OpenAI Pushes New ChatGPT Safety Features as Lawsuits Mount
OpenAI says ChatGPT can now better spot signs of self-harm or violence during ongoing conversations.The update comes as the company faces lawsuits and investigations over claims that ChatGPT mishandled dangerous conversations.OpenAI said the new safeguards rely on temporary “safety summaries” rather than permanent memory or personalization. OpenAI on Thursday announced new safety features designed to help ChatGPT recognize signs of escalating risk across conversations as the company faces growing legal and political scrutiny over how its chatbot handles users in distress. In a blog post, OpenAI said the updates improve ChatGPTs ability to identify warning signs tied to suicide, self-harm, and potential violence by analyzing context that develops over time instead of treating each message separately. “People come to ChatGPT every day to talk about what matters to them—from everyday questions to more personal or complex conversations,” the company wrote. “Across hundreds of millions of interactions, some of these conversations include people who are struggling or experiencing distress.” According to OpenAI, ChatGPT now uses temporary “safety summaries,” which it described as narrowly scoped notes that capture relevant safety-related context from earlier conversations. “In sensitive conversations, context can matter as much as a single message,” the company wrote. “A request that appears ordinary or ambiguous on