The Future Of Customer Feedback Is Real Time And AI-Powered

Im a fan of feedback. Surveys are important. Knowing how well you are doing (or not doing) is a gift. When we receive positive feedback from our customers, we can operationalize it to enhance the experience. When we receive negative feedback, we can fix it for future customers. The point is, we should embrace feedback as one of the most important tools we have to ensure a better future for our company and customers.  Traditional Feedback  Typically, companies seek feedback by sending a survey, usually by email, after the interaction between the company and the customer. When done right, it is sent in a timely manner and doesn‘t overwhelm the customer with too many questions. I advocate that shorter is better. But often companies don’t get the full picture. My 2026 CX research finds that just 20% of customers “almost always” complete surveys. While 100% is not a realistic expectation, when just one out of five customers gives you feedback, is it enough?  Real-Time Feedback  This is about getting customer feedback in the moment. If the feedback is negative, it can be acted upon before the customer is out the door. If it‘s positive, it can allow a manager or employee the opportunity to

05-25Industry

Hyperliquid (HYPE) Tanks 25%, But the Price is Somehow Up

On paper, Hyperliquids tokenomics appear contradictory at this time. Due to dilution pressure and unlock-related worries, HYPE effectively lost about 25% of its value, but the market still drove the token to new all-time highs above $63. That seems illogical until you consider the actual pricing strategies used by traders.  Hyperliquids unending revenue stream  Fully diluted valuation is the main problem. The market is aware that millions more tokens are still planned to unlock over time, and HYPEs circulating supply is still far below its maximum supply. Although only a small portion of the supply is actively traded, CoinGecko data indicates that the projects FDV already exceeds $60 billion.  HYPE/USDT Chart by TradingView  Momentum is usually destroyed by that kind of setup. There are numerous tokens in cryptocurrency history that experienced early rallies, later supply unlocks, and subsequent months of bleeding out. The market anticipated that Hyperliquid would do the same.  Bitcoin (BTC), Hyperliquid (HYPE), Zcash (ZEC), Dogecoin (DOGE) and Ethereum (ETH) Price Analysis for May 23: Fundamental Shift in Investors Sentiment  Fidelity: Bitcoin in Early Bull Market  Fears of aggressive sell pressure were raised by impending unlocks, including nearly 10 million HYPE linked to contributor distributions. Instead of acting like a speculative altcoin, Hyperliquid began acting

05-25Industry

AI agents are starting to pay with crypto as Coinbase, Stripe and Visa want in, Keyrock report says

Artificial intelligence (AI) agents autonomously spending money online is still a tiny market, but some of the worlds largest tech, payments and crypto firms are already racing to build the infrastructure for it, Keyrock said in a new report.  The crypto trading and investment firm estimated that AI agents settled over $73 million across roughly 176 million transactions on blockchain rails between May 2025 and April 2026.  The volumes remain negligible compared to traditional finance (TradFi). Visa, for example, alone processes $14.5 trillion annually. But the significance lies less in the headline U.S. dollar value and more in how quickly the infrastructure stack is forming, the report argued. Global firms such as Coinbase (COIN), Stripe, Google (GOOG) and Visa (V) all rolled out competing systems for machine-to-machine payments.  The broader idea behind agentic payments is that software increasingly consumes digital services autonomously rather than through human-managed subscriptions and accounts. An AI trading agent, for example, could continuously purchase market data, cloud computing or AI-generated analysis in tiny increments throughout the day without a human authorizing each payment manually.  That potential is driving ambitious forecasts how big the agentic payment sector could grow. Gartner projects AI agents could intermediate $15 trillion in purchases by 2028,

05-25Industry

Hyperliquid ETFs record $36 mln inflows in 5 days: Arthur Hayes adds to the HYPE

Tech  Hyperliquid ETFs record $36 mln inflows in 5 days: Arthur Hayes adds to the HYPE  Bitcoin Ethereum News  Institutional interest around Hyperliquid [HYPE] increasingly strengthened after crypto-linked investment products began attracting stronger trading participation and fresh capital inflows.  Broader market attention had already accelerated once regulated exposure vehicles started expanding across derivatives-focused infrastructure platforms.  However, Bitwises Hyperliquid ETF later recorded more than roughly $40 million in trading volume alongside nearly $11 million in inflows.  Earlier launch figures had also pushed Assets Under Management (AUM) toward roughly $30.5 million beneath steadily rising investor participation.  Source: X  That expansion increasingly suggested institutions were beginning to view Hyperliquid as a maturing derivatives infrastructure layer rather than purely speculative trading exposure.  The ETFs staking structure and wallet transparency also reinforced broader confidence around operational maturity and ecosystem credibility.  That progression increasingly positioned Hyperliquid closer toward sustained institutional relevance beneath expanding crypto-market infrastructure adoption.  Arthur Hayes HYPE profit-taking intensifies market attention  Hyperliquids momentum recently strengthened after rising ETF participation and expanding derivatives activity pushed HYPE toward the broader $55 region.  Earlier optimism also intensified because institutional attention steadily accelerated beneath growing ecosystem adoption and speculative demand.  However, Arkham-linked flows later revealed a wallet tied to Arthur Hayes deposited roughly 115,453 HYPE worth nearly $6.33 million into Bybit.  That transfer

05-24Industry

Dogecoin traders panic sell - DOGE dips below $0.1, liquidations reach $16 mln

Tech  Dogecoin traders panic sell – DOGE dips below $0.1, liquidations reach $16 mln  Bitcoin Ethereum News  Dogecoin liquidation hit $16 millionSource: CoinGlass  Source: CoinGlass  Source: CoinGlassCan DOGE defend the $0.1 level, or is a bigger drop ahead?  Dogecoin lost its $0.1 support as Futures traders panicked and exited. With sentiment turning risk-off and appetite reduced, the market structure weakened significantly.  As a result, the memecoin‘s Connors RSI dropped further into the bearish zone, reaching 19, indicating heavy selling pressure. Likewise, the memecoin’s True Strength Index (TSI) dropped into the negative zone, further confirming the trends strength.  Source: TradingView  These two indicators suggest that bears are extremely dominant and that the downtrend is strong, leaving DOGE exposed to further losses. If bearish pressure persists, Dogecoin is likely to see further losses, dropping to $0.096.  To see a trend reversal, DOGE bulls need to push for a daily close above $0.106.

05-24Industry

Pudgy Penguins down 14% after 712 mln token unlock: Can PENGU rebound?

Tech  Pudgy Penguins down 14% after 712 mln token unlock: Can PENGU rebound?  Bitcoin Ethereum News  Pudgy Penguins [PENGU] is down 14% in the past 24 hours. PENGU had the biggest loss among CoinMarketCaps top 100 crypto tokens during this period.  A couple of factors influenced this sudden crash, which occurred after a week of positive gains across the crypto sector.  Monthly unlocks fuel selling pressure  The number of transactions was growing, but sellers dominated them more. According to Dune Analytics, sell transactions were 19,865, while those of buyers were 19,648. However, the difference was not that big.  Additionally, the number of daily sellers was 959, while the number of buyers was 804.  Source: Dune Analytics  This sale came as a result of monthly unlocks of 712.4 million PENGU worth $6.25 million.  Of this amount, 279.3 million PENGU worth $2.45 million was meant for the company, while 433.1 million tokens valued at $3.80 million went to the current and future teams.  Network data from Arkham showed the teams distributed their tokens this week, valued at $3.40 million. Hence, this development potentially sparked sell pressure from on-chain traders.  Source: Arkham  Furthermore, capital was leaving the broader altcoin market, and trending tokens like PENGU were taking the hardest hit. An increase in daily trading volume

05-24Industry

BCH Price Prediction: $320 Retest Before $450 Breakout - 65% Probability Within 30 Days

Market Context: Why BCH is Moving Now  Bitcoin Cash is caught in no man‘s land, trading at $380.70 after grinding through a brutal selloff that’s left it 26% below its 20-day average. The silence from major analysts tells you everything – BCH has become the forgotten stepchild while everyone chases AI tokens and memecoins. This neglect creates opportunity for contrarian plays, but only if you time the capitulation correctly.  The derivatives market is painting a clear picture with that -0.0121% funding rate. Shorts are so confident theyre willing to pay longs every 8 hours. When leverage gets this one-sided, reversals tend to be violent. Blockchain.news has been tracking similar setups across altcoins, and the pattern is becoming predictable – maximum pessimism precedes the strongest bounces.  Indicator Alignment  Every single moving average is acting as resistance, from the 7-day SMA at $386 all the way up to the 200-day at $511. This isn‘t just bearish – it’s a technical nightmare that suggests months of overhead supply. The MACD histogram sitting at perfect zero with the signal line at -19.20 shows momentum has completely stalled in oversold territory.  Hourly candlesticks (about 96 bars), same endpoint as our cryptocurrency price pages. Numbers below refresh from 1-minute klines.  Full BCH

05-24Industry

MYX jumps by 12% in its first major move since February - Whats next?

Tech  MYX jumps by 12% in its first major move since February – Whats next?  Bitcoin Ethereum News  MYX Finances [MYX] price action has recorded a noticeable surge after weeks of bleeding.  The token has not recorded any significant push since it crashed below $1 in late February. However, buyers are taking back their market share. In just 24 hours, MYX rose by 12%.  Consequently, the tokens on-chain metrics also registered massive gains. Specifically, interest in MYX appeared to be increasing, as buyers dominated the market at the press time trading price.  Source: TradingViewMomentum builds on fresh market participation  AMBCrypto‘s close analysis of the recent on-chain data revealed an impressive rise in the market’s Open Interest.  MYX Finances Open Interest stood at $11.2 million at press time after a 28% daily surge. This clearly showed that institutional investors and traders were investing in the dip.  The investor takes the first step, and the traders and retail investors follow. For MYX, the path seems to have been set, and retail players could soon join the party.  Source: Coinalyze  At the same time, buy positions now account for 82% of total daily market exposure. That level of dominance shows clear intent.  Buyers are not just present; they are in total control. Currently, they are

05-24Industry

XLM Price Prediction: $0.12 Breakdown Risk as Support Crumbles

Market Context: Why XLM is Moving Now  Stellar finds itself caught in cryptos broader consolidation phase, with the token grinding sideways while Bitcoin analysts maintain bullish targets between $73,000-$84,000. This divergence tells the story – while major coins prepare for potential breakouts, XLM is bleeding momentum against both USD and BTC pairs. The 0.89% daily gain masks deeper structural weakness, as the token trades well below most major moving averages.  The lack of recent KOL attention speaks volumes. When influencers go quiet on an asset, it typically signals either accumulation by smart money or complete abandonment. Given XLMs position near multi-month lows relative to moving averages, this silence feels ominous rather than constructive.  Technical Momentum Deteriorates  Technical momentum has turned decisively bearish across multiple timeframes. The MACD histogram sits at essentially zero with both MACD lines converging below the signal, showing exhausted buying pressure. More concerning is the Bollinger Band position at just 0.20 – XLM is hugging the lower band at $0.14 like a desperate swimmer clinging to a life preserver.  The RSI at 37.72 provides the only glimmer of hope, suggesting oversold conditions that could spark a relief bounce. However, RSI can remain oversold for extended periods during strong downtrends. The stochastic oscillator

05-24Industry

NEAR Price Prediction: $3.50 Target in 10 Days Before Overbought Correction to $1.80

Market Context: Why NEAR is Moving Now  NEAR Protocol has detonated upward with a blistering 27.36% daily gain, catapulting from $1.72 to $2.26 in a single session. This isn‘t random noise—it’s a breakout above all major moving averages that had been strangling price action for months. Trading volume exploded to $131.9 million on Binance alone, signaling institutional participation rather than retail FOMO.  The catalyst appears to be NEAR finally breaking free from the $1.44-$1.57 range that had become its prison. When assets compressed this long suddenly explode, they typically don‘t stop at the first resistance level—they overshoot dramatically before reality sets in. The strength of this move suggests underlying fundamentals have shifted, making Blockchain.news crypto market participants take notice of NEAR’s potential.  Technical Warning Signs Align  RSI has rocketed to 84.56, deep into overbought territory that historically precedes 15-25% corrections. The Stochastic readings at 96.34/%K and 77.07/%D are screaming extreme conditions while MACD histogram sits at zero with bearish momentum already forming, suggesting the rocket fuel is running out.  But heres the twist: NEAR sits 30% above its upper Bollinger Band at a 1.30 position, indicating parabolic behavior. When momentum this strong develops, assets frequently push another 20-30% higher before gravity reasserts itself. The daily

05-24Industry
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