賬戶凍結7周

BIT6263406822

交易者

2022-02-01 05:52

德國

我使用 dcoin 6 個月或更長時間，終于有了一些運氣。我進行了出金測試（只是為了測試設置），但真正的交易被取消了。從那以后（現在 7 周）我什么也做不了。所有我嘗試用“請聯系客戶支持”來回答......他們有3個或更多的郵件地址，我每周都給他們寫信，但從來沒有得到答案。客戶支持聊天告訴我他們無能為力，這是我應該耐心等待的另一個部門，我的帳戶處于風險控制之下:( ..我想有商業模式可以在您想賺錢時凍結您的帳戶出去

I used dcoin for 6 month or more, than I finally had some luck. I was able to do a test-withdraw (just to test settings), but the real transaction was canceled. Since than (7 weeks now) I can do nothing. All I try answers with "please contact customer support" .. they have 3 or more mail addresses, I write weekly to all of them but never get an answer. And the little support chat tells me they can't help, its another department I should be patient, my account is under risk-control :( .. I guess it is there business-model to freeze your account when you want to get money out