Korbit Reopens Offline Customer Service Center in Seoul’s Busy Gangnam
Trading volumes may have dipped recently at crypto exchanges in South Korea and regulatory issues continue to plague the industry, but some trading platforms are staying positive – and the nations first-ever exchange has taken the bullish step of reopening its flagship bricks-and-mortar customer service center. Korbit opened its customer center in April 2018, but closed it in January of the following year as the crypto winter began to bite. The center is located on Teheran Street in Seouls affluent, highly commercial Gangnam District. While coronavirus pandemic-mitigating social distancing and hygiene restrictions remain in place, Korbit announced, per EDaily, that customers can now use the centers “counseling services” to get in-person advice on how to use the exchange, make trades and learn how to “deal with financial losses” with specialists. However, crypto-keen customers will not be able to simply walk in off the street – customers will need to plan their visits in advance, making reservations via a portal operated by the search engine and internet giant Naver. The decision follows similar bricks-and-mortar service center reopenings from fellow members of the South Korean “big four” trading platforms. Bithumb and Coinone, both of whom had closed their walk-in centers due to low trading volumes, lack of