账户冻结7周

BIT6263406822

交易者

2022-02-01 05:52

德国

我使用 dcoin 6 个月或更长时间，终于有了一些运气。我进行了出金测试（只是为了测试设置），但真正的交易被取消了。从那以后（现在 7 周）我什么也做不了。所有我尝试用“请联系客户支持”来回答......他们有3个或更多的邮件地址，我每周都给他们写信，但从来没有得到答案。客户支持聊天告诉我他们无能为力，这是我应该耐心等待的另一个部门，我的帐户处于风险控制之下:( ..我想有商业模式可以在您想赚钱时冻结您的帐户出去

I used dcoin for 6 month or more, than I finally had some luck. I was able to do a test-withdraw (just to test settings), but the real transaction was canceled. Since than (7 weeks now) I can do nothing. All I try answers with "please contact customer support" .. they have 3 or more mail addresses, I write weekly to all of them but never get an answer. And the little support chat tells me they can't help, its another department I should be patient, my account is under risk-control :( .. I guess it is there business-model to freeze your account when you want to get money out