No Regulation

Score

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/10

zebpay

Singapore

|

5-10 years

Suspicious Regulatory License|

Medium potential risk|

https://zebpay.com/

Website

Yesterday Vol
7 Days
Rating Index
Influence

Influence

A

Influence Index NO.1

India 7.78

Better than 98.72% exchange(s)

Biz Area

Search Statistics

Advertising

Social Media Index

Influence
A

Licenses

No effective regulatory information has been founded yet, please pay attention to the risks!

Exchange Info

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Company Name
zebpay
Phone of the company
--
Company website
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Customer Service Email Address
--

WikiBit Risk Alerts

1
Previous Detection 2024-02-24

It has been verified that this Exchange currently has no valid regulation, please be aware of the risk!

Website

Genealogy

Social Media

Trade Type

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Time Machine

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Related Software

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New Arrival

Vol Stat

Influence

Yesterday Vol

7 Days

By company

$ 83,531

$ 83,531

14.7%

$ 79,450

$ 79,450

13.99%

$ 62,622

$ 62,622

11.02%

$ 53,925

$ 53,925

9.49%

$ 41,592

$ 41,592

7.32%

$ 30,202

$ 30,202

5.31%

$ 27,535

$ 27,535

4.84%

$ 25,234

$ 25,234

4.44%

$ 13,502

$ 13,502

2.37%

$ 11,105

$ 11,105

1.95%

$ 10,945

$ 10,945

1.92%

$ 9,140.39

$ 9,140.39

1.6%

$ 8,608.88

$ 8,608.88

1.51%

$ 8,153.92

$ 8,153.92

1.43%

$ 7,059.88

$ 7,059.88

1.24%

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zebpay · Company Summary

Aspects Information
Company Name Zebpay
Registered Country/Area India
Founded year 2014
Regulatory Authority Not regulated
Cryptocurrencies offered/available Over 100, including Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC)
Trading Platforms Zebpay mobile application
Deposit & Withdrawal Fiat currency, Cryptocurrencies
Customer Support Email, FAQ section, Support Ticket

Overview of zebpay

Zebpay is a cryptocurrency exchange founded in 2014 and headquartered in India. It is one of the oldest and most popular cryptocurrency exchanges in India, and it supports a wide variety of cryptocurrencies over 100. According to CoinMarketCap, the 24-hour trading volume of Zebpay is $27.4 million.

basic-info

Pros and cons

Pros:

  • Wide variety of cryptocurrencies: Zebpay supports over 100 cryptocurrencies, one of the widest selections of any exchange in India. This makes it a good option for traders who want to trade a variety of altcoins.

  • Competitive fees: Zebpay's fees are competitive, especially for maker orders. This makes it a good option for traders who want to save money on trading fees.

  • Cold storage: Zebpay uses cold storage for the majority of its user funds, and it requires users to enable two-factor authentication. This makes it a good option for traders who are concerned about the safety of their funds.

  • User-friendly exchange: Zebpay has a user-friendly interface that is easy to use for beginners and experienced traders alike. This makes it a good option for traders who are not familiar with cryptocurrency exchanges.

  • Mobile app: Zebpay has a mobile app for Android and iOS. This makes it a good option for traders who want to trade cryptocurrency from their phones.

Cons:

  • Limited Trading Platforms: Zebpay currently only operates through its mobile application, which may not be suitable for all users. Some traders may prefer to have access to alternative trading platforms, such as web-based platforms or desktop applications.

  • Restricted to Indian Customers: Zebpay is primarily focused on the Indian market and its services are limited to Indian customers. This means that individuals from other countries may not be able to access or use the exchange, which can be a disadvantage for international users looking for a global virtual currency exchange.

  • Slow customer support: Zebpay has been criticized for its slow customer support. Users have reported waiting days or even weeks to get a response from the exchange's customer support team.

  • Lack of regulation: Zebpay is not regulated by any major regulatory authority. This is a drawback for some traders who are concerned about the safety of their funds.

Pros Cons
Wide variety of cryptocurrencies Limited Trading Platforms
Competitive fees Slow customer support
Cold Storage Restricted to Indian Customers
User-friendly exchange Lack of regulation
Mobile app applied

Regulatory Authority

Zebpay doesn't have regulation from big authorities, which worries some traders about their money's safety. Remember, crypto exchanges aren't regulated like regular banks. So, using an unregulated exchange doesn't promise your funds will be safe.

Security

Zebpay offers a variety of security measures to protect user funds, including:

  • Cold storage: Zebpay stores the majority of its user funds in cold storage, which is an offline environment that is not connected to the internet. This makes it much more difficult for hackers to access user funds.

  • Multi-factor authentication (MFA): Zebpay requires users to enable MFA for their accounts. MFA adds an extra layer of security by requiring users to enter a code from their phone in addition to their password when logging in.

Cryptocurrencies available

Zebpay offers a wide variety of cryptocurrencies, with over 100 coins and tokens available to trade. Here are some of the most popular cryptocurrencies available on Zebpay:

  • Bitcoin (BTC)

  • Ethereum (ETH)

  • Tether (USDT)

  • Binance Coin (BNB)

  • XRP (XRP)

  • Cardano (ADA)

  • Solana (SOL)

  • Terra (LUNA)

  • Avalanche (AVAX)

  • Dogecoin (DOGE)

cryptocurrencies

Zebpay is constantly adding new cryptocurrencies to its platform, so it is a good idea to check the exchange's website regularly to see what is new. It is important to note that the availability of cryptocurrencies on Zebpay may vary depending on your region. You can check the exchange's website to see which cryptocurrencies are available in your region.

How to open an account?

The registration process of Zebpay can be summarized in the following steps:

1. Download the Zebpay mobile application from the App Store or Google Play Store and install it on your device.

2. Open the application and click on the “Sign up” button to begin the registration process.

open-account

3. Enter your mobile number and verify it through the OTP (One-Time Password) sent to your registered mobile number.

open-account

4. Create a strong and unique password for your Zebpay account to ensure the security of your account.

5. Set up a 6-digit PIN to provide an additional layer of security for accessing your Zebpay account.

6. Provide your basic personal information, such as your name and email address, to complete the registration process.

By following these steps, users can successfully register an account on Zebpay and start trading cryptocurrencies.

Fees

At Zepay, trading fees for this exchange vary based on the type of order. For spot trading, the maker fee is 0.20% and the taker fee is 0.25%. In intraday trading, the maker fee is 0.10% and the taker fee is 0.15%. As for futures trading, both the maker and taker fees are set at 0.075%.

Type of order Maker fee Taker fee
Spot 0.20% 0.25%
Intraday 0.10% 0.15%
Futures 0.075% 0.075%

Deposit & Withdrawal

Deposits

  • Indian Rupees (INR): Zebpay supports deposits in INR via bank transfer, UPI, and Paytm.

  • Cryptocurrencies: Zebpay supports deposits of over 100 cryptocurrencies, including Bitcoin, Ethereum, Tether, and Binance Coin.

Withdrawals

  • Indian Rupees (INR): Zebpay supports withdrawals in INR via bank transfer.

  • Cryptocurrencies: Zebpay supports withdrawals of over 100 cryptocurrencies, including Bitcoin, Ethereum, Tether, and Binance Coin.

The processing time for deposits and withdrawals on Zebpay can vary depending on factors such as the specific payment method used and the time taken by the banks involved in the transaction. It is recommended for users to refer to the Zebpay platform or contact their customer support for more specific information regarding the processing times for deposits and withdrawals.

Zebpay also charges a withdrawal fee of 0.0006 BTC for Bitcoin withdrawals and 0.005 ETH for Ethereum withdrawals.

Educational Resources

Zebpay provides educational resources and tools to support users in their virtual currency trading journey. These resources include trading guides, video tutorials, and webinars, which aim to enhance users' understanding of trading strategies, market analysis, and technical analysis.

The trading guides offer detailed information and explanations on various trading concepts, helping users make informed decisions when trading cryptocurrencies. Video tutorials provide visual demonstrations and step-by-step instructions on how to navigate the Zebpay platform and execute trades effectively. Webinars offer live educational sessions, allowing users to interact with experts and gain insights into market trends and trading strategies.

Zebpay also maintains a community support and communication platform through forums and social media groups. These platforms enable users to connect with each other, share experiences, and seek advice or support from fellow traders. It is important to note that these platforms are user-driven and do not involve direct participation from Zebpay representatives.

Overall, Zebpay's educational resources and tools aim to empower users with knowledge and support their trading endeavors. Users can access these resources to enhance their understanding of virtual currency trading and improve their trading skills.

Customer Support

Zebpay provides customer support to assist users with any inquiries or issues they may have. The customer support team is available during business hours, which are typically specified on the Zebpay platform or website. Users can contact the customer support team through various channels, such as email or a dedicated support ticket system.

customer-support

In terms of supported languages, Zebpay's customer support is typically available in English, as this is a widely-used language for virtual currency trading. However, it is recommended for users to check the Zebpay platform or contact customer support directly to confirm the specific language support available.

The availability and response time of customer support may vary depending on factors such as workload and the complexity of the inquiry. Users should allow for adequate time for the customer support team to respond and try to provide clear and concise information when seeking assistance.

Is zebpay a Good Exchange for You?

Zebpay is suitable for a range of trading groups, including beginners and experienced traders. For beginners, Zebpay's user-friendly interface and educational resources, such as trading guides and video tutorials, can be particularly beneficial. These resources can help new traders gain a better understanding of virtual currency trading concepts and develop their trading skills.

Experienced traders can also find value in Zebpay's platform. The availability of a wide range of cryptocurrencies for trading, including Bitcoin, Ethereum, Ripple, and Litecoin, allows for diverse trading opportunities. The platform's robust security measures and positive user feedback regarding security can provide experienced traders with a sense of trust and confidence.

Furthermore, Zebpay's community support and communication platforms, such as forums and social media groups, can be valuable for all trading groups. These platforms allow traders to connect with each other, share knowledge and experiences, and seek advice or support from fellow traders. They provide a space for traders to discuss market trends, trading strategies, and virtual currency news.

Controversies the exchange has experienced

Zebpay has experienced a number of controversies over the years. Some of the most notable controversies include:

  • Hacking: In 2018, Zebpay was hacked and over $40 million worth of cryptocurrency was stolen. Zebpay reimbursed all of the affected users, but the hack raised concerns about the security of the exchange.

  • Regulatory issues: Zebpay has been criticized for its lack of regulation. The exchange is not regulated by any major regulatory authority, which makes it a riskier proposition for users.

  • Customer service: Zebpay has been criticized for its poor customer service. Users have reported waiting days or even weeks to get a response from the exchange's customer support team.

  • High fees: Zebpay's fees are relatively high compared to other exchanges. This can make it a less attractive option for traders who are looking to save money on fees.

User Reviews

User Review 1

“Zebpay is my go-to exchange! The interface is a breeze to use, even for a newbie like me. They've got a solid selection of cryptocurrencies, and trading fees are quite reasonable. Plus, the security measures they've got in place, like two-factor authentication, make me feel confident about my funds. Customer support is prompt and helpful too. Just wish they had more trading options sometimes.”

User Review 1

“I had high hopes for Zebpay, but man, it's got some downsides. First off, it's not regulated, which made me nervous. I get it's a crypto thing, but still. And liquidity? Well, let's just say it's not the best. Customer support took ages to get back to me, and when they did, it wasn't super helpful. Trading fees? Okay-ish. Also, withdrawal speed? Not lightning fast, to be honest. I faced some glitches too. Needs more stability and a bit of fine-tuning.”

Conclusion

In conclusion, Zebpay is a virtual currency exchange that offers a user-friendly platform, educational resources, a diverse range of cryptocurrencies for trading, and community support platforms. These features make it suitable for both beginners and experienced traders. However, it is important to note that individual user experiences and preferences may vary. Some potential disadvantages include varying trading fees and deposit/withdrawal fees, as well as potential limitations in customer support availability. It is recommended for users to conduct thorough research, evaluate their own needs and preferences, and consider user reviews before deciding to use Zebpay as their virtual currency exchange of choice.

FAQs

Q: How do I register an account on Zebpay?

A: To register an account on Zebpay, you need to download the mobile application from the App Store or Google Play Store. Open the app, click on “Sign up,” enter your mobile number, verify it through OTP, create a strong password, set up a PIN, and provide your basic personal information.

Q: What are the trading fees on Zebpay?

A: At Zepay, trading fees for this exchange vary based on the type of order. For spot trading, the maker fee is 0.20% and the taker fee is 0.25%. In intraday trading, the maker fee is 0.10% and the taker fee is 0.15%. As for futures trading, both the maker and taker fees are set at 0.075%.

Q: How long does it take to deposit and withdraw funds on Zebpay?

A: The processing time for deposits and withdrawals on Zebpay can vary depending on the payment method and the banks involved. It is recommended to refer to the Zebpay platform or contact customer support for detailed information on processing times.

Q: Does Zebpay provide educational resources for traders?

A: Yes, Zebpay offers educational resources such as trading guides, video tutorials, and webinars. These resources aim to enhance users' understanding of trading strategies, market analysis, and technical analysis.

Q: What is the customer support availability on Zebpay?

A: Zebpay provides customer support during business hours, which are usually specified on the platform or website. Users can contact customer support through channels like email or a dedicated support ticket system.

Q: Who is Zebpay suitable for?

A: Zebpay is suitable for both beginners and experienced traders. The user-friendly interface and educational resources benefit beginners, while experienced traders can take advantage of a wide range of cryptocurrencies and robust security measures.

Q: Are there any disadvantages to using Zebpay?

A: Potential disadvantages of using Zebpay include varying trading fees and deposit/withdrawal fees, as well as potential limitations in customer support availability. It is important to evaluate your own needs and preferences before choosing Zebpay as your virtual currency exchange.

Risk Warning

Cryptocurrency trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.