Bitfinex has launched live customer support to further enhance our user experience by providing instant access to our team of experts. The introduction of a live customer chat function, which is currently available Monday to Friday from 11:00 AM UTC until 15:00 PM UTC, expands our service offering from 24/7 email support. Our around-the-clock email support is already greatly valued and appreciated by our growing customer base. In due course, the live chat function will also migrate to a 24/7 service. Bitfinex's customer support already provides a level of expertise and personalised assistance that is unmatched in the digital token space, with our team of experts fluent in a variety of different languages. Customer support will be available in English, traditional and simplified Chinese, Russian and Spanish. Users simply click on the chat widget on the bottom right of their Bitfinex platform homepage to obtain hands-on assistance and guidance. Our customers can also obtain access to the live chat feature through our knowledge base, an educational resource covering all aspects of trading cryptocurrencies on Bitfinex.