御风而行70404
2022-02-12
Malicious Liquidation
After one of my transactions was liquidated, the remaining $115 in my account was forcibly deducted, which was said to be a liquidation penalty!
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我的一笔交易强平后账户剩下的115美金被强行扣除,说是强平惩罚!

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What is the entrust for? It is just to allow people to avoid focuing too much on that. All self-traders are reshuffled. This exchange is invincible....Technical criticals: The customer service make the call and communicate: 1. The customer service said: The system trigger it as you setted(quibble). I said: Come on, I made a double, alert trigger and stop loss trigger. 2. The customer serivce said: your setting price is wrong. You should set the latest price. The fluctuation is huge so it is not triggered...I said: Why? What are you talking about.? Firstly, the system has take profit and stop loss and it requires liquidation to trigger taht?(Then, what is this function for? Why other platforms do not have such problems?). Secondly, the methods that I set are same and it is not just once. Is it because the price fluctuates greatly that your system does not work? Has the mandate expired? The loss of a few hundred U is not a big deal. I want hundreds of thousands of U to go in. Are you still letting me sleep? ? The least thing is not to shirk, at least you have to improve the system, right? Make it worth for your users! ! ! Figure 1. Beijing time: 5.08 set the take profit and stop loss price. Figure 2. Beijing time: 7.45 am I wake up by myself and find that it was not triggerd somehow. Luckily, I deposit three times margin and it is 60 dollars away from the margin...I quickly close the position mannully. I lost 200%(It is not just happened once, I contact the customer service this time). Everyone takes a look on the communication. It is so weird. Is the customer your biggest client? Should you improve you rsystem? Does it take liquidation to trigger it every time?As for such a large trading platform to shirk responsibility for a few hundred U! ! You can image if there is a bigger problem....Figure 3456789 Beijing time: screenshots of customer chats after 7:45! I can only work late after this.
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Year of the Tiger activity reward is not paid, maliciously refused and maliciously hung up the phone, and the phone call with Beijing did not explain and keep shirking
OKX
Domestic Regulation
5-10 years
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