It asked for margin. Fraud platform.

I have done the transfer of assets from UBEX to EXMARKETS When i was at UBEX The customer service said that I deliberately top up members to receive benefits The account was frozen for half a year for no reason To verify the identity of the real player Need to pay 20,000 US dollars My money has been scammed Now I changed a new platform account and it is still frozen Asked when the customer service can withdraw cash Customer service did not reply after asking for three days Obviously want to cheat my money