Coinbase Points to Multi-Zone AWS Failures Behind Outage
exchange Coinbase (Nasdaq: COIN) disclosed through Coinbase Support that a May 7 outage disrupted core trading services after failures spread through Amazon Web Services (AWS) infrastructure. Around 8 p.m. ET, Coinbase systems flagged high error rates across multiple services before tracing the disruption to failures tied to an AWS availability zone in the US-EAST-1 Region. The firm noted its systems were designed to withstand a single-zone outage and recover quickly, but the disruption expanded beyond the exchanges expected single-zone recovery conditions. Users experienced trading interruptions while AWS teams worked to restore temperature controls and related Amazon Managed Services. Coinbase Support stated in a May 8 post on X: “We observed failures impacting multiple AWS zones, which caused an extended outage of core trading services.” The outage followed the exchanges May 7 first-quarter earnings release, which highlighted record market share, $202 billion in quarterly trading volume, and annualized retail derivatives revenue above $200 million. The Nasdaq-listed crypto firm also reported $294 billion in assets held on the platform during the quarter. Earlier updates from Coinbase linked the disruption to increased temperatures in the affected Availability Zone, use1-az4. The company said trading would be re-enabled gradually by first placing all markets into “Cancel Only” mode before