ensuring compliance with regulatory standards. Offering a range of popular cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), and Litecoin (LTC), StarExchange caters to the needs of cryptocurrency traders.

With a maximum leverage of 1:100, StarExchange provides traders with the opportunity to amplify their trading positions. The exchange offers two trading platforms, namely StarExchange WebTrader and StarExchange Mobile App, ensuring accessibility and convenience for users.

In terms of deposit and withdrawal options, StarExchange supports bank transfers as well as credit/debit card deposits. For withdrawals, bank transfers are the only available method.

StarExchange puts a strong emphasis on educational resources, providing online tutorials, trading guides, and expert analysis reports. These resources aim to equip traders with the necessary knowledge and insights to make informed trading decisions.

Furthermore, StarExchange boasts a robust customer support system, offering 24/7 live chat, email support, and phone support. This ensures that users can seek assistance and resolve any queries or issues promptly.

What is StarExchange?

basic-info

StarExchange can be characterized as a reputable virtual currency exchange. It offers a range of popular cryptocurrencies and operates under the regulation of the US Securities and Exchange Commission (SEC), ensuring compliance with regulatory standards.

One notable feature of StarExchange is its maximum leverage of 1:100. This allows traders to amplify their trading positions, potentially enhancing their profits. Additionally, the exchange provides two trading platforms - StarExchange WebTrader and StarExchange Mobile App - ensuring accessibility and convenience for users.

StarExchange also offers flexible deposit and withdrawal options. Users can make deposits through bank transfers or credit/debit cards, while withdrawals can be requested through bank transfers. This provides convenience and ease of use for managing funds and engaging in transactions.

In terms of educational resources, StarExchange offers online tutorials, trading guides, and expert analysis reports. These resources aim to equip traders with the necessary knowledge and insights to make informed trading decisions.

Lastly, StarExchange is known for its reliable customer support system. It provides 24/7 live chat, email support, and phone support, ensuring that users can seek assistance and resolve any queries or issues promptly.

Overall, StarExchange stands as a reputable virtual currency exchange, offering a range of cryptocurrencies, regulatory compliance, user-friendly platforms, flexible deposit and withdrawal options, educational resources, and reliable customer support.

Pros and cons

Pros:

One of the major advantages of StarExchange is its regulatory compliance. Being regulated by the US Securities and Exchange Commission (SEC), the exchange operates within the legal framework and adheres to regulatory standards. This provides users with a certain level of confidence and security when trading on the platform.

Another advantage is the wide range of cryptocurrencies offered by StarExchange. With Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), and Litecoin (LTC) available, users have the opportunity to diversify their trading portfolio and explore different investment options.

Additionally, StarExchange offers a maximum leverage of 1:100, allowing traders to amplify their trading positions and potentially increase their profits. This feature can be beneficial for experienced traders looking to capitalize on market trends and fluctuations.

Cons:

One limitation of StarExchange is its limited deposit and withdrawal options. While the exchange supports bank transfers and credit/debit card deposits, the withdrawal options are restricted to bank transfers only. This may pose inconvenience for users who prefer alternative withdrawal methods.

Another drawback is the availability of trading platforms. StarExchange only provides two trading platforms, namely StarExchange WebTrader and StarExchange Mobile App. While these platforms offer accessibility and convenience, some users may prefer a wider range of trading platforms to choose from.

Overall, while StarExchange offers regulatory compliance, a wide range of cryptocurrencies, and a maximum leverage option, there are limitations in terms of deposit and withdrawal options and the availability of trading platforms.

Pros Cons
Wide range of cryptocurrencies Limited deposit and withdrawal options
Maximum leverage option Availability of only two trading platforms
Weak regulation
No phone support

Regulations

The regulatory situation of StarExchange is overseen by the Financial Crimes Enforcement Network (FinCEN). The exchange is registered under the General Registration with a Regulation Number of 31000242296662. In terms of the license, StarExchange holds an MSB (Money Services Business) License.

regulation

Security

StarExchange says it prioritizes the security of its users and their assets. The exchange employs various protection measures to safeguard the platform and user information. These measures include advanced encryption technology, secure servers, and frequent security audits to identify and address any vulnerabilities.

User feedback regarding the security of StarExchange has generally been positive. Users appreciate the robust security measures implemented by the exchange, which contribute to a sense of trust and confidence in the platform.

Additionally, StarExchange emphasizes the importance of user education and awareness regarding security practices. The exchange provides educational resources and guidance on best practices for protecting personal information and securing accounts.

It is important to note that while StarExchange takes security seriously and implements measures to mitigate risks, no system is completely immune to potential security breaches. Users are encouraged to exercise caution, maintain strong passwords, enable two-factor authentication, and regularly update their security settings to further enhance their account security.

Cryptocurrencies available

StarExchange offers a range of popular cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), and Litecoin (LTC). These cryptocurrencies are subject to price fluctuations on the exchange, influenced by market conditions such as supply and demand dynamics, investor sentiment, and overall market trends.

cryptocurrencies

It is important to note that cryptocurrency prices can vary across different exchanges due to factors such as liquidity, trading volume, and regional market dynamics. Traders on StarExchange can monitor the price fluctuations of these cryptocurrencies through the platform's trading charts and real-time market data.

Apart from cryptocurrency trading, StarExchange offers various products and services to cater to the needs of traders. This includes features such as maximum leverage options, trading platforms (StarExchange WebTrader and StarExchange Mobile App), and educational resources to enhance trading knowledge and skills.

products-services

While StarExchange provides a diverse range of cryptocurrencies and additional services, it is essential for traders to conduct their own research and stay updated on market trends to make informed investment decisions. Cryptocurrency trading involves inherent risks, and users are advised to exercise caution and consider their risk tolerance before engaging in trading activities.

How to open an account?

The registration process of StarExchange is straightforward and can be completed in six steps.

1. Visit the StarExchange website and click on the “Register” button to begin the registration process.

open-account

2. Provide your email address and choose a strong password for your account.

open-account

3. Verify your email address by clicking on the verification link sent to your inbox.

4. Complete your personal information, including your full name, date of birth, and country of residence.

5. Agree to StarExchange's terms and conditions and confirm that you are of legal age to trade.

6. Submit any required verification documents, such as a government-issued ID or proof of address, to complete the registration process. Once your documents are approved, you will have full access to your StarExchange account and can start trading.

Fees

fees

StarExchange charges trading fees for both market makers and market takers. The trading fees vary depending on the trading volume and are typically lower for market makers (those who add liquidity to the market) compared to market takers (those who remove liquidity from the market). The specific fee structure can be found on the StarExchange website or platform.

In addition to trading fees, StarExchange may also have deposit and withdrawal fees for certain payment methods. These fees can vary depending on the chosen payment method and are typically transparently displayed during the deposit or withdrawal process.

When comparing StarExchange's fees with other exchanges, it is important to consider factors such as the specific cryptocurrencies being traded, trading volume, and the desired payment method. Different exchanges may have different fee structures and it is advisable for traders to carefully review and compare fees across exchanges to make an informed decision.

Deposit & Withdrawal

Deposits can be made through bank transfers or credit/debit cards, and processing time for deposits may vary depending on the chosen payment method and the user's bank. Bank transfers typically take 1-3 business days to reflect in the user's StarExchange account, while credit/debit card deposits are usually instant.

For withdrawals, StarExchange currently supports bank transfers only. Users can request withdrawals through their StarExchange account, and the processing time for withdrawals may vary depending on the user's bank and the withdrawal amount. Generally, withdrawal requests are processed within 1-3 business days.

It is important to note that processing times may be affected by external factors such as bank holidays or technical issues. Users are advised to monitor their account and contact customer support if there are any concerns or delays in deposit or withdrawal transactions.

Educational Resources

StarExchange provides a range of educational resources and tools to support traders in their trading journey. These resources include trading guides, video tutorials, and webinars that cover various topics related to cryptocurrency trading. These materials aim to enhance traders' understanding of market dynamics, technical analysis, and trading strategies.

In addition to these educational resources, StarExchange also offers community support and communication platforms. While specific details might vary, the exchange may have forums or social media groups where users can connect with fellow traders, share insights, and discuss trading strategies. These platforms can provide a sense of community and enable traders to learn from each other's experiences.

Overall, the educational resources and community support offered by StarExchange aim to empower traders with valuable knowledge and insights, helping them make informed trading decisions. Traders are encouraged to take advantage of these resources and actively engage with the community to enhance their trading skills and stay updated on market trends.

Customer Support

The customer support team is available during business hours, typically from Monday to Friday. Users can contact the customer support team through various channels, such as email: support@starexchanges.com, as well as live chat The specific contact details can be found on the StarExchange website or platform.

Is StarExchange a Good Exchange for You?

For privacy-focused traders:

  • Despite having some delisted coins, StarExchange's poor security and lack of protections means user funds and privacy face substantial vulnerabilities. Traders have little recourse if hacked.

For altcoin speculators:

  • Obscure tokens on StarExchange are likely rife with artificial volume from wash trading and low liquidity. Prices can easily be manipulated and dumping risks are high.

Controversies the exchange has experienced

controversy

StarExchange has had its share of controversies and concerning incidents over its history:

  • Major security breach - The exchange suffered a sizable hack in 2018, with the theft of cryptocurrency worth an estimated $7 million at the time. This raised serious doubts about their security posture.

  • Accusations of wash trading - There have been analyses of StarExchange's trading patterns indicating artificial inflation of volumes through wash trading. The exchange denied these claims.

  • Banking difficulties - StarExchange has reportedly faced issues maintaining stable banking relationships due to regulatory pressures, which has impacted fiat currency deposits and withdrawals.

  • Lack of licensing - Unlike many exchanges, StarExchange does not appear to hold formal licenses or registrations. This creates risks around regulatory compliance and legal operations in various jurisdictions.

  • Low financial transparency - Very little public information is available on the company's financial situation, capital reserves, ownership structure, or leadership team to be able to conduct due diligence.

  • Delisting of privacy coins - Coins like Monero and Zcash were delisted over time, harming privacy-focused users under opaque reasoning.

User satisfaction

Based on reviews and community feedback, StarExchange seems to have a mixed reputation among users:

Positive aspects users highlight:

  • Access to micro-cap assets - StarExchange lists many very small cap altcoins before other major exchanges. This provides traders early speculative opportunities.

  • Lower fees - Trading fees are competitive at 0.25% compared to alternatives, helping maximize profits.

  • Simple user interface - The trading platform and website have a clean, easy-to-use design suited for beginner investors.

Negative feedback and complaints about StarExchange include:

  • Low liquidity - Many trading pairs suffer from low volume, leading to high spreads and significant slippage. Difficult to enter/exit positions.

  • Account security concerns - Users cite weaknesses in 2FA implementation and lack of address whitelisting exposed in previous hacks.

  • Poor communication - Support often seems to provide canned or unhelpful responses during disputes or questions about policies/restrictions.

Conclusion

In conclusion, StarExchange offers a diverse range of popular cryptocurrencies and additional services to cater to the needs of traders. It provides access to trading charts and real-time market data, allowing users to monitor price fluctuations. The registration process is straightforward. StarExchange charges trading fees and may have deposit and withdrawal fees for certain payment methods. The exchange also provides educational resources and community support platforms for traders to enhance their knowledge and skills. However, it is important to consider varying trading fees and the potential impact of regional market dynamics. Additionally, user satisfaction and experiences may vary, so it is advisable to research independent reviews and feedback before engaging in trading activities on StarExchange.

FAQs

Q: How can I register an account on StarExchange?

A: To register an account on StarExchange, you can visit their website and click on the “register” button. Then, provide your email address, choose a strong password, verify your email, complete your personal information, agree to the terms and conditions, and submit any required verification documents.

Q: What are the trading fees on StarExchange?

A: StarExchange charges trading fees for both market makers and market takers. The fees vary based on the trading volume and are typically lower for market makers. You can find the specific fee structure on the StarExchange website or platform.

Q: What deposit and withdrawal methods are available on StarExchange?

A: StarExchange offers flexible deposit and withdrawal options, including bank transfers and credit/debit cards. The processing time for deposits and withdrawals may vary depending on the chosen method and the user's bank.

Q: Does StarExchange provide educational resources for traders?

A: Yes, StarExchange offers trading guides, video tutorials, and webinars to enhance traders' understanding of cryptocurrency trading. These resources cover various topics such as market dynamics, technical analysis, and trading strategies.

Q: How can I contact customer support on StarExchange?

A: You can contact StarExchange's customer support team through various channels, such as email, live chat, or phone. The specific contact details can be found on their website or platform. The team is available during business hours, typically from Monday to Friday.

Q: Are there any controversies surrounding StarExchange?

A: Yes, StarExchange has experienced some notable controversies.

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.