Home - Exchange - LOEX

WikiBit Score

0.00 10
Regulatory 4.45
Business 6.92
Risk Manag 6.92
Influence index 3.00
Trading Environment Index 3.00




Investment Advisory License



MSB License

Global blockchain
Regulatory Consulting APP

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2-5 years|
Investment Advisory License|
MSB License|
Suspicious Overrun|
Medium potential risk
WikiBit Risk Alerts2
Previous Detection 2023-09-25

MSB License goes beyond their business with the licenses United States FinCEN (license number: 31000165865867), please be aware of the risk!

The number of the negative comments received by WikiBit have reached 5 for this Exchange in the past 3 months, please be aware of the risk!

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User Reviews


7 ratings

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Verified Trader
2023-04-14 18:27
Overall, LOEX is a cryptocurrency exchange that offers a good range of trading options.
Overall, LOEX is a cryptocurrency exchange that offers a good range of trading options.


Verified Trader
2023-04-14 18:26
LOEX is a cryptocurrency exchange that was founded in 2018 in Hong Kong.
LOEX is a cryptocurrency exchange that was founded in 2018 in Hong Kong.


2021-09-23 13:42
It launched shitcoins to scam users. The police caught them for its scam.
It launched shitcoins to scam users. The police caught them for its scam.


2021-09-22 11:06
Unable to withdraw. It was said that they was caught by the police.
Unable to withdraw. It was said that they was caught by the police.


2021-09-20 11:05
The customer service disappeared.
The customer service disappeared.


2021-06-15 17:13
The situation has lasted for 2 months
The situation has lasted for 2 months


2021-04-29 20:09
No news recently
No news recently


Aspect Information
Company Name LOEX
Registered Country/Area China
Founded year 2017
Regulatory Authority Regulated by FINTRAC and FinCEN (Exceeded)
Cryptocurrencies offered/available 30+
Maximum Leverage Up to 20x
Trading Platforms Web-based platform, mobile app (iOS and Android)
Deposit & Withdrawal Cryptocurrency transfer
Educational Resources Tutorials, articles, and videos on cryptocurrency trading
Customer Support 24/7 live chat, email support

Overview of LOEX

  LOEX is a virtual currency exchange founded in 2017 and based in China. LOEX holds licenses from both FINTRAC and FinCEN, indicating its regulatory compliance within the financial landscape. It is important to be aware that the exchange's operations have reportedly exceeded the scope originally defined by FinCEN's license

  In terms of its offerings, LOEX provides users with access to a diverse range of cryptocurrencies for trading, allowing traders to explore various investment opportunities and potentially diversify their portfolios. Additionally, the platform offers leverage of up to 20x, enabling traders to potentially amplify their trading positions and returns.


What is LOEX?

  LOEX is a virtual currency exchange that operates as a centralized exchange. It allows users to trade a variety of cryptocurrencies, including Bitcoin, Ethereum, Litecoin, Ripple, Dogecoin, and many more.

  The exchange offers a web-based trading platform and a mobile app for iOS and Android devices, providing users with convenient access to their trading accounts. Additionally, LOEX offers a range of deposit and withdrawal options, including bank transfers and cryptocurrency transfers, providing flexibility for users to manage their funds.

  LOEX prioritizes user support by offering 24/7 customer assistance through live chat and email. Furthermore, the exchange provides educational resources such as tutorials, articles, and videos to help users enhance their knowledge and skills in cryptocurrency trading.

Pros and cons

Pros Cons
Diverse Cryptocurrency Selection Undisclosed Withdrawal Fees
Educational Resources No Fiat Funding Option
Mobile App Convenience Limited Fee Information
24/7 Customer Support Exceeded License

  Pros of LOEX:

  •   Diverse Cryptocurrency Selection:

  •   LOEX offers a wide array of cryptocurrencies, allowing users to diversify their portfolios and explore various investment opportunities.

       2. Educational Resources:

      The availability of trading guides, webinars, and video tutorials provides users with valuable insights and knowledge to enhance their trading skills.

       3. Mobile App Convenience:

      LOEX's mobile apps for both iOS and Android platforms enable users to trade and manage their investments on-the-go.

       4. 24/7 Customer Support:

      LOEX's round-the-clock customer support via live chat and email ensures users can receive assistance whenever they need it.

      Cons of LOEX:

       1. Undisclosed Withdrawal Fees:

      The lack of transparency regarding withdrawal fees raises concerns for users, potentially leading to unexpected costs.

       2. No Fiat Funding Option:

      LOEX solely supports cryptocurrency funding methods, limiting users who prefer or require fiat currency payment options.

       3. Limited Fee Information:

      LOEX's flat trading fees, while slightly above average, may not be fully disclosed, making it challenging for users to evaluate overall trading costs.

       4. Exceeded License:

      While LOEX is registered and licensed by reputable financial authorities, the exceeded license raises concerns about the regulatory compliance and adherence of the exchange.

    Regulatory Authority

      LOEX GLOBAL INC. operates under the regulatory oversight of Canada's Financial Transactions and Reports Analysis Centre (FINTRAC) and the U.S. Financial Crimes Enforcement Network (FinCEN). FINTRAC, established in 2000, monitors money laundering and security threats in Canada's financial system. LOEX GLOBAL INC. holds an exclusive FINTRAC license, complying with the country's strict financial regulations, and possesses an Investment Advisory License for providing investment advisory services.

    regulatory authority FINTRAC

      In the U.S., LOEX GLOBAL INC. operates under FinCEN's regulation, focused on combating money laundering. Holding an exclusive FinCEN license as a Money Services Business (MSB), LOEX GLOBAL INC.'s regulatory status includes a notable advisory caution. While LOEX holds licenses from FinCEN, instances where its operations exceed the allowed scope suggest potential deviations from these regulations. These concerns may prompt regulatory bodies and users to question the exchange's commitment to operating within legal and ethical boundaries.

    regulatory authority FinCEN


      LOEX employs a multi-layer and multi-cluster system structure that serves as a robust defense mechanism, guaranteeing the safety, security, and stability of its platform. This professionally distributed architecture is fortified with an anti-DDOS attack system, further enhancing protection against potential threats.

      Furthermore, LOEX incorporates a core memory-matching technology that processes an impressive 1.4 million transactions per second. This advanced technology not only bolsters the efficiency of the trading experience but also plays a pivotal role in upholding security standards.

      These collective security measures underscore LOEX's commitment to safeguarding user personal data and funds. Through a combination of sophisticated structural design, cutting-edge technology, and proactive defense systems, LOEX aims to provide users with a secure and dependable trading environment.

    Cryptocurrencies available

      LOEX offers a diverse range of cryptocurrencies to cater to the preferences of its users. With an array of 30 cryptocurrencies available, including prominent options like Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Polkadot (DOT), Filecoin (FIL), Dogecoin (DOGE), and Litecoin (LTC), users have the opportunity to engage in a variety of trading options.

      This selection encompasses both established cryptocurrencies and those gaining traction in the market, allowing users to diversify their investment strategies. By providing access to a comprehensive list of cryptocurrencies, LOEX meets the evolving needs of its users and contributes to a dynamic trading ecosystem.

    cryptocurrencies available

    How to open an account

      Opening an account with LOEx Global is a straightforward process that can be completed in just a few steps. Here's a quick overview of the process, followed by a step-by-step breakdown:

    •   Navigate to the official LOEx Global website.

    •   Locate and click on the “Register” or “Sign Up” button.

    •   Fill in your personal details, including your full name, email address, and a secure password.

    •   Review and agree to LOEx Global's terms and conditions.

    •   Complete the verification process by submitting the required documents for identity verification.

    •   Await LOEx Global's verification of your account. Once approved, you can log in and start trading.

    • Fees

        LOEx Global implements a straightforward fee structure for its trading services, where both makers and takers are subject to the same flat fee. This fee amounts to 0.20% of the value of the trade order. The industry commonly differentiates between takers, who execute existing orders from the order book, and makers, who provide liquidity by placing new orders.

        Comparatively, LOEx Global's fee structure falls in line with or slightly exceeds the global industry averages observed among centralized exchanges. This insight comes from a comprehensive empirical study that scrutinized industry-wide crypto trading fees.

      Fee Type LOEx Global Fee Industry Average Fee
      Taker Fee 0.20% 0.22%
      Maker Fee 0.20% 0.16%

        The taker fee in LOEX is nearly equivalent to the industry average taker fee of 0.217%. Similarly, the maker fee, pertinent to those providing liquidity, is set at 0.20% on LOEx Global, which is notably close to the industry average maker fee of 0.164%. As such, LOEx Global's trading fees reside just below the average for takers and slightly above the average for makers, showcasing a balanced fee structure within the spectrum of industry norms.

      Deposit & Withdrawal

        LOEx Global exclusively offers cryptocurrency as a funding method and does not provide any option for fiat currency payments. This means that users must possess cryptocurrency to initiate trading activities on the platform. However, this limitation can pose challenges for individuals who do not already possess digital assets and wish to begin trading. While the absence of fiat currency payment options may limit accessibility for certain users, there is an alternative route for those interested in using LOEx Global.

        Users who desire to trade on LOEx Global but lack cryptocurrency can consider creating an account on an exchange that supports “fiat on-ramps.” These exchanges allow users to deposit traditional fiat currency (such as USD, EUR, etc.) and then purchase cryptocurrencies. Subsequently, users can transfer the acquired cryptocurrencies from the fiat-supported exchange to LOEx Global. Employing this method enables users to access LOEx Global's platform despite its lack of direct fiat payment options.

        It is important to note that LOEx Global's withdrawal fees remain undisclosed. The absence of information about these fees raises potential concerns for investors, as higher undisclosed withdrawal fees can impact profitability.

      Educational Resources

        LOEX provides a variety of educational resources to assist users in their cryptocurrency trading endeavors. These resources include trading guides, video tutorials, and webinars. The trading guides offer valuable insights and tips on different trading strategies and techniques. Video tutorials provide step-by-step instructions on various aspects of cryptocurrency trading, helping users enhance their knowledge and skills.

        Webinars hosted by LOEX cover a range of topics related to cryptocurrency trading and market trends. These educational sessions provides users with valuable insights and expert analysis. By attending webinars, users can stay updated with the latest developments in the cryptocurrency market, improving their trading decision-making.

      Customer Support

        LOEX prioritizes customer support and provides assistance to users through various channels. The customer support team at LOEX is available 24/7, ensuring that users can receive help and guidance at any time. Users can reach out to the customer support team through live chat and email.

      Is LOEX a Good Exchange for You?

        LOEX is suitable for various trading groups due to its wide range of cryptocurrencies for trading and user-friendly trading platforms. Here are some target groups that may find LOEX beneficial:

        1. Experienced traders: LOEX offers a maximum leverage option of up to 20x, which can be attractive for experienced traders seeking greater returns. These traders are comfortable with higher risk and have the knowledge and expertise to utilize leverage effectively.

        2. Cryptocurrency enthusiasts: LOEX's diverse selection of cryptocurrencies allows enthusiasts to access a wide range of coins for trading, enabling them to diversify their investment portfolio and take advantage of potential price fluctuations.

        3. Mobile traders: LOEX provides a mobile app for iOS and Android devices, allowing users to trade and monitor their investments on the go. This feature is beneficial for traders who prefer the convenience of trading from their mobile devices.

        It is important for traders to assess their own trading goals, risk tolerance, and preferences before deciding if LOEX is suitable for them. They should consider factors such as the lack of regulatory oversight and limited deposit and withdrawal options when making their decision.


        In summary, LOEX stands as a cryptocurrency exchange with a set of notable advantages and considerations. The platform boasts a diverse selection of cryptocurrencies, making it an attractive choice for traders seeking portfolio diversification and investment opportunities. The availability of educational resources, including trading guides, webinars, and video tutorials, adds value to users looking to enhance their trading skills and knowledge. Moreover, LOEX's mobile apps offer convenience for on-the-go trading, while their 24/7 customer support ensures users can receive assistance whenever needed.

        However, potential users should remain mindful of certain concerns. The lack of transparency surrounding withdrawal fees could lead to unexpected costs for traders, and the absence of a fiat funding option might limit accessibility for those who prefer conventional payment methods. The exchange's limited disclosure of fee information may also hinder users' ability to assess their overall trading costs accurately. Lastly, the exceeded license raises concerns on its regulatory compliance.


        Q: How can I access LOEX's educational resources?

        A: LOEX offers trading guides, video tutorials, and webinars on its website and mobile app, providing valuable insights for cryptocurrency trading.

        Q: What are LOEX's customer support contact channels?

        A: LOEX's customer support is available 24/7 live chat and email, offering assistance at any time.

        Q: Can I trade cryptocurrencies with leverage on LOEX?

        A: Yes, LOEX provides up to 20x maximum leverage for experienced traders comfortable with higher risk.

        Q: Is there a mobile app for trading on LOEX?

        A: Yes, LOEX offers iOS and Android mobile apps for convenient on-the-go trading.

        Q: What cryptocurrencies are tradable on LOEX?

        A: LOEX features a wide range of more than 30 cryptocurrencies for diversified trading, catering to both enthusiasts and experienced traders.

        Q: How can I stay updated with cryptocurrency developments through LOEX?

        A: Attend LOEX's webinars to gain insights into trading trends and market analysis, helping you make informed decisions.

      Risk Warning

        Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.