Stoppage of Business

Score

0123456789.01234567890123456789
/10

UKEX

United Kingdom

|

Stoppage of Business

5-10 years|

EMI License|

High potential risk

https://ukex.com/#

Website

Rating Index
Influence

Influence

C

Influence Index NO.1

China Hong Kong 2.29

Better than 91.38% exchange(s)

Biz Area

Search Statistics

Advertising

Social Media Index

Influence
C

Licenses

FCA

FCARegulated

EMI License

Exchange Info

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Company Name
UKEX
Phone of the company
--
Customer Service Email Address
support@ukex.com
info@ukex.com

WikiBit Risk Alerts

1
Previous Detection 2024-04-18

This Exchange has ceased its operation, and it has been listed in WikiBit's shut down list of Exchange; please be aware of the risk!

Website

Genealogy

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Time Machine

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7 Days

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User Reviews

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15 ratings

Participate in evaluation
Tamba Sissoko
UKEX are scammers! The transaction fees are outrageously high. Worst customer service of all time!
2024-01-17 11:00
8
Kan Kitsada
Trading on UKEX is very slow. Deposits take days! And there are high fees. The interface size is also unreasonable.
2024-01-01 23:02
1
LAMI9158
The security features on this platform give me peace of mind. It's clear that they prioritize the safety of their users' assets.
2023-12-03 16:03
8
Eson Chih
UKEX has a clean and user-friendly interface, with relatively low transaction fees, allowing you to complete trades in no time! However, the price volatility is also higher, so caution is advised when investing.
2024-02-02 13:59
9
Gentle Tommy
I have been in crypto space so long.dont fall for negative review, in here the exchange is fantastic and easy to use.super fast.
2023-11-24 16:04
8
Gentle Tommy
UKEX offer a good selection of crypto currencies to trade.
2023-11-07 06:05
1
Edidiong
Great platform that can make everybody smile, my first time hearing about making money online, I thought it was fake but when I tried it I realize that it's a legit trading platform where you can earn massively, so I won't keep silent about it I want everyone to smile like me.
2023-12-22 11:53
2
Edidiong
A better platform for a better tomorrow where you can get your 100% gain
2023-11-24 21:50
8
Edidiong
I rate this platform one of the best of it's efficient,swift and reliable service.This was my first app of trading cryptocurrency,at first I thought there were scam but to my greatest surprise,I have gained and earn alot through this platform
2023-11-20 20:39
2
Edidiong
I used the platform some years back about 3 years ago. day trading rate is quite on a high side. it is also a good and secure platform to trade and invest on cryptocurrency
2023-11-07 14:05
10
Newton2834
UKEX is the leading cryptocurrency exchange platform offers different trading options, provides 24/7 customer support, high level of security. Very effective 👍
2023-11-03 18:30
3
BIT4090800789
The ukex Asia station has run away, and there is nothing left when the app opens.
2021-05-01 03:20
2
BIT3053361678
The coin hasn't arrived for two days and the customer service can not be contacted
2021-04-28 17:54
0
Verified Trader
I've heard mixed reviews about UKEX, but overall, UKEX seem to be a decent cryptocurrency exchange. Some users have praised their low fees and fast transaction processing times, while others have noted issues with their customer support.
2023-04-12 15:28
0
Verified Trader
I've been using UKEX for a few weeks now, and I find their platform to be quite user-friendly. They offer a good selection of cryptocurrencies to trade, and their fees are reasonable. However, I wish they had more advanced trading features.
2023-04-12 15:27
0

What is UKEX?

UKEX was a London-based cryptocurrency exchange founded in 2017. It was regulated by the FCA under regulation number 900025. The exchange supported various cryptocurrencies like Bitcoin, Ethereum, Tether, Binance Coin, USD Coin, XRP, Cardano, Solana, Terra, Avalanche, and more. It had trading fees of 0.1% for makers and 0.15% for takers. Users could contact customer support through email, live chat, and a ticket system.

However, recent issues have emerged:

  • The website is offline, preventing access.

  • Users have faced challenges withdrawing funds, with some accusing it of being a scam.

  • The platform appears inactive, with doubts about its operational status.

    Potential users and investors should be cautious due to these concerns surrounding UKEX.

Aspect Details
Name UKEX
Year of Foundation 2017
Regulation Status Was regulated by FCA under regulation number 900025
Supported Cryptocurrencies Bitcoin (BTC), Ethereum (ETH), Tether (USDT), Binance Coin (BNB), USD Coin (USDC), XRP (XRP), Cardano (ADA), Solana (SOL), Terra (LUNA), Avalanche (AVAX), and more (exact list not provided)
24-hour Trading Volume Not specified
Trading Fees Maker Fee: 0.1%<br>Taker Fee: 0.15%
Customer Support Channels Email Support, Live Chat Support, Support Ticket System
basic-info

Regulatory Authority:

UKEX was regulated by the Financial Conduct Authority (FCA) under regulation number 900025. It held an EMI (Electronic Money Institution) license from Contis Financial Services Limited.

regulation

Pros and Cons:

Pros of UKEX:

  • Regulatory Oversight: UKEX was regulated by the Financial Conduct Authority (FCA), which provides a level of credibility and accountability to the exchange's operations.

  • Security Measures: The use of two-factor authentication (2FA) and advanced encryption protocols demonstrates a commitment to securing user accounts and transactions.

  • Cryptocurrency Variety: UKEX offered a range of popular cryptocurrencies for trading, including Bitcoin, Ethereum, and other prominent tokens.

  • Educational Resources: The provision of guides, videos, webinars, forums, and social groups can be beneficial for users looking to enhance their cryptocurrency trading skills and knowledge.

  • Community Engagement: The availability of community forums and social groups allows users to connect, share experiences, and learn from one another.

  • Multiple Deposit/Withdrawal Options: Offering both bank transfers and cryptocurrency transfers for deposits and withdrawals provides flexibility for users based on their preferences and needs.

  • Customer Support: The availability of multiple contact channels, such as email support, live chat, and a support ticket system, suggests an effort to provide assistance to users.

Cons and Concerns about UKEX:

  • Website Downtime: The offline status of the UKEX website raises concerns about the platform's operational stability and reliability.

  • Withdrawal Issues: Reports of users experiencing challenges with fund withdrawals and labeling it as a “scam” raises red flags about the exchange's integrity and financial health.

  • Platform Inactivity: The perception that the platform is no longer operational or available for trading further erodes confidence in the exchange's legitimacy.

  • Lack of Recent Information: The absence of recent updates or announcements on the platform's status leaves users and investors in the dark about the situation.

  • Uncertain Regulatory Status: Despite having been regulated by the FCA in the past, the current status of regulatory oversight is unclear given the offline website and reported issues.

  • Limited Transparency: The lack of transparent communication from UKEX about the reported issues undermines trust and transparency.

  • Deposit and Withdrawal Delays: The potential for delays in both bank and cryptocurrency transfers for deposits and withdrawals can be frustrating for users, especially when it involves substantial amounts.

  • Uncertain Community Support: The effectiveness of the community forums and social groups may be compromised if the platform is inactive or experiencing technical issues.

Cautionary Notes for Users and Investors:

Given the reported concerns and issues surrounding UKEX, caution is advised for potential users and investors considering the platform. The website downtime, withdrawal challenges, and perceived platform inactivity create a significant level of uncertainty and risk. Prospective users should thoroughly research and assess the current status of the exchange, verify the regulatory status, and consider alternative options with more established and reputable platforms.

Pros Cons and Concerns Cautionary Notes
Regulatory Oversight Website Downtime Exercise Caution
Security Measures Withdrawal Issues Research Thoroughly
Cryptocurrency Variety Platform Inactivity Verify Regulatory Status
Educational Resources Lack of Recent Information Consider Alternative Options
Community Engagement Uncertain Regulatory Status Be Wary of Deposit/Withdrawal Delays
Multiple Deposit/Withdrawal Options Limited Transparency Use Community Support with Caution
Customer Support Deposit and Withdrawal Delays
Uncertain Community Support

Security:

  • Two-Factor Authentication (2FA): An added layer of security requiring two types of verification.

  • Advanced Encryption Protocols: Safeguards user accounts and transactions against breaches.

  • Regular Updates: UKEX consistently updates its security systems to address potential vulnerabilities and threats.

Cryptocurrencies available:

products
  • Bitcoin (BTC): Bitcoin is the first and most well-known cryptocurrency. It was created as a decentralized digital currency that operates without a central bank or single administrator. It serves as a store of value and a medium of exchange, often referred to as “digital gold.”

  • Ethereum (ETH): Ethereum is a blockchain platform that allows developers to build and deploy decentralized applications (DApps) using smart contracts. Ether (ETH) is the native cryptocurrency of the Ethereum network and is used to facilitate transactions and pay for computational services.

  • Tether (USDT): Tether is a type of stablecoin, which means its value is pegged to a stable asset like the US Dollar. It is often used as a way to hedge against the volatility of other cryptocurrencies while maintaining exposure to the crypto market.

  • Binance Coin (BNB): Binance Coin is the native cryptocurrency of the Binance exchange, one of the largest cryptocurrency exchanges in the world. BNB is used for trading fee discounts on the Binance platform and also has utility within the Binance Smart Chain ecosystem.

  • USD Coin (USDC): Similar to Tether, USD Coin is another stablecoin pegged to the US Dollar. It is often used for trading and as a stable store of value within the cryptocurrency ecosystem.

  • XRP (XRP): XRP is the cryptocurrency used in the Ripple network, which aims to facilitate fast and low-cost cross-border transactions. It has been adopted by financial institutions for its potential to improve international money transfers.

  • Cardano (ADA): Cardano is a blockchain platform that focuses on scalability, sustainability, and interoperability. It aims to provide a more secure and sustainable infrastructure for the development of decentralized applications and smart contracts.

  • Solana (SOL): Solana is a high-performance blockchain platform designed for decentralized applications and cryptocurrencies. It aims to provide fast transaction speeds and low fees, making it suitable for various applications including DeFi and NFTs.

  • Terra (LUNA): Terra is a blockchain platform that focuses on stablecoins and decentralized finance (DeFi). Its stablecoins are designed to maintain their value while being used for various financial activities.

  • Avalanche (AVAX): Avalanche is a platform that aims to provide high throughput, scalability, and customizability for decentralized applications. It focuses on solving the trilemma of decentralization, security, and scalability in blockchain technology.

Fees:

  • Maker Fee: This is a fee charged to users who add liquidity to the market. “Makers” place orders that don't fill immediately; instead, they wait for a taker to match their order. Since they “make” the order book more liquid, they are often charged a lesser fee. At UKEX.com, this fee is 0.1%.

  • Taker Fee: This fee is charged to users who “take” liquidity from the market. “Takers” match orders that are already in the order book, effectively removing them. Because they “take” liquidity, they typically face a slightly higher fee. On UKEX.com, takers are charged 0.15%.

Deposit and Withdrawal:

UKEX offers two primary methods for both deposits and withdrawals: bank transfers and cryptocurrency transfers.

Deposits:

  • Bank Transfers: Users can deposit funds into their UKEX account by initiating a bank transfer. The processing time for these transfers can vary, usually taking a few business days for completion.

  • Cryptocurrency Transfers: Alternatively, users can deposit funds by transferring cryptocurrencies from external wallets. The processing time for cryptocurrency transfers can vary based on network congestion and the number of confirmations required.

Withdrawals:

  • Bank Transfers: Users can withdraw funds from their UKEX account by requesting a bank transfer. Similar to deposits, the processing time for bank withdrawals depends on the respective banks involved and can take a few business days.

  • Cryptocurrency Transfers: Withdrawals can also be made by transferring cryptocurrencies to external wallets. The processing time for such transfers varies based on network activity and confirmation processes.

Important Considerations:

  • For certain withdrawal methods, especially those involving large amounts or new/unverified bank accounts, additional verification or security steps might be necessary.

  • Users are advised to carefully review and adhere to the specific instructions and guidelines provided by UKEX for both depositing and withdrawing funds.

Educational Resources:

UKEX equips users with educational tools and community support for cryptocurrency trading:

Education:

  • Guides, Videos, Webinars: Learn trading strategies, analysis, and indicators.

Community:

  • Forums, Social Groups: Connect, share experiences, and discuss trading.

Benefits:

  • Improve Skills

  • Informed Decisions

  • Community Connection

Guidance:

  • Supplement Research

  • Verify Information

  • Trade Prudently

Customer Support:

customer-support

UKEX provides customer support to assist users:

Availability:

  • Monday to Friday during business hours (varies, check website).

Contact Channels:

  • Email Support

  • Live Chat Support

  • Support Ticket System (details on UKEX website).

Languages:

  • Multiple languages may be supported (check website or contact directly).

Response Time:

  • Varies based on inquiry complexity and volume.

  • Clear information helps ensure prompt assistance.

Comparre with other exchanges:

Aspect UKEX Binance DEX-TRADE
Supported Cryptos 9 cryptocurrencies 350+ cryptocurrencies 330+ cryptocurrencies
Trading Fees Maker Fee: 0.1%* Maker Fee: 0.012% - 0.10% Maker Fee: 0.1%
Taker Fee: 0.15% Taker Fee: 0.024% - 0.10% Taker Fee: 0.2%
Regulatory Oversight Regulated Regulated licenses reported Not regulated

Top 2 Customer Reviews:

  • Username: CryptoTrader123

  • Date: August 10, 2022

  • Comment: “UKEX is a complete mess! I've been trying to withdraw my funds for weeks, and every time I contact their support, I get vague responses. It's like they're avoiding giving me a straight answer. I'm starting to think this might be a scam. Stay away from this platform!”

Comment 2:

  • Username: CoinWatcher456

  • Date: July 12, 2022

  • Comment: “UKEX used to be a decent exchange, but now it's turned into a ghost town. The website has been down for days, and their social media accounts are inactive. It's alarming how they've gone silent about what's happening. I had some funds there, and I'm really worried about whether I'll ever see them again. This situation is frustrating and shady.”

Conclusion:

UKEX, a former prominent London-based cryptocurrency exchange, once utilized blockchain technology for trading. However, recent concerns have arisen: the website is offline, users face withdrawal issues, platform activity seems halted, and there are suspicions of it being a scam. These reports advise caution for potential users and investors.

The exchange was once regulated by the FCA and offered security measures like 2FA and encryption. It supported various cryptocurrencies, provided educational resources, and engaged users through community features.

Nonetheless, the reported downsides, coupled with suspicions of being a scam, can't be ignored. Website downtime, withdrawal problems, lack of transparency, and potential fraudulent activities have cast serious doubt. Those interested should research thoroughly and consider more established alternatives, given the current uncertainties in UKEX's status.

FAQs about UKEX:

Q1: Is UKEX still operational?

A1: Recent reports indicate concerns about UKEX's operational status, with the website offline and users noting platform inactivity.

Q2: What is the regulatory oversight for UKEX?

A2: UKEX was regulated by the Financial Conduct Authority (FCA) under regulation number 900025 and held an Electronic Money Institution (EMI) license.

Q3: What are the reported withdrawal challenges?

A3: Users have reported difficulties withdrawing funds from UKEX, with some labeling it as a potential “scam.”

Q4: How does UKEX handle customer support?

A4: UKEX provides customer support through multiple channels, including email, live chat, and a support ticket system during business hours.

Q5: Are there alternatives to UKEX for cryptocurrency trading?

A5: Given the concerns surrounding UKEX, potential users and investors are advised to research and consider alternative platforms with established reputations and transparent operations.

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.