Hello. I mistakenly transferred a significant amount of Dodge from my wallet to the hitbtc exchange, but after my mistake I came to pick it up, although I had already been authenticated, but the Dodge output is offline but the input is online. This amount of Dodge I had was to treat my child who has a digestive problem. Now, because Dodge Ham is blocked in an exchange office, I can not treat my child. He says that an exchange office has a problem with Dodge. Please advise how my problem wil